{"id":1709425,"url":"https://alion.io/job/incubeta-account-director","title":"Account Director","company":{"id":449856,"name":"Incubeta","domain":"incubeta.com","url":"https://alion.io/company/incubeta-3","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"B","score":80,"open_postings":10,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":44,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":72000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2485},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Gmail","optional":false},{"name":"GMP","optional":false},{"name":"Google Ads","optional":false},{"name":"LinkedIn","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Monday.com","optional":false}],"status":"live","first_seen_at":"2026-10-02T07:11:33Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-23T05:11:49Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"OVERVIEW\nThe Account Director is the strategic leader responsible for overseeing and nurturing a key client portfolio on one of South Africa’s largest and oldest Financial Services Provider.\nIn this pivotal leadership role, the Account Director will be entrusted with steering the strategic direction for a selected client portfolio on one of Incubeta’s key client accounts. This is not just any client; you will be the primary steward within your portfolio remit for one of South Africa’s largest and most storied financial services brands-an institution that has played a defining role in the country's economy for decades and continues to impact the lives of millions.\nThe core role of the Account Director at Incubeta involves fostering strong client relationships, developing tailored digital strategies to meet business objectives, and ensuring the successful execution of these strategies across various channels. They are also responsible for the financial health of their accounts, including budgeting, forecasting, and profitability monitoring.\nAdditionally, the Account Director plays a crucial role in team leadership and development, mentoring and guiding Account Managers to reach their full potential. This role is required to provide leadership to internal teams, particularly Account Managers, that support the Account Director on their client portfolio across day-to-day admin tasks and key strategic initiatives.. Mentorship and growth of Account Managers is a key requirement.\nPurpose of this role\nThe purpose of the Account Director is to manage and grow a portfolio of clients to deliver business growth for them and for Incubeta.\nPlace Within Organisation\nLeads a portfolio of accounts, across client service and into operations, media planning, consultancy and delivery. \nCollaborates with counterparts in other teams to identify better ways of working and / or new services. \nKey Responsibilities\nPortfolio Management:\nDriving organic revenue growth and account retention: Achieving quarterly and annual revenue targets across an assigned account portfolio through retention, renewals, and expanded engagements.\nIdentifying organic growth, cross-sell, and upsell opportunities: Deeply understanding client business models, goals, and pain points to uncover and qualify expansion opportunities within existing client organizations.\nStructuring and pitching strategic growth initiatives: Developing and delivering high-value proposals, strategic roadmaps, and digital marketing pitch presentations tailored to existing client objectives.\nMaximizing portfolio value and client lifetime value (LTV): Contributing directly to agency profitability by expanding key client relationships, safeguarding against churn, and turning accounts into long-term strategic partnerships.\nProactively mapping accounts and expanding internal stakeholder networks: Building relationships with senior decision-makers, decision-influencers, and new departments across client teams to uncover untapped revenue streams.\nMentoring and managing account team to drive portfolio performance: Coaching Account Managers and Specialists to identify expansion signals, maintain service delivery standards, and achieve individual retention and revenue targets.\nClient Relationship Management:\nAct as the primary point of contact for key clients, building and maintaining strong, long-lasting client relationships.\nFully understand clients' business objectives and develop tailored digital strategies to meet those objectives.\nConduct regular client meetings, including weekly status updates and quarterly business reviews.\nStrategic Account Leadership:\nDevelop and implement comprehensive digital strategies across various channels, including SEO, Google Ads, GMP, social media and creative enablement.\nDrive the development of client roadmaps and ensure alignment with overall business goals.\nPresent solution pitches, media strategies, and performance reports to clients, providing actionable insights and recommendations.\nFinancial Management:\nDevelop, manage, and oversee client financial plans, including budgeting, forecasting, and profitability monitoring.\nNegotiate commercials and ensure the financial health of client accounts.\nEnsure accurate monthly billing, forecasting, and profitability management.\nService Excellence:\nCollaborate with Technical Specialists and Team Leads to deliver high-quality digital solutions and campaigns.