{"id":3620192,"url":"https://alion.io/job/inchcape-shipping-services-poland-operations-coordinator","title":"Poland - Operations Coordinator","company":{"id":723181,"name":"Inchcape Shipping Services","domain":"iss-shipping.com","url":"https://alion.io/company/inchcape-shipping-services","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"A","score":93,"open_postings":6,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Gdynia, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-02T18:04:36Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-10T09:21:22Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Who We Are:\nAt Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.\nRole Summary:\nInchcape Shipping Services has established a Regional Operations Centre (ROC) in its Gdynia office to provide a centralised support function to local port offices, selected business streams and customers. This role will work as part of the Operation Coordination Team to support the offices across Northern Europe by completing the Close Estimate and other important and related administrative tasks required as part of the port call process.\nContract: Permanent\nLocation:Gdynia, Poland (Hybrid)\nIn line with company policy, Inchcape does not providevisa sponsorship for candidates and cannot consider applicants who will requirethis now or in the future.\nPlease submit your application and CV in English. \nKey Responsibilities:\n\nCoordinate accurate data entry for husbandry and commercial port calls across Northern Europe using ISS and client systems.\nSet up and maintain port call details within internal systems, ensuring information is accurate and up to date.\nProvide administrative support to local port agency offices throughout the vessel call process.\nMonitor and respond to additional requirements from local offices during port call execution.\nManage and resolve port call queries in collaboration with operational, finance and invoicing teams.\nLiaise with internal stakeholders to ensure smooth coordination and efficient delivery of port agency services.\nPrepare and submit Close Estimations (CEs) following vessel departure, supporting payment reconciliation.\nEnsure timely submission of CEs to clients or the Managed Services Hub for contract customers.\nSupport efficient Disbursement Account (DA) turnaround, maintaining accuracy, service quality and operational efficiency.\nCandidate Requirements:\nPrevious experience in an administrative or data management role, ideally within a commercial or corporate environment.\nKnowledge of port operations, shipping, port agency services or finance is advantageous.\nGood written and verbal communication skills in English.\nProficiency in Microsoft Office, particularly Excel, Outlook and Word.\nStrong attention to detail and accuracy in data entry and administrative tasks.\nExcellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines.\nAbility to work independently and manage workloads effectively with minimal supervision.\nConfident communicating with internal teams and external stakeholders across different cultures and levels of seniority.\nAbility to remain organised and effective when working under pressure.\nSecondary education or equivalent; further qualifications in shipping, finance or data management are advantageous.\n\nYou will receive:\nA diverse range of benefits, depending on your geographical location. At this instance, you will enjoy:\nA place to grow your career - we’ll help you set big goals and exceed them.\nCompetitive salary package.\nWork with talented, committed, and supportive teammates.\nValue Award celebration events.\nIn line with the EU Pay Transparency Directive, information regarding the compensation package for this position will be provided to candidates by our recruitment team at an appropriate stage before or during the interview process.\nWhy Inchcape Shipping Services?\nWe believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.\nOur values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:\nGlobal Perspective- we connect the world and see the bigger picture.\nThe Power of People- we rely on the strength of local agent knowledge and relationships.\nProgress- we adopt new thinking and push for positive change in our industry.\nInchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success.\nAdditional Information:\nAppointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.\nTo protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them.\n#LI-Hybrid","description_format":"text","description_chars":5205,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Sea Freight","Logistics"],"lifecycle":[{"event":"open","at":"2026-11-02T18:04:36Z"}],"visa":[],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.835,"p_room":0.945,"age_days":7,"expected_fill_days":20,"reasons":["conf:2","win:mid"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/inchcape-shipping-services-poland-operations-coordinator","json_url":"https://alion.io/job/inchcape-shipping-services-poland-operations-coordinator.json","meta":{"generated_at":"2026-11-10T11:06:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25746,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":723181},"rest":"https://alion.io/mcp/rest/get_company?id=723181"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finchcape-shipping-services-poland-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finchcape-shipping-services-poland-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finchcape-shipping-services-poland-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/inchcape-shipping-services-poland-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finchcape-shipping-services-poland-operations-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3620192}},{"tool":"search_jobs","arguments":{"company":"iss-shipping.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3620192},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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