{"id":3894685,"url":"https://alion.io/job/incognito-software-systems-inc-information-systems-administrator","title":"Information Systems Administrator","company":{"id":2043827,"name":"Incognito Software Systems Inc.","domain":"incognito.com","url":"https://alion.io/company/incognito-com","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canada"],"countries":["CA"],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Bash","optional":false},{"name":"Configuration Management","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"GCP","optional":false},{"name":"ISO 27001","optional":false},{"name":"Linux","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"SOC 2","optional":false},{"name":"TCP/IP","optional":false},{"name":"Terraform","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-06T22:44:12Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-11T10:14:38Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Are you passionate about solving problems and delivering next-generation software to enhance the Internet experience? Join a global leader creating software for broadband service providers. We have been growing since 1992 and now work with some of the top service providers worldwide to deliver solutions that are innovative, creative, and make life easier for millions of subscribers.\nWe are seeking a Information Systems Administrator III in Ontario , Canada who thrives in a fast-paced global team environment.\nThe IS Administrator III is a senior technical owner of Incognito's internal infrastructure, security posture, and employee technology. Working with a high degree of autonomy, you will design, operate, and continuously improve our cloud, network, and Microsoft 365 environments, and you will be the person the business relies on when something complex breaks. You will partner closely with the IS Team Leader on priorities and direction, and you will set the technical standard for how IS work gets done and documented.\nThis is a fully remote role, with the candidate working out of their home office in Ontario, Canada. The annual salary range for this position is $75-85,000 CAD.\nResponsibilities\nCollaborate on the design, operation, and lifecycle management of the CloudStack environment and supporting public and private cloud platforms, including AWS and GCP. \nLead infrastructure upgrades, migrations, and capacity expansion initiatives while minimizing operational disruption. \nAdminister server, virtualization, and storage platforms, including backup, disaster recovery, and recovery validation testing. \nDesign and manage network infrastructure, including firewalls, VPNs, switching, VLANs, and remote access solutions. \nOwn the vulnerability management lifecycle for IS-managed systems, including assessment, remediation, and reporting. \nImplement and maintain core security controls, including identity and access management, MFA, endpoint protection, and centralized logging. \nPartner on SOC 2 and other audit activities, including technical controls, evidence collection, access reviews, and change management processes. \nCo-administer the Microsoft 365 environment, including identity services, licensing, security policies, and endpoint management. \nStandardize endpoint provisioning, patching, and lifecycle management across Windows, macOS, and Linux platforms. \nProactively monitor system health, performance, and availability, addressing issues before they impact users or business operations. \nProvide advanced technical support while effectively communicating complex concepts to non-technical stakeholders. \nDrive operational efficiency through automation, scripting, and tooling to reduce manual effort and risk. \nDevelop and maintain policies, standards, documentation, and operational runbooks to promote consistency and knowledge sharing. \nManage technology vendors and software licensing throughout the procurement, renewal, and optimization lifecycle. \nEvaluate emerging technologies and recommend improvements supported by clear business value and operational benefits. \nFoster team capability through knowledge sharing, documentation, mentoring, and hands-on collaboration. \nTravel up to 10% \nQualifications:\n6+ years of progressive experience in systems administration or IT infrastructure, with demonstrated ownership of production environments. \nStrong, hands-on expertise in CloudStack or comparable private cloud and virtualization platforms, plus working experience with AWS or GCP. \nAdvanced Microsoft 365 administration, including identity, security, and device management. \nSolid networking skills: LAN/WAN, TCP/IP, DNS, DHCP, VLANs, VPNs, and firewalls. \nProven experience in security practices, backup and recovery, and vulnerability management. \nScripting or automation experience (PowerShell, Bash, Python, or similar). \nExperience supporting compliance frameworks such as SOC 2 or ISO 27001. \nStrong troubleshooting judgment under pressure, and sound decision-making when requirements are unclear. \nExcellent written and verbal communication, with clear documentation habits.\nAssets\nBachelor's degree in Computer Science, Information Technology, or a related field. \nCertifications such as Security+, CISSP, AWS or Azure Administrator, Microsoft 365 Certified, or Network+/CCNA. \nExperience in a software, telecom, or managed services environment. \nInfrastructure-as-code or configuration management experience (Terraform, Ansible).","description_format":"text","description_chars":4492,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Home office"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Internet Service Providers","Custom Software 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