{"id":3943797,"url":"https://alion.io/job/inchcape-it-workplace-support-engineer","title":"IT workplace Support Engineer","company":{"id":448301,"name":"Inchcape","domain":"inchcape.com","url":"https://alion.io/company/inchcape-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":11,"ghost_share":0,"stale_share":0.091,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vilnius, Lithuania"],"countries":["LT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":2300,"max":2800,"currency":"EUR","period":"month","gross":true,"usd_annual":37440},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"ITIL","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-08T17:52:18Z","employer_posted_date":"2026-11-08","last_verified_at":"2026-11-08T22:50:09Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"IT workplace Support Engineer\nLocation: Vilnius\nWork mode: Hybrid\nContract type: Permanent\nSalary range: 2300-2800 € gross/month\nDo you want to grow in a dynamic business that’s transforming global automotive distribution? At Inchcape, we’re pursuing an exciting strategy to evolve our global business and accelerate our industry towards a low-carbon, sustainable future.\nOur IT team in Lithuania is looking for a new team member. You will help ensure smooth IT operations by providing technical support, maintaining IT services, equipment and working closely with internal and external stakeholders. You’ll be instrumental in executing our bold and exciting strategy, delivering great experiences for our colleagues and partners.\nWHAT YOU’LL DO\nDeliver technical support and efficiently diagnose and resolve hardware, software, operating system, and application issues.\nAdminister user accounts and identity services across Active Directory, Entra ID (Azure AD) and other business applications.\nConduct onboarding and offboarding IT activities.\nOversee IT asset inventory, ensuring accurate tracking and management of end-user devices and related hardware.\nCoordinate device deployment, replacement and lifecycle management, including setup of OEM-specific diagnostic tools and devices.\nCollaborate with external technology vendors to ensure effective delivery, support and maintenance of IT solutions and equipment.\nEnsure adherence to company policies and regulatory requirements.\nABOUT YOU\nTo be successful in this role you will have:\nProven experience in providing first- and second-line IT support.\nStrong technical and functional understanding of end-user equipment.\nHands-on experience with Windows, Microsoft 365, Active Directory and Entra ID (Azure AD).\nA proactive, can-do attitude with strong problem-solving skills.\nAbility to identify process improvement opportunities and drive initiatives through to implementation.\nStrong planning and organisational skills.\nExcellent communication skills in Lithuanian and English.\nBasic knowledge of ITIL principles and IT service management best practices.\nWE OFFER YOU\nAt Inchcape, we’re shaping the future of mobility, and you’re invited to shape it with us. You’ll join a collaborative culture that values wellbeing, growth and inclusion. Through meaningful work, continuous learning and a compelling rewards package, we create an environment where you can succeed and fulfil your aspirations.\nAlongside global opportunities, you will benefit from a strong local rewards package. We care about your wellbeing both at work and outside of it, and we will support you through:\nCare for your wellbeing and safety\nPrivate health, life & accident insurance (24/7) and confidential psychological support.\nFinancial assistance during significant life events (weddings, birth of a child, etc.) .\nMore time for moments that matter\nAdditional paid leave for your birthday, studies, volunteering, marriage, and long-term service .\nOpportunities to grow and create\nA highly dynamic workplace where professional growth happens at an exceptional pace, offering continuous learning opportunities, diverse challenges and exposure to a broad range of technologies.\nAccess to training platforms, mentorship, and internal career paths.\nUp to 2 hours per week of dedicated learning time during work hours.\nAn engaging community and other benefits\nA pet-friendly office, team events, holiday gifts, and exclusive discounts on vehicles and services .\nA dynamic international environment with annual salary reviews to ensure competitiveness.\nSTART YOUR JOURNEY\nIf you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit for this role or another opportunity within Inchcape.\nJoin our team and become part of a leading global automotive company that is transforming tomorrow, together.\nOPPORTUNITY FOR EVERYONE\nInchcape actively encourages applicants from all identities, backgrounds, and experiences, helping ensure our workforce is representative of the global communities we operate in.\nABOUT US\nInchcape is the leading global automotive distributor operating in 40+ markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.\nOur diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Discover more at www.inchcape.com\nIn Lithuania, we proudly represent BMW, BMW Motorrad, MINI, BYD, Ford, Jaguar, Land Rover, Mazda and BravoAuto brands, offering customers new and used vehicles, aftersales services, insurance and financing solutions.\nTogether with nearly 400 colleagues, we are creating an ambitious, inclusive and dynamic organisation. Inchcape is for everyone - your ideas, your uniqueness and your growth matter here.\nADDITIONAL INFORMATION\nInformation on how we process candidate data and your rights:\nInchcape Motors Privacy Notice: im_kandidatu-privatumo-pranesimas_20240410.pdf\nInchcape AutoPrivacy Notice: Kandidatų privatumo pranešimas - BMW Inchcape\nWe will contact only selected candidates.\nTo ensure that our team members meet the highest standards of integrity and reliability, we may request additional information during the hiring process.","description_format":"text","description_chars":5457,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Lithuanian","level":"All levels","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Car Dealerships"],"lifecycle":[{"event":"open","at":"2026-11-08T17:52:18Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":16,"reasons":["conf:7","win:early","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":37440,"is_top_pay":false},"html_url":"https://alion.io/job/inchcape-it-workplace-support-engineer","json_url":"https://alion.io/job/inchcape-it-workplace-support-engineer.json","meta":{"generated_at":"2026-11-09T09:38:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9458,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":448301},"rest":"https://alion.io/mcp/rest/get_company?id=448301"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finchcape-it-workplace-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finchcape-it-workplace-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finchcape-it-workplace-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/inchcape-it-workplace-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finchcape-it-workplace-support-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3943797}},{"tool":"search_jobs","arguments":{"company":"inchcape.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3943797},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}