{"id":2028260,"url":"https://alion.io/job/impsoftware-account-manager","title":"Account Manager","company":{"id":3908962,"name":"IMP Software","domain":"impsoftware.co.uk","url":"https://alion.io/company/impsoftware","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Exeter, United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":{"min":50000,"max":55000,"currency":"GBP","period":"year","gross":null,"usd_annual":72968},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-07T00:00:24Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-23T01:06:43Z","board_verified":false,"closed_at":"2026-10-23T01:06:43Z","days_open":16,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":16},"description":"Join IMP Software, a leading provider of budgeting, forecasting, and reporting software designed specifically for multi-academy trusts. As an Account Manager, you will be responsible for developing and maintaining long-term relationships with clients, understanding their needs and goals, and implementing solutions to help them achieve their objectives. You will work closely with our dedicated customer success team and provide feedback to the sales and product development teams. This is a remote position with a salary of £50,000 - £55,000, depending on experience.\nMissions\nGérer le processus des clients IMP lorsque de nouvelles écoles rejoignent leur confiance.\nÊtre le point de contact principal pour les clients assignés et développer des relations solides.\nComprendre les besoins et les objectifs des clients, développer et mettre en œuvre des solutions pour les aider à atteindre leurs objectifs.\nProfil recherché\n\nRole:\n\nAccount Manager\n\nSalary:\n\n£50,000 - £55,000 dependant on experience\n\nReporting to:\n\nSenior Account Manager\n\nLocation\n\n: Remote\n\nThe Business:\n\nFounded by a team of financial experts and ex-MAT professionals, IMP Software has a deep understanding of the challenges facing multi-academy trusts. Our mission is to empower multi-academy trusts with the tools and expertise they need to manage their finances more efficiently and effectively. That's why we're trusted by trusts across the country to provide the only budgeting, forecasting, and reporting software designed specifically for them. From a standing start, in less that 5 years we are now used by most large trusts to help them deliver smarter MAT Finance.\nWe're proud to be at the forefront of innovation in the MAT finance sector, and we're constantly looking for ways to improve our offering. We work closely with our customers to understand their requirements so that we can tailor our product to their specific needs, and our team is always available to provide expert advice and support.\nBut at our core, we're more than just a software company. We're a team of passionate and dedicated professionals, committed to helping multi-academy trusts achieve their financial goals. We believe that financial planning should be simpler, more accessible, and more transparent, and we're proud to be leading the way in supporting smarter MAT finance.\nAt IMP we are very aware that the success of our business will be directly correlated to the quality of the team that we can attract and more importantly retain! Due to this core belief, IMP offers fantastic career progression within a business that places huge importance on the happiness of the team, through our respectful, fun(!) and supportive culture + flexible working, regular socials and funded/encouraged CPD.\n\nRole Description:\n\nAs an Account Manager for IMP, you will give best in class support to ensure our customer’s needs and priorities are being are met. Our customers are fantastic, and you will need to be legend who is obsessed with offering great service. You will introduce new products to them that can optimise and help them with their plans for growth. No day will be the same as you will need manage internal relationships, stay abreast of the regular system changes as well as building strong links with our customers.\n\nKey responsibilities:\n\nThe Account Management team are responsible for developing and maintaining long-term relationships with IMP Customers. They work closely with Trusts to understand their needs and goals, showcase solutions to support them and win business.\nManage the process of IMP customers where new schools are joining their trust.\n\nBe the primary point of contact for assigned clients.\n\nDevelop and maintain strong relationships with clients.\n\nUnderstand client needs and goals.\n\nDevelop and implement solutions to help clients achieve their goals.\n\nIdentify and close upsell opportunities.\n\nEnsure that clients are satisfied with the company's products and services.\n\nForecast and track sales metrics.\n\nWork closely with our dedicated customer success team to ensure customer delight.\n\nProvide feedback to the sales and product development teams.\n\nSkills, experience, and attributes\n\n:\nExperience in the Education sector, ideally working with MATs.\n\nExcellent communication and interpersonal skills\n\nAbility to build and maintain relationships with clients at all levels.\n\nStrong problem-solving and analytical skills\n\nAbility to work independently and as part of a team\n\nExperience with CRM systems and sales tools\n\n2-4 years BDM/Account management experience\n\nExperience with the commercial side of account management\n\nExperience working in a fast paced role and not phased by this\n\nBenefits:\n\n27 days of holiday per year plus bank holidays\n\nEnhanced Maternity and Paternity Pay\n\nAXA Health insurance including dental and mental health\n\nBroadband allowance\n\nHome office stipend\n\nLife assurance (4 x basic salary)\n\nEncouraged and funded CPD","description_format":"text","description_chars":4936,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Health insurance","Home office"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T13:32:26Z"},{"event":"close","at":"2026-10-23T01:06:43Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":72968,"is_top_pay":false},"html_url":"https://alion.io/job/impsoftware-account-manager","json_url":"https://alion.io/job/impsoftware-account-manager.json","meta":{"generated_at":"2026-10-23T20:12:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1626,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3908962},"rest":"https://alion.io/mcp/rest/get_company?id=3908962"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fimpsoftware-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fimpsoftware-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fimpsoftware-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/impsoftware-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fimpsoftware-account-manager"}]}