{"id":2366676,"url":"https://alion.io/job/incogbiopharma-erp-systems-analyst","title":"ERP Systems Analyst","company":{"id":4417456,"name":"INCOG","domain":"incogbiopharma.com","url":"https://alion.io/company/incogbiopharma","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Fishers, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":98000,"max_usd":194000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":581},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"Jira","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-12T16:44:41Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-19T04:54:29Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Description\nAre you an IT professional looking for an exciting opportunity with an organization where you can have an impact on global health and wellness?\nWe are looking for a Senior ERP Systems Analyst who will help with our growing IT department. Do you naturally create new ways to deliver exceptional results? We want to meet you!\nRole Summary\nThe ERP Systems Analyst - SAP Business ByDesign is a hands-on system support resource responsible for the day-to-day administration, configuration support, troubleshooting, and compliance maintenance of INCOG's SAP Business ByDesign ERP platform. Reporting to the Associate Director of Enterprise Systems, this role works closely with business stakeholders, the implementation partner, and cross-functional teams to ensure ByDesign remains stable, compliant, and aligned with INCOG's operational and GxP requirements.\nThis role is focused on sustaining and supporting the existing ByDesign environment - managing user needs, system configurations, integrations, and documentation in a regulated CDMO setting.\nEssential Job Functions\nSAP Business ByDesign System Support & Administration\nSupport and maintain SAP Business ByDesign configurations across functional areas including Financial Management (FI), Materials Management (MM), Procurement, Inventory, and Warehousing, ensuring system settings remain aligned with approved business requirements and INCOG's GxP-compliant baseline.\nPerform day-to-day system administration tasks including user provisioning, role assignments, and access management in accordance with Segregation of Duties (SoD) principles and 21 CFR Part 11 access control requirements.\nTroubleshoot and resolve system issues, configuration discrepancies, and user-reported defects in a timely manner, escalating to the implementation partner or SAP support when required.\nAssist with the execution of system changes and enhancements, ensuring all modifications are processed through the appropriate change control workflow and documented in accordance with INCOG SOPs.\nSupport master data maintenance activities for assigned functional areas, including data entry validation, periodic reviews, and coordination with business process owners to ensure ongoing data integrity.\nMaintain and update configuration documentation, including work instructions, configuration records, and system change logs, ensuring records are current and inspection ready.\nGxP Compliance & System Validation Support\nSupport Computer System Assurance (CSA) activities for SAP Business ByDesign, assisting in the execution of risk assessments, test scripts, and validation documentation in alignment with GAMP 5 principles and INCOG's validation framework.\nAssist in maintaining the ByDesign validated state by ensuring all changes and configuration updates are assessed for compliance impact prior to implementation and executed through a documented, audit-trail-compliant change control process.\nParticipate in periodic system reviews, user access reviews (UARs), and audit trail reviews, supporting ongoing compliance and flagging potential gaps to the Senior Manager of Enterprise Systems.\nApply working knowledge of FDA 21 CFR Part 11, GAMP 5, and applicable data integrity guidance as they relate to ERP systems in a GxP manufacturing environment.\nSupport preparation for FDA inspections and internal audits by ensuring that system documentation, configuration records, and change histories are complete, organized, and readily available.\nIntegrations & System Connectivity Support\nSupport the ongoing operation and troubleshooting of integrations between SAP Business ByDesign and connected systems, including WMS and other operational platforms, coordinating with the implementation partner and relevant vendors as needed.\nMonitor integration health, identify errors or data flow issues, and escalate corrective actions to maintain interface integrity and data quality across the enterprise system landscape.\nAssist in documenting integration configurations, data mapping specifications, and error-handling procedures, ensuring records are current and accessible.\nOperations, Incident Management & Continuous Improvement\nServe as a primary point of contact for day-to-day ERP support requests, managing tickets in Jira Service Manager and ensuring timely resolution within defined SLA targets.\nAssist in root cause analysis for recurring system issues, contributing to corrective action recommendations and supporting implementation of preventive measures.