{"id":3174123,"url":"https://alion.io/job/improvix-technologies-vtc-engineer","title":"VTC Engineer","company":{"id":4381109,"name":"Improvix Technologies","domain":"improvixtech.com","url":"https://alion.io/company/improvix-technologies","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":83,"open_postings":6,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":130000,"currency":"USD","period":"year","gross":null,"usd_annual":130000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Teams","optional":false},{"name":"Service Desk","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-23T19:24:27Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-01T23:02:30Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Video Teleconference (VTC) Engineer\nImprovix Technologies | Federal Client | On-site\nCompensation: $120,000 - $130,000 annually\nLocation: Washington DC\nClearance: Top Secret Clearance with SCI eligibility\nEmployment Type: Full-Time\nPosition Overview\nImprovix Technologies is seeking a Video Teleconference (VTC) Engineer to provide onsite VTC, audiovisual (AV), and unified communications support within a high-tempo, mission-critical federal environment. This position supports executive-level users and high-visibility engagements where reliable communications, responsiveness, and exceptional customer service are essential. The VTC Technician will support the setup, operation, monitoring, and troubleshooting of classified and unclassified video conferences, meetings, presentations, and collaborative communications.\nThe ideal candidate is technically capable, calm under pressure, highly customer-focused, and comfortable providing hands-on support to senior and VIP customers. This role requires the ability to quickly troubleshoot issues, coordinate with other technical teams, and ensure meetings and VTC sessions operate seamlessly from start to finish.\nWhat You’ll Do\nSet up, operate, monitor, and troubleshoot VTC and audiovisual equipment for meetings, conferences, presentations, and executive-level engagements.\nSchedule, coordinate, and support VTC sessions, including high-visibility and time-sensitive events.\nConfigure and operate AV equipment including AV racks, touch panels, microphones, displays/monitors, cabling, sound and mixing equipment, and related conference-room technologies.\nProvide onsite, just-in-time VTC support before and during meetings to quickly identify and resolve technical issues.\nSupport both classified and unclassified VTC environments in accordance with applicable security requirements and procedures.\nProvide user support for unified communications and collaboration platforms including Microsoft Teams, Webex, Zoom, Google Meet, and similar technologies.\nPerform pre-meeting checks and validate room, audio, video, connectivity, and presentation capabilities prior to scheduled events.\nTroubleshoot VTC, AV, endpoint, connectivity, and collaboration-platform issues and coordinate with network, infrastructure, service desk, or other technical teams when additional support is required.\nAssist with conference room reservations, room configurations, and AV/IT hardware and software management.\nProvide professional, discreet, and responsive technical support to senior leaders, VIP users, and mission-critical staff.\nMaintain awareness of scheduled events and proactively identify potential technical or operational issues.\nDocument technical issues, resolutions, configurations, and recurring problems as appropriate.\nWork collaboratively with other VTC, AV, infrastructure, network, and customer-support personnel.\nProvide after-hours or weekend support for scheduled events or escalations when required.\nPerform other related duties as assigned.\nWhat We’re Looking For\nHands-on experience supporting VTC, audiovisual, unified communications, or conference-room technologies in a professional environment.\nExperience setting up, scheduling, operating, and troubleshooting video teleconferences.\nWorking knowledge of AV equipment including microphones, displays, touch panels, AV racks, cabling, sound systems, and related equipment.\nExperience with collaboration platforms such as Microsoft Teams, Webex, Zoom, and Google Meet.\nStrong technical troubleshooting skills with the ability to independently diagnose issues and drive them through resolution.\nExperience supporting Windows and Microsoft 365 environments.\nStrong verbal and written communication skills.\nDemonstrated customer-service skills and the ability to interact professionally with executive-level and VIP customers.\nAbility to remain composed and customer-focused while resolving technical issues during high-visibility or time-sensitive events.\nAbility to work independently while also collaborating effectively with technical and operational teams.\nFlexibility to support occasional after-hours and weekend requirements.\nPreferred Qualifications\n1-3+ years of professional VTC, AV, unified communications, or related technical-support experience.\nPrevious experience supporting senior executives, VIP customers, or other high-visibility users.\nExperience supporting VTC or communications within a federal government, Department of Defense, Department of State, or other secure/mission-critical environment.\nExperience supporting classified VTC environments or multiple VTC/bridge technologies.\nRelevant AV, VTC, networking, or unified communications certifications are a plus but are not required.\nActive Top Secret security clearance is strongly preferred.\nThe Environment\nThis is not a traditional help desk or conference-room AV position. The team supports a 24x7x365 executive IT environment where communications must remain secure, reliable, and available to support senior leadership, high-priority engagements, crisis response, and other mission-critical operations. Success in this role requires more than technical knowledge. We are looking for someone who understands the importance of preparation, discretion, urgency, attention to detail, and exceptional customer service when supporting executive users.\nWhy Improvix\nAt Improvix Technologies, we don't just deliver IT solutions - we deliver mission success. Our teams support critical government programs by building secure, innovative, and scalable technology that enables agencies to operate more efficiently and securely.\nWe believe great technology starts with great people. That's why we invest in our employees' growth, well-being, and long-term success. Our benefits include:\nComprehensive medical, dental, and vision insurance\n401(k) with company match\nThree weeks of paid annual leave that increases with tenure\nLife insurance and disability coverage\nTransit and commuting benefits\nProfessional development and paid training opportunities\nPerformance-based incentives\nAt Improvix, you'll join a collaborative, mission-focused environment where your expertise drives meaningful impact.\nPay Range Statement\nThe compensation range above reflects the minimum and maximum base salary Improvix in good faith expects to pay for this position at the time of posting. The final offer will depend on factors such as job-related skills, experience, certifications, clearance level and contract requirements. Improvix does not ask for or consider an applicant's salary history.\nEqual Opportunity Employer\nImprovix Technologies, Inc. is an Equal Opportunity Employer and is committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.\nImprovix is committed to providing reasonable accommodations to qualified individuals with disabilities during the application and employment process. If you require assistance or accommodation, please contact our Human Resources team.\nSecurity Clearance / Citizenship Requirements\nDue to the nature of our government contracts, U.S. citizenship may be required for certain positions, and some roles may require the ability to obtain and maintain a U.S. government security clearance.\nPay Transparency Statement\nImprovix Technologies will not discharge or otherwise discriminate against employees or applicants for discussing, disclosing, or inquiring about their own compensation or the compensation of others.","description_format":"text","description_chars":7706,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":true,"languages":[]},"benefits":["Annual leave","Life insurance","Professional development","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Ride Hailing"],"lifecycle":[{"event":"open","at":"2026-10-23T19:24:27Z"}],"visa":[],"liveness":{"score":88,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.884,"p_room":1,"age_days":8,"expected_fill_days":25,"reasons":["conf:3","velocity","win:early","comp:junior"],"computed_at":"2026-11-01T06:10:25Z"},"pay":{"stated_usd_annual":130000,"is_top_pay":true},"html_url":"https://alion.io/job/improvix-technologies-vtc-engineer","json_url":"https://alion.io/job/improvix-technologies-vtc-engineer.json","meta":{"generated_at":"2026-11-01T23:40:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":36077,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4381109},"rest":"https://alion.io/mcp/rest/get_company?id=4381109"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fimprovix-technologies-vtc-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fimprovix-technologies-vtc-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fimprovix-technologies-vtc-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/improvix-technologies-vtc-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fimprovix-technologies-vtc-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3174123}},{"tool":"search_jobs","arguments":{"company":"improvixtech.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3174123},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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