{"id":3425242,"url":"https://alion.io/job/inallmedia-2054-sr-devops-engineer-production-support","title":"2054 Sr DevOps Engineer - Production Support","company":{"id":4431647,"name":"InAllMedia","domain":"inallmedia.com","url":"https://alion.io/company/inallmedia","size_band":null,"is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"CT","utc_offset_min":-6,"utc_offset_max":-6},"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":105000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3508},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure","optional":false},{"name":"Azure AKS","optional":false},{"name":"CI/CD","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"PowerShell","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Slack","optional":false},{"name":"Bicep","optional":true},{"name":"GitHub Actions","optional":true},{"name":"ITIL","optional":true},{"name":"Jenkins","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-08-27T17:50:23Z","employer_posted_date":"2026-08-27","last_verified_at":"2026-10-28T22:14:00Z","board_verified":true,"closed_at":null,"days_open":62,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":62},"description":"Senior DevOps Engineer - Production Support (Azure/AKS)\n Location: Remote from LATAM (100% Remote)\n Contract Type: Full-time vendor (Contracted directly by Inallmedia.com)\n Time Zone Alignment: Central Time (CT) ±2 hours\nAbout Inallmedia.com\nInallmedia.com is a global technology and design firm focused on building impactful digital solutions through remote, distributed teams across LATAM. We partner with international clients across industries, providing long-term technical expertise, product innovation, and team augmentation.\nFor this specific role, you will be contracted directly by Inallmedia.com to support a leading, high-growth sustainable energy and clean technology enterprise based in the USA.\nProject Overview\nYou will join a dynamic engineering squad dedicated to maintaining and optimizing the cloud infrastructure that powers critical clean energy and solar storage solutions across North America. As a Senior DevOps Engineer, you will focus heavily on production reliability, monitoring high-availability cloud systems, and driving incident response.\nThis role bridges the gap between infrastructure operations and engineering, ensuring the scalability and resilience of next-generation green tech platforms.\nKey Responsibilities\n System Monitoring: Monitor critical production systems-including Azure Kubernetes Service (AKS), microservices, and CI/CD pipelines-using advanced dashboards and proactive alerting.\nIncident Response: Act as the primary technical responder for live production incidents and Slack escalations, ensuring rapid triage, root-cause identification, and swift resolution.\n Operational Excellence: Maintain, refine, and improve internal runbooks and standard operating procedures (SOPs) to ensure operational predictability.\nDeployment Support: Oversee and support deployment activities across both production and non-production environments while strictly adhering to SLAs and corporate response times.\nReliability Engineering: Collaborate deeply with core DevOps and software engineering teams to root out recurring systemic issues and elevate overall platform reliability.\nAutomation: Help design and implement smart automation scripts for recurring operational tasks to reduce manual toil.\nMust-Have Skills\nCloud & Support Experience: 6+ years of proven experience in DevOps, Cloud Infrastructure, or high-stakes Production Support roles.\n Azure Mastery: A solid, comprehensive understanding of Microsoft Azure fundamentals (specifically Compute, Networking, and Azure Monitoring ecosystems).\n Kubernetes Expertise: Hands-on operational experience with Kubernetes, specifically Azure Kubernetes Service (AKS) operations, log analysis, and cluster scaling.\n Observability Tooling: Strong familiarity with modern monitoring and observability tools (such as Azure Monitor, Grafana, Prometheus, or similar).\nIncident Management: Well-versed in structured incident management, escalation workflows, and working under strict SLA guidelines.\nScripting Fluency: Intermediate-to-advanced scripting capabilities using Bash, PowerShell, or Python for task automation.\nRemote & Agile Mindset: Extensive experience working autonomously in Agile teams within 100% remote environments.\nCommunication: Exceptional verbal and written English skills for seamless daily technical collaboration.\nNice-to-Have Skills\nHands-on exposure to building and optimizing CI/CD pipelines (GitHub Actions, Jenkins, etc.).\nPractical exposure to Infrastructure as Code (IaC) concepts and tools (Terraform, Bicep).\nPrior experience operating in 24/7 mission-critical or high-availability (HA) infrastructure environments.\nFamiliarity with ITIL frameworks or highly structured enterprise incident management ecosystems.\nTime Zone & Collaboration\nThe role requires close collaboration with teams aligned to Central Time (CT). Full integration with the US-based team during core operational hours is expected, allowing for real-time collaboration and agile synchronization.\nLanguage\nAll interviews, technical documentation, and daily communication will be conducted exclusively in English.","description_format":"text","description_chars":4099,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-28T22:14:00Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.483,"p_room":0.28,"age_days":62,"expected_fill_days":29,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-10-29T01:23:01Z"},"pay":null,"html_url":"https://alion.io/job/inallmedia-2054-sr-devops-engineer-production-support","json_url":"https://alion.io/job/inallmedia-2054-sr-devops-engineer-production-support.json","meta":{"generated_at":"2026-10-29T01:23:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1998,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4431647},"rest":"https://alion.io/mcp/rest/get_company?id=4431647"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finallmedia-2054-sr-devops-engineer-production-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finallmedia-2054-sr-devops-engineer-production-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finallmedia-2054-sr-devops-engineer-production-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/inallmedia-2054-sr-devops-engineer-production-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finallmedia-2054-sr-devops-engineer-production-support"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3425242}},{"tool":"search_jobs","arguments":{"company":"inallmedia.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3425242},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}