{"id":1498924,"url":"https://alion.io/job/incrmntal-customer-integration-engineer","title":"Customer Integration Engineer","company":{"id":1956926,"name":"INCRMNTAL","domain":"incrmntal.com","url":"https://alion.io/company/incrmntal","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ramat Gan, Israel"],"countries":["IL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":74000,"max_usd":190000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":511},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Linux","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-07-19T09:00:51Z","employer_posted_date":"2026-07-19","last_verified_at":"2026-10-01T08:54:58Z","board_verified":true,"closed_at":null,"days_open":74,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":74},"description":"We are looking for a Customer Integration Engineer to own the full integration lifecycle for our clients - from onboarding through to ongoing support - and to help establish and enrich our integration capabilities with media vendors and various platforms.\nAs a Customer Integration Engineer, your role will be:\nOwn the full integration life cycle from definition to deployment, serving as the primary point of contact for clients during the integration phase.\n\nClient facing, responsible for orchestrating the integration process of every new client - translating customers’ business objectives into technical requirements and executions.\n\nServe as a resource for clients, guiding them in navigating complex marketing to ensure a successful and speedy data and analytics integration.\n\nMonitor, work to improve, and ensure that clients’ integration and data pipeline are functioning well.\n\nCollaborate with clients to understand their technical needs and provide tailored solutions.\n\nTroubleshoot, scope, and debug integration issues - handling complex technical problems through collaboration across teams.\n\nMonitor changes on partner platforms (e.g., new API versions, breaking changes) and coordinate accordingly.\n\nGather feedback from clients and internal teams to continuously refine the technical side of the onboarding experience.\n\nIdentify and implement tools to facilitate easier integration and onboarding for clients.\n\nLiaise between clients and internal teams to communicate client needs and expectations effectively.\n\nParticipate in cross-functional meetings to provide insights and updates on client integration progress.\n\nCreate specification documents and improve integration documentation, including platform tours, instructional explanations, and potentially videos.\n\nInitiate and execute automation planning.\n\nYou will also participate in important decisions around the product and our strategy, and have the opportunity to choose the areas you work on based on what you want or like to do most. We believe in helping each other get the most out of ourselves rather than do what we’re not interested in doing.\nKey Requirements\n3+ years of experience in a similar role in a SaaS, marketing technology, or adtech company.\n\n2+ years of hands-on experience as a Technical Engineer, Customer Support Engineer, or Integration Engineer in a mobile/web space.\n\nIncredible written and verbal communication skills for both technical and non-technical audiences.\n\nGreat project management skills and ability to communicate effectively with different stakeholder groups across a diverse set of industries, sizes, and experience levels.\n\nProblem solving attitude and analytical thinking; self-motivation and dedication to solving customer problems based on understanding the true pain of the customer and finding data-driven solutions.\n\nTechnical savviness, with the ability to understand business cases and requirements to build out technical solutions.\n\nExperience working with SQL queries - Must.\n\nFamiliarity with AWS, JSON/YAML, Linux command line interaction.\n\nExperience with Client Server architecture.\n\nExperience working with Python notebooks - Big Plus.\n\nGood Excel skills.\n\nAbility to multitask and prioritize several projects simultaneously.\n\nCuriosity and desire to learn more about the product and the customers you will be working with.\n\nNative-level English speaker.","description_format":"text","description_chars":3388,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Israel","iso":"IL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Marketing Analytics & Attribution"],"lifecycle":[{"event":"open","at":"2026-09-30T03:14:50Z"}],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.368,"p_room":0.28,"age_days":73,"expected_fill_days":18,"reasons":["conf:26","win:tail","crowd:"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/incrmntal-customer-integration-engineer","json_url":"https://alion.io/job/incrmntal-customer-integration-engineer.json","meta":{"generated_at":"2026-10-01T09:37:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":318,"day_limit":5000,"remaining_today":4682,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}