\nIdentify and communicate configuration inefficiencies, usability issues, and process improvement opportunities to the Senior Manager of Enterprise Systems.\nStay current on SAP Business ByDesign release notes and updates, assessing potential impacts to existing configurations and validated workflows and communicating relevant findings to the team.\nDocumentation & Knowledge Support\nAuthor and maintain SAP-related SOPs, work instructions, user guides, and training materials, ensuring all documentation meets GxP standards and is inspection-ready.\nSupport end-user training efforts by developing job aids, conducting system walkthroughs, and providing guidance on proper use of ByDesign functionality.\nMaintain accurate and complete records of system configurations, changes, and support activities, contributing to INCOG's overall documentation governance and audit readiness.\nSpecial Job Requirements\n3-5 years of hands-on experience supporting or administering SAP Business ByDesign or a comparable cloud-based ERP platform in a business environment.\nDemonstrated working knowledge of one or more SAP ByDesign functional areas such as Financial Management, Procurement, Inventory & Warehousing, or Supply Chain.\nFamiliarity with GxP-regulated environments and an understanding of Computer System Assurance (CSA/CSV) principles, including GAMP 5 and 21 CFR Part 11 requirements as they apply to ERP systems.\nExperience performing system administration activities including user provisioning, role management, and access control in a regulated environment.\nAbility to troubleshoot configuration issues, manage support tickets, and communicate effectively with business users and technical teams.\nStrong documentation skills with attention to detail, particularly for GxP-compliant records, change control entries, and system support logs.\nB.S. in Information Technology, Computer Science, Business, Life Sciences, or equivalent experience.\nAdditional Preferences\nExperience supporting ERP systems in a pharmaceutical, biotech, medical device, or CDMO manufacturing environment.\nFamiliarity with SAP Business ByDesign adaptation and extensibility tools, including fine-tuning activities and report configuration.\nFamiliarity with Scan4Cloud WMS, including its integration with SAP Business ByDesign, is a plus.\nWorking knowledge of data integrity principles and master data governance practices in a GxP setting.\nExperience supporting system integrations between ERP and adjacent platforms such as WMS, LIMS, or quality systems.\nSAP Business ByDesign certification or completion of SAP ByDesign training courses is a plus.\nExperience using Jira or similar IT service management tools for ticket tracking and SLA management.\nAdditional info about INCOG BioPharma Services:\nAt INCOG BioPharma we have built a world-class CDMO for parenteral injectable drugs. Our culture and priorities are different by design: focused on building long-term value for our customers, we are committed to a service-culture mindset, technical excellence, and a collaborative and team-centered approach to doing business.\nIf you crave the challenge of creating systems from scratch and believe you have insights for a better way of doing business, which benefits customers by ensuring quality outcomes and accelerating their route to market, we want to hear from you. Unless otherwise specified, all positions are based out of our Fishers, IN offices. Please note, we are a smoke-free campus.\nINCOG BioPharma is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at INCOG BioPharma are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy), age, physical disability, sexual orientation, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.\nQualified applicants must be authorized to work in the United States on a full-time basis. INCOG will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.\nBy submitting your resume and details, you are declaring that the information is correct and accurate.","description_format":"text","description_chars":8924,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology"],"lifecycle":[{"event":"open","at":"2026-10-12T16:44:41Z"}],"visa":[],"liveness":{"score":89,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.886,"p_room":1,"age_days":4,"expected_fill_days":26,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/incogbiopharma-erp-systems-analyst","json_url":"https://alion.io/job/incogbiopharma-erp-systems-analyst.json","meta":{"generated_at":"2026-10-19T05:39:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3429,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4417456},"rest":"https://alion.io/mcp/rest/get_company?id=4417456"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fincogbiopharma-erp-systems-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fincogbiopharma-erp-systems-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fincogbiopharma-erp-systems-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/incogbiopharma-erp-systems-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fincogbiopharma-erp-systems-analyst"}]}