{"id":4183082,"url":"https://alion.io/job/incode-technologies-senior-solutions-engineer-2","title":"Senior Solutions Engineer","company":{"id":58618,"name":"Incode Technologies","domain":"incode.com","url":"https://alion.io/company/incode-technologies","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":13,"ghost_share":0.077,"stale_share":0.231,"repost_share":0.077,"time_to_fill_p50_days":91,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Angular","optional":false},{"name":"Claude Code","optional":false},{"name":"Copilot","optional":false},{"name":"Cursor","optional":false},{"name":"Git","optional":false},{"name":"JavaScript","optional":false},{"name":"Next.js","optional":false},{"name":"npm","optional":false},{"name":"pnpm","optional":false},{"name":"Postman","optional":false},{"name":"React.js","optional":false},{"name":"Rest API","optional":false},{"name":"TypeScript","optional":false},{"name":"Vite","optional":false},{"name":"Vue.js","optional":false},{"name":"AI Agents","optional":true},{"name":"CI/CD","optional":true},{"name":"Jest","optional":true},{"name":"LLM","optional":true},{"name":"Model Context Protocol","optional":true},{"name":"Playwright","optional":true},{"name":"Vitest","optional":true},{"name":"WebRTC","optional":true}],"status":"live","first_seen_at":"2026-11-12T15:58:04Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T17:51:13Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"POWER A WORLD OF TRUST\nIncode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.\nThrough our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.\nWe’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!\nAbout Incode\nIncode is a Series B unicorn ($2 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast.\nThe Impact You’ll Make\nAs a Senior Solutions Engineer - Web on our post-sales team, you'll make sure every customer integration of the Incode platform is successful, reliable, and scalable. You'll guide enterprise customers from kickoff to go-live, keep their live integrations healthy as the platform evolves, and bring the voice of the customer to Product and Engineering.\nWhat You’ll Own & Drive\nIntegration Delivery\nGuide enterprise customers through the end-to-end integration of Incode's platform, SDKs, and APIs, from kickoff to go-live.\nTrain customer technical teams and translate their use cases into the right platform integration.\nProvide technical guidance, such as web application architecture design, when customers need it.\nAssess custom and feature requests, and work with internal teams to deliver the ones we take on.\nProduction Support\nServe as the advanced escalation point for issues in live integrations: reproduce, find the root cause, and drive the fix.\nGuide customers through troubleshooting and resolving issues in their own integration code.\nPartner with Incode Engineering to diagnose and resolve platform issues, escalating with clear, actionable detail.\nIntegration Health\nReview upcoming platform releases and anticipate their impact on customers.\nProactively review customer integrations to improve performance.\nLead customers through upgrades, migrations, and deprecations.\nTeam and Platform\nContribute to our developer documentation and code samples.\nMentor fellow engineers and share best practices.\nBuild internal tools that make the team more efficient.\nAdvise customers and internal teams on technical capabilities when needed.\nThe Qualities That Set You Apart\nCustomer-Centric Engineer - You take ownership of every integration and don't rest until the customer is live and stable.\nDeep Web Technologist - You have a strong command of modern JavaScript, SDKs, and web security - and you're energized by complex integration puzzles.\nClear Communicator - You translate engineering concepts into plain language for business stakeholders and provide precise technical detail when escalating internally.\nProactive Partner - You anticipate platform changes, flag risks early, and lead customers through transitions before they become incidents.\nAI-Augmented - You use AI coding assistants as a force multiplier - and you have the judgment to verify what they produce.\nYour Background\nRequired\n5+ years in a customer-facing technical role, such as solutions, integration, or support engineering, ideally in enterprise SaaS.\nBachelor's degree in Computer Science or a related field, or equivalent practical experience.\nAdvanced JavaScript (ES6+) and TypeScript, HTML, and CSS, with experience in a modern framework such as React (including Next.js), Angular, or Vue.js, and an understanding of how client-side SDKs behave in server-rendered apps.\nStrong REST API and webhook integration and debugging skills, including browser dev tools, network traces, logs, and API clients such as Postman.\nExperience integrating and troubleshooting third-party web SDKs.\nSolid grasp of web security: CORS, Content Security Policy, CSRF, XSS, OAuth 2.0 / OpenID Connect, and JWT.\nProficiency with Git and the modern JavaScript toolchain, such as npm or pnpm and Vite.\nHands-on use of AI coding assistants, such as GitHub Copilot, Cursor, or Claude Code, to speed up debugging, code review, and sample integrations, with the judgment to verify what they produce.\nResponsible use of AI tools in customer work: you know what data can and cannot be shared, in line with security and privacy policies.\nUnderstanding of software architecture and system integration patterns.\nClear communication with both engineers and business stakeholders.\nProfessional fluency in English and Spanish.\nWillingness to travel when required.\nNice to Have\nExperience with identity verification, KYC, fraud prevention, or biometrics.\nUnderstanding of AI-driven fraud, such as deepfakes, injection attacks, and synthetic identities.\nFamiliarity with cloud platforms and CI/CD pipelines.\nExperience with testing frameworks such as Vitest, Jest, or Playwright.\nExperience building with LLM APIs, AI agents, or the Model Context Protocol (MCP) to automate workflows or internal tools.\nExperience with browser camera and media APIs, such as getUserMedia and WebRTC, across desktop and mobile browsers.\nBackground in networking, security, or compliance.\nExperience writing developer documentation or building internal tools.\nWhy Incode?\nMission with Meaning - Shape how billions of people prove identity-safely, simply, and ethically.\nRocket-Ship Growth - Join at an inflection point where your strategies will compound in value for years.\nElite Team & Backing - Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.\nOwnership & Autonomy - Operate like a founder with the resources of a unicorn.\nGlobal Impact - Every program you launch will reverberate across industries and continents.\nReady to ignite the future of trust?\nLead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.\nAspects of our Culture:\nHigh performance\nFreedom & responsibility\nContext, not control\nHighly aligned, loosely coupled\nContinuous Feedback\nPromotions & Development\nLearn more about Life at Incode!\nBenefits & Perks:\nFlexible Working Hours & Workplace\nOpen Vacation Policy\nEqual Opportunities:\nIncode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know-we’ll do our best to support you.\nApplicant Data Privacy:\nWe will only use your personal information concerning Incode’s application, recruitment, and hiring processes.","description_format":"text","description_chars":7343,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Fraud Detection","Identity Management","Computer Vision"],"lifecycle":[{"event":"open","at":"2026-11-12T17:51:13Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 7","filings_12m":7,"filings_prev_12m":8,"green_card_filings_12m":0,"median_offered_wage_usd":242500,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":2}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":91,"reasons":["conf:2","win:early"],"computed_at":"2026-11-12T20:13:24Z"},"pay":null,"html_url":"https://alion.io/job/incode-technologies-senior-solutions-engineer-2","json_url":"https://alion.io/job/incode-technologies-senior-solutions-engineer-2.json","meta":{"generated_at":"2026-11-12T20:13:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":42742,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58618},"rest":"https://alion.io/mcp/rest/get_company?id=58618"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fincode-technologies-senior-solutions-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fincode-technologies-senior-solutions-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fincode-technologies-senior-solutions-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/incode-technologies-senior-solutions-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fincode-technologies-senior-solutions-engineer-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4183082}},{"tool":"search_jobs","arguments":{"company":"incode.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4183082},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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