{"id":2079743,"url":"https://alion.io/job/inc42-media-associate-client-management","title":"Associate - Client Management","company":{"id":13304,"name":"Inc42 Media","domain":"inc42.com","url":"https://alion.io/company/inc42-media","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New Delhi, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"Gemini","optional":false},{"name":"Google Sheets","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Asana","optional":true}],"status":"live","first_seen_at":"2026-10-08T07:56:16Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-13T03:42:09Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"We're building a pod that manages Inc42's largest enterprise partnerships, spanning global tech companies, high-growth startups, investors.\nWe're looking for an Associate who is part account manager, part operator and part automation builder.\nYou'll work directly with the Lead who owns these relationships and will be in the room with founders, CXOs and marketing heads from day one. If your reflex on seeing a repetitive task is \"I can build a workflow for that,\" this role is for you.\nKey Responsibilities\nAccount Management\nSupport end-to-end delivery of enterprise campaigns across content, events, video and research.\nCoordinate with editorial, design, product and events teams for on-time delivery.\nOwn trackers, timelines, approvals and follow-ups.\nDraft client emails, status updates, recaps and meeting notes that are ready to send.\nFounder and Stakeholder Engagement\nEngage confidently and warmly with founders, CXOs and senior client stakeholders.\nPrepare briefs before every client conversation.\nKeep the Inc42 Founder and leadership updated on account status, risks and next steps.\nHost partners at summits and client events.\nAI and Workflow Automation\nUse AI tools (Claude, ChatGPT, Gemini) daily for research, drafting, analysis and proposals.\nBuild automated workflows for reporting, reminders, trackers and approvals.\nReplace manual, repetitive tasks with faster systems.\nTest new tools and bring the useful ones to the team.\nProcess Building\nCreate SOPs, templates, checklists and playbooks for recurring work.\nMaintain a single source of truth for every account.\nDocument what works so the pod can scale.\nAnalysis and Reporting\nTrack and interpret campaign performance data.\nBuild post-campaign reports and ROI summaries.\nMonitor account health and flag risks or upsell opportunities.\nSupport proposals and RFPs with research, benchmarks and pricing inputs.\nStaying Ahead\nAnticipate client needs before they are raised.\nFlag delays and risks early, with a suggested fix.\nFollow up and close loops without reminders.\nMust-Have Skills\n1-3 years in account management, client servicing, partnerships, consulting, agency or a founder's office role.\nExcellent written and spoken English.\nOutstanding people skills and composure with senior stakeholders.\nHands-on, daily use of AI tools, with examples of how they've improved your work.\nStrong Google Sheets or Excel skills and comfort with project management tools.\nAnalytical mindset with the ability to present data simply.\nHigh ownership and attention to detail.\nGood-to-Have Skills\nExperience with automation tools (Primarily Asana).\nExposure to B2B media, events, brand solutions or the startup ecosystem.\nExperience building decks, proposals and RFP responses.\nBasic understanding of digital marketing metrics.\nEducation and Background\nGraduate in any discipline. Preference for Business, Marketing, Mass Communication or Economics. MBA/PGDM is a plus but not mandatory.\nPreferred backgrounds: B2B media, advertising or marketing agencies, brand solutions, events, consulting, SaaS or startups.\nYou'll Fit Right In If You\nLike being both the most organised and the most personable person in the room.\nWould rather build a system once than do a task ten times.\nAre comfortable with speed, changing priorities and several accounts running at once.\nTake feedback well and improve quickly.\nWhat You'll Get\nEarly-career access to founders, CXOs and leading tech and startup brands.\nClose mentorship with real responsibility from the first month.\nFreedom to design the pod's tools, processes and workflows.\nA front-row seat at Inc42's flagship summits and programmes.\nGrowth Path\nDesignations: Associate, Key Accounts → Key Account Manager → Senior Key Account Manager → Lead, Key Accounts\nResponsibilities: You start by supporting campaign delivery, client coordination, reporting and process building within the pod. You then grow into a Key Account Manager who independently owns client relationships, renewals and upsells for a set of accounts. From there you take on larger enterprise accounts with founder-level engagement, and eventually lead all major key accounts with full ownership of retention, revenue and team processes.\nWhat Success Looks Like\nFirst 30 days: You know every account, stakeholder and live deliverable. Trackers are fully up to date.\nFirst 60 days: You handle daily client communication on at least two accounts and have automated one recurring workflow.\n First 90 days: Core processes are documented as SOPs, and clients see you as a reliable point of contact.","description_format":"text","description_chars":4555,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Media"],"lifecycle":[{"event":"open","at":"2026-10-08T09:45:36Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":119,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/inc42-media-associate-client-management","json_url":"https://alion.io/job/inc42-media-associate-client-management.json","meta":{"generated_at":"2026-10-13T04:50:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7575,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13304},"rest":"https://alion.io/mcp/rest/get_company?id=13304"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finc42-media-associate-client-management"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finc42-media-associate-client-management"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finc42-media-associate-client-management"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/inc42-media-associate-client-management\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finc42-media-associate-client-management"}]}