{"id":3827517,"url":"https://alion.io/job/inchcape-shipping-services-greece-roc-coordinator","title":"Greece - ROC Coordinator","company":{"id":723181,"name":"Inchcape Shipping Services","domain":"iss-shipping.com","url":"https://alion.io/company/inchcape-shipping-services","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"A","score":94,"open_postings":6,"ghost_share":0,"stale_share":0.333,"repost_share":0.167,"time_to_fill_p50_days":20,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Piraeus, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-05T18:55:20Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-15T16:05:04Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Who We Are:\nAt Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.\nRole Summary:\nTheROC Coordinatorwill report to the ROC Team Supervisor, to support the effective execution of day-to-day operational activities within the ROC department by managing port calls, ensuring accurate documentation, and delivering exceptional service to principals and stakeholders. This role plays a key role in maintaining workflow efficiency and system integrity while aligning with team objectives and service standards.\nContract: Permanent\nLocation:Piraeus, Greece (Hybrid)\nIn line with company policy, Inchcape does not providevisa sponsorship for candidates and cannot consider applicants who will requirethis now or in the future.\nPlease submit your application and CV in English. \nKey Responsibilities:\n\nExecute and coordinate operational tasks such as appointment acknowledgments, PDA creation etc.\nEnsure all data entries and system updates are performed in real time to maintain data integrity and visibility.\nLiaise with Representatives and Stakeholders to monitor vessel movements and ensure smooth coordination of services.\nAct as the first point of contact for day-to-day operational queries, escalating to the Team Leader when needed.\nMaintain proactive communication with vendors, port agents, and internal teams to support seamless service delivery.\nEnsure all work is carried out in line with KPIs, compliance, QHSSE standards, and internal operating procedures.\nContribute to maintaining an up-to-date port tariffs database and assist in the preparation of proformas when required.\nAssist in tracking and processing prefunding and settlement activities when needed.\nSupport handover reporting and monitor email traffic to ensure continuity of operations across shifts.\nCollaborate with team members to foster a cooperative and solution-oriented working environment.\nCandidate Requirements:\nBachelor's degree in Business Administration, Maritime Studies, Logistics, or a related field in advantageous. \nProficiency in Microsoft Office applications, particularly Outlook, Excel, and Word.\nFluency in English, both written and spoken.\nPrevious experience in an administrative, operational, or coordination role is desirable.\nKnowledge of shipping, port agency operations, or maritime logistics is advantageous.\nStrong communication and interpersonal skills, with the ability to liaise effectively with internal and external stakeholders.\nExcellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines.\nStrong attention to detail and accuracy in data entry, reporting, and record management.\nAbility to work effectively under pressure in a fast-paced operational environment.\nProactive, adaptable, and team-oriented approach with strong problem-solving skills.\nYou will receive:\nA diverse range of benefits, depending on your geographical location. At this instance, you will enjoy:\nA place to grow your career - we’ll help you set big goals and exceed them.\nCompetitive salary package.\nWork with talented, committed, and supportive teammates.\nValue Award celebration events.\nIn line with the EU Pay Transparency Directive, information regarding the compensation package for this position will be provided to candidates by our recruitment team at an appropriate stage before or during the interview process.\nWhy Inchcape Shipping Services?\nWe believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.\nOur values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:\nGlobal Perspective- we connect the world and see the bigger picture.\nThe Power of People- we rely on the strength of local agent knowledge and relationships.\nProgress- we adopt new thinking and push for positive change in our industry.\nInchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success.\nAdditional Information:\nAppointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.\nTo protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them.\n#LI-Hybrid","description_format":"text","description_chars":5285,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Greece","iso":"GR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Sea Freight","Logistics"],"lifecycle":[{"event":"open","at":"2026-11-05T18:55:20Z"}],"visa":[],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.841,"p_room":0.945,"age_days":9,"expected_fill_days":20,"reasons":["conf:3","win:mid"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/inchcape-shipping-services-greece-roc-coordinator","json_url":"https://alion.io/job/inchcape-shipping-services-greece-roc-coordinator.json","meta":{"generated_at":"2026-11-15T18:54:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12085,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":723181},"rest":"https://alion.io/mcp/rest/get_company?id=723181"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finchcape-shipping-services-greece-roc-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finchcape-shipping-services-greece-roc-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finchcape-shipping-services-greece-roc-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/inchcape-shipping-services-greece-roc-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finchcape-shipping-services-greece-roc-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3827517}},{"tool":"search_jobs","arguments":{"company":"iss-shipping.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3827517},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}