\nEnsure accurate and insightful reporting, closing the loop on insights and opportunities.\nOversee QA processes and ensure deliverables meet client expectations and agency standards.\nTeam Leadership and Development:\nMentor and grow Account Managers, providing leadership and skills development to prepare them for senior roles.\nEmpower team members to leverage their strengths and contribute to client success.\nFoster a collaborative and supportive team environment.\nOperational Excellence:\nManage projects and campaigns from inception to completion, ensuring they are delivered on time and within budget.\nEnsure adherence to internal processes and workflows, driving efficiency and effectiveness.\nProvide clear and detailed briefs, including budgets, timelines, deliverables, and relevant codes for timesheet management.\nKnowledge and Skill Development:\nStay current with industry trends and emerging digital marketing technologies.\nContinuously upskill on Incubeta services and broader business trends to provide innovative solutions to clients.\nQualifications & Experience:\nBachelor's Degree or Equivalent: A degree in Marketing, Business, Communication, or a related field is preferred.\nProven Experience: Senior experience in Account Management, with at least 3 years in a leadership role within a digital advertising agency or marketing communications environment.\nDemonstrated Digital Experience: Recent and involved experience in developing, rolling out and reporting on digital campaigns across Meta, Google, Display&Video360, Third Party Publishers, TikTok, Linkedin and X. \nProven Track Record: Of managing and growing key client accounts in a digital marketing agency setting.\nSkills:\nStrong understanding of digital marketing channels and tools (e.g., SEO, Paid Media (Google and Social Media) and creative enablement)\nExcellent communication and presentation skills, with the ability to articulate complex ideas and strategies clearly.\nStrong financial acumen, with experience in budgeting, forecasting, and profitability management.\nProven leadership and team management skills.\nStrong analytical and problem-solving abilities.\nProficiency in project management tools and software.Google Product Suite (Gmail, Sheets, Slides, Docs, LookerStudio)\nMicrosoft Office (Excel & Powerpoint)\n\nAdvantageous\nMonday.com project management \nHarvest Time Management \nGoogle Ads Certifications\nMeta Blue Print Certifications\nGoogle Analytics 4 Certifications\nGoogle Marketing Platform Media Modules (DV360, CM360, SA360) Certifications\nPersonal Attributes:\nStrategic thinker with a client-centric approach.\nHighly organized and detail-oriented.\nProactive and results-driven.\nAbility to thrive in a fast-paced, dynamic environment.\nExcellent interpersonal skills and ability to build strong relationships with clients and internal teams.\nIncubeta Company Values:\nEarn Trust: Focused on maintaining and increasing customer focus, works with the customer in mind earning trust along each step with clients and colleagues\n Help Others Succeed: Makes an active contribution to a joint result (organizational target) or to resolving problems or conflicts. Think in terms of possibilities. Is able to solve issues and problems in a timely and effective manner, working as a team.\nDare to Lead: Is willing to improve individual performance and stimulate others to act accordingly. Setting the standard and example. Being solution driven.\nExceed Expectations: Carries out tasks without help from others; takes command of problem situations and aims to achieve more than the basic requirements. Goes above and beyond the basic expectations of the role and the business.\nEqual Opportunity Employer:\nIncubeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\nApplication Process:\nIf you feel you meet the criteria please kindly submit your resume, cover letter, and portfolio of relevant work. Applications will be reviewed on a rolling basis until the position is filled.Please take note that if you do not receive a response within 2 weeks of applying, you should consider your application as unsuccessful.\nJoin us at Incubeta to shape the future of digital marketing!","description_format":"text","description_chars":8674,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Creative Agencies","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-10-02T16:38:42Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.622,"p_room":0.9,"age_days":20,"expected_fill_days":44,"reasons":["conf:0","stale_co","velocity","win:mid"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/incubeta-account-director","json_url":"https://alion.io/job/incubeta-account-director.json","meta":{"generated_at":"2026-10-23T07:38:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12310,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":449856},"rest":"https://alion.io/mcp/rest/get_company?id=449856"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fincubeta-account-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fincubeta-account-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fincubeta-account-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/incubeta-account-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fincubeta-account-director"}]}