{"id":2372129,"url":"https://alion.io/job/inbeat-account-manager","title":"Account Manager","company":{"id":162843,"name":"inBeat","domain":"inbeat.agency","url":"https://alion.io/company/inbeat","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["CA","ZA"],"hiring_countries_total":2,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":72000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":19},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ClickUp","optional":false},{"name":"Notion","optional":false}],"status":"live","first_seen_at":"2026-10-12T15:40:29Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-14T08:14:34Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About the Role\nThe Account Manager owns the day-to-day relationship on a portfolio of inBeat client accounts. Once a new client is signed and handed over by Sales, you become their go-to person: keeping the relationship strong, programmes on track and clients coming back for more.\nYou'll bring our Influencer, UGC, Creative and Paid Media specialists together into one smooth client experience, with Senior AMs and leads in your corner for guidance as you grow.\nThis is a full-time, fully remote position that allows work from anywhere/everywhere in the world.\nWhat you'll do\nOwn the day-to-day relationship on your client accounts as their primary point of contact\n\nTake a clean handoff from Sales, run the internal kickoff and lead the client kickoff, with support from a Senior AM or your lead when needed\n\nHold regular client calls to stay on top of client and project health\n\nTrack progress, budgets and timelines alongside the Project Manager so nothing gets dropped\n\nCoordinate our Influencer, UGC, Creative and Paid Media specialists so clients get one joined-up experience\n\nSpot risks and delivery issues early, and flag them through the escalation process before they turn into churn\n\nIdentify upsell and expansion opportunities, and scope them with your lead and the delivery team\n\nKeep an eye on scope, raising requests that fall outside the SOW so the team isn't stretched by unplanned work\n\nPull together performance insights and help prepare and present QBRs that tie results back to client goals\n\nShare SOW and payment schedule details with Finance so billing is accurate, and keep account documentation current\n\nWhat we're looking for\nPerfect written & spoken English\n\n2+ years of experience in account management, client services or client success, ideally in an agency\n\nExperience managing multiple client accounts and stakeholders at the same time\n\nWorking knowledge of influencer marketing, UGC or paid social, and the curiosity to learn across all our services\n\nConfident communicator who can handle tricky client conversations and knows when to escalate\n\nHighly organized and detail-oriented, keeping budgets, timelines and deliverables in check\n\nCommercially aware, comfortable spotting growth opportunities while keeping scope under control\n\nProactive, self-motivated and comfortable working independently in a fast-paced, remote environment\n\nStrong team player who enjoys working closely with delivery teams and learning from senior teammates\n\nWhile not required, it's an added plus if you also have:\nExperience at an influencer, UGC or performance marketing agency\n\nExperience scoping upsells or writing SOWs\n\nFamiliarity with tools like ClickUp, Notion or a CRM\n\nA bit about inBeat\nWe're a tight-knit team of creative, data-driven people, continuously building services & partnering with the world's largest brands.\nWe value great work with talented, innovative & driven people, making meaningful connections with like-minded creatives along the way!\nWhy join us?\nUnlimited Time Off & Sick Days\n\nFlexible hours\n\nFully remote (with the possibility to work from anywhere)","description_format":"text","description_chars":3098,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"},{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Advertising","Influencer Marketing"],"lifecycle":[{"event":"open","at":"2026-10-12T17:50:27Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":47,"reasons":["conf:3","win:early","comp:junior"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/inbeat-account-manager","json_url":"https://alion.io/job/inbeat-account-manager.json","meta":{"generated_at":"2026-10-14T11:03:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13129,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":162843},"rest":"https://alion.io/mcp/rest/get_company?id=162843"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finbeat-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finbeat-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finbeat-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/inbeat-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finbeat-account-manager"}]}