{"id":3832438,"url":"https://alion.io/job/incident-io-product-operations-associate","title":"Product Operations Associate","company":{"id":7694,"name":"incident.io","domain":"incident.io","url":"https://alion.io/company/incident-io","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":83,"open_postings":6,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":55000,"max":75500,"currency":"GBP","period":"year","gross":null,"usd_annual":101712},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linear","optional":true},{"name":"Notion","optional":true}],"status":"live","first_seen_at":"2026-11-05T17:08:26Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-06T13:18:34Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"A little about us\nincident.io is the AI software reliability platform trusted by engineering teams at Notion, Linear, Ramp and 2,000+ companies who can't afford downtime.\nThe stakes are real, the talent is insane, and somehow it's a genuinely lovely place to work. We all pull our weight, go the extra mile, and put in the bit of magic most companies don't have time for, all while having fun and never taking ourselves too seriously.\nWe've raised $100+ million from Index Ventures, Insight Partners, and Point Nine, and we're growing fast. There's never been a better time to join.\nThe Role\nWe're hiring a Product Ops Associate to work closely with our Product Management team.\nThis role is about is about giving leverage to our product leaders. You’ll pick up a mix of strategic and hands-on work - sometimes shaping big decisions, other times rolling up your sleeves to get the basics right. Both matter. You might be driving projects like pushing through legal and financial documentation to get local branches set up across the world or ensuring that GTM is getting all relevant customer feedback back to Product. The common thread: it's important, and it needs doing well.\nYou’ll be dropped into unfamiliar situations. You’ll need to learn quickly, and be trusted to make good calls. You’ll need to be comfortable with ambiguity, happy to work things out from first principles, and confident context switching often. The work is not always glamorous (not much of startup work is!), but it’s always meaningful.\nIt’s a great fit for someone who’s curious, quick, and thrives in ambiguity. You’ll get a front-row seat to how we build and scale products - ideal if you want to continue within an operations-esque role or continue to work within some related product role. It’s also great if you want exposure to the scale-up world before choosing where to specialise.\nWhat that looks like day to day\nActing as a right hand to our Product Managers: someone who can be trusted to just figure it out\n\nWhile you will be working in Product, you’ll be expected to build relationships and get stuff done with leaders across all functions\n\nBreaking down big, messy problems into actionable steps and delivering results\n\nSwitching between projects (like figuring out how to extend the reach and stability of our telecom operations) and hands-on work (like supporting our Salesforce application process)\n\nSpotting inefficiencies or gaps and putting systems in place to fix them\n\nDoing the unglamorous work when it matters because sometimes, that’s what’s needed\n\nWho you are\nExperience in a fast-paced environment (e.g. startup, consulting, banking, founding experience)\n\nHigh ownership and bias to action above all else, you get things done\n\nFast learner with strong analytical thinking\n\nConfident communicator who works well across functions\n\nComfortable with ambiguity, and quick to bring clarity\n\nSupporting you\nWe work hard and we think life outside work matters just as much. Our benefits pack is built to support both.\nPrivate medical insurance. Seriously good cover - we want you and the people you love to be looked after.\n\nCompetitive annual leave. Showing up at your best requires switching off, and we make sure you have time to do that.\n\nFirst Friday of every month off. Yes, seriously.\n\nEnhanced pension. We put real money in, because future-you deserves better than an afterthought.\n\nMeaningful equity. We're rapidly scaling, and everyone who helps shape the outcome should share in it.\n\nUnlimited AI spend. For everyone, not just engineers. We're all-in on AI across the company, and we expect you to be too.\n\nGenerous parental leave. The early days with a new baby matter more than anything we're doing here, and we want you to be present for them.\n\nTwo budgets that have your back. £1000 to invest in your setup, £500 a year to invest in yourself.","description_format":"text","description_chars":3857,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Equity","Health insurance","Parental leave"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["DevOps & Platform Engineering","Incident Response"],"lifecycle":[{"event":"open","at":"2026-11-05T19:53:34Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":56,"reasons":["conf:0","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":{"stated_usd_annual":101712,"is_top_pay":false},"html_url":"https://alion.io/job/incident-io-product-operations-associate","json_url":"https://alion.io/job/incident-io-product-operations-associate.json","meta":{"generated_at":"2026-11-06T15:13:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28310,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7694},"rest":"https://alion.io/mcp/rest/get_company?id=7694"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fincident-io-product-operations-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fincident-io-product-operations-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fincident-io-product-operations-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/incident-io-product-operations-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fincident-io-product-operations-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3832438}},{"tool":"search_jobs","arguments":{"company":"incident.io","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3832438},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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