{"id":1997471,"url":"https://alion.io/job/incora-onsite-representative-lead-3","title":"Onsite Representative Lead","company":{"id":2931847,"name":"Incora","domain":"incora.com","url":"https://alion.io/company/incora","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":9,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-08T05:49:30Z"}},"role":"Administrative","role_family":"Administrative","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":22000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":217},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-17T00:00:00Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-10-09T02:25:22Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Our IncoraStory is really taking off - we’dlove you to join us for the journey\nAs the leading supply chain solutions business in the aerospace industry, our customers are at the heart of our business.\nWe are currently seeking an exceptional professional to join us as an Onsite Representative Lead.\nThis role is responsible formanaging onsite inventory and customer service activities, ensuring inventory accuracy, supporting operational performance, and maintainingcompliance with customer, quality, and safety requirements.\nResponsibilities\nManage daily inventory activities including receiving, inspection, replenishment, stock counting, and 3PL activities associated with storing, picking, packing, and shipping materials to customers.\n\nManage day-to-day customer issues within the CMS Program and ensure effective communication between Incoraand customer personnel.\n\nCoordinate 3PL and supplier deliveries at the customer site, resolving discrepancies, non-conforming items, and other material-related issues.\n\nMeet established performance targets for safety, on-time delivery (OTD), acceptance rate, cycle counting, and inventory accuracy.\n\nEnsure compliance with safety, regulatory, and standard work processes, maintainaudit readiness, and support ongoing customer audits.\n\nSupport Procurement and Quality teams to ensure customer specifications are maintainedand any changes are validatedand approved by the customer.\n\nRespond to customer complaints, coordinate corrective and preventive actions, and support the disposition of scrap and expired inventory.\n\nIdentifyand execute process improvement and cost reduction initiatives while ensuring timelyand accuratereporting to internal and external customers.\n\nRequirements\nExperience in inventory management, warehouse operations, logistics, or supply chain activities.\n\nAbility to manage inventory activities including receiving, inspection, replenishment, stock counting, picking, packing, and shipping.\n\nStrong attention to detail and commitment to inventory accuracy.\n\nAbility to manage customer day-to-day issues and communicate effectively with internal and external stakeholders.\n\nUnderstanding ofsafety, quality, regulatory, and standard work requirements.\n\nAbility to support audits, reporting requirements, and process improvement initiatives.\n\nLocation: UMW, Serendah, Malaysia (Fully Onsite)\nSo, if you feel that the above describes you well, and want to be part of developing the IncoraStory, apply now - we can’twait to hear from you!\nAbout us\nIncora™ (a merge of 2 great companies’: Pattonairand Wesco Aircraft) is a leading, global provider of innovative supply chain solutions. Our promise to our customers is to reduce complexity and increase reliability so they can deliver mission-critical solutions that improve our world. We exist to enable the mission critical.\nWith a strong foundationin the aerospace and defence markets, we manage all aspects of supply chain from procurement to warehouse management, from logisticsto on-site customer services. We are expanding our team of skilled Engineers to ensure right-first-timeevery time.\nWe pride ourselves on offering:\nIndustry-leading capabilities\n\nInnovative solutions\n\nGreater customer value\n\nTrusted supplier relationships\n\nBusiness growth and operational efficiency\n\nOur people make us unique, and we offer an Outstanding Colleague Experience.\nWe live by our values: Courage, Collaboration,Commitment and Community and are proud to add real value to our customers’ businesses. Our people-centric philosophy is underpinned with strong engagement, consistent communication, and opportunities for personal development, enabling our colleagues to grow and make a difference in our company.\nWe are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation, or age.\nPlease note - it is Incorapolicy to run a criminal record check on all candidatesand any offers of employment are conditional, subject to this check. The information you give will be treated as strictly confidential. Disclosure of a conviction or a caution will not automatically disqualify you from consideration. Any offence will only be taken into consideration if it is one which would make you unsuitable for the type of work you are applying for.\nIncorarequestthat recruitment agencies do not speculatively submitCVs to any employee or associate of our company unless explicitly asked to do so by a member of our Talent Acquisition Team or Hiring Manager for a particular role. Any CVs sent to an Incoraemployee on a speculative basis will not be recognisedand we will not accept liability for any fee or commission, should we subsequently employ a candidate who applied to us directly or was introduced by a member of our Talent Acquisition Team.\nAt Incora, every application is reviewed by a real person, not by AI. While we understand that candidates may use AI tools to assistwith their CV or application, we value seeing your individual style and authentic voice. 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