{"id":3521510,"url":"https://alion.io/job/indeed-flex-billing-specialist-i","title":"Billing Specialist I","company":{"id":172275,"name":"Indeed Flex","domain":"indeedflex.co.uk","url":"https://alion.io/company/indeed-flex","size_band":null,"is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":89,"open_postings":17,"ghost_share":0.176,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":57,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":42000,"max":52000,"currency":"GBP","period":"year","gross":null,"usd_annual":69569},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-30T10:09:35Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-02T19:50:50Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":2},"description":"We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring!\nWe are a tech-first staffing platform that gives workers the freedom to choose their own shifts and businesses the power to hire with a click. We are removing the friction from the traditional agency model and replacing it with speed, transparency, and choice.\nWe operate with the agility and energy of a high-growth scale-up, but we are backed by the stability and resources of Indeed - the world’s #1 job site. This gives us a unique advantage: the freedom to innovate at speed, with the muscle to dominate the market.\n This is an in-office role, five days per week with the option to work from home on Thursdays. \nWe are based literally a 30-second stroll from Farringdon station. \nThe Role\nThe Billing Specialist I owns defined billing workflows at Indeed Flex and is accountable for making sure client invoicing complies with rate, tax and invoicing rules. Working at the intersection of Money, Revenue, and Operations and Support, the role has two parts. The Specialist stays hands-on with day-to-day billing, such as consolidating data sources, raising accurate invoices and resolving client queries. They also investigate billing discrepancies and process friction to find their root cause, and document those findings with enough evidence for the business to act on them. The position supports strong financial controls, contributes to month-end reporting, and helps billing scale in a fast-paced, high-volume environment.\nWhat you’ll be doing\nOwn defined billing workflows, such as a client segment, invoice run, credit card billing or weekly reconciliation. Be accountable for whether outcomes comply with rate, tax and invoicing rules.\nRaise accurate, complete and timely client invoices by consolidating time and attendance (T&A), rate and worker pay data, and resolve client billing queries efficiently.\nRaise invoices for credit card customers and work with credit card providers to make sure data is captured correctly.\nRun the weekly reconciliation of portal client data and invoicing data against worker pay and timesheets.\nMake sure clients are set up and maintained correctly in billing systems, including rates, tax treatment and billing details.\nInvestigate billing discrepancies independently until you find the root cause, resolve them within your level of authority, and document pain points and control gaps with enough evidence for others to act.\nBalance live billing work with analysis, and stay close enough to day-to-day billing to confirm whether process and tooling changes actually work.\nImprove how discrepancies are handled: clearer root causes, correct adjustments and credit notes, and fewer repeat exceptions.\nProtect billing SLAs and invoice-run timelines during volume spikes and month-end without dropping either operational or analytical work.\nMap workflow and system friction across ACP/OMS, NetSuite, Salesforce and related tools clearly enough for others to act on it, and contribute requirements and failure-mode evidence that shape billing tooling and automation improvements.\nApply payroll, tax, invoicing and accounts receivable (AR) rules correctly while identifying where process design breaks down.\nBuild basic billing reports, including introductory SQL, and independently check data accuracy from T&A through to billing and payroll.\nTest billing automation and AI tools in production-like conditions, and tell genuine defects apart from user error.\nMaintain QA gates for owned billing workflows, including client setup and rate-card accuracy, pre-issue invoice checks, and adjustment and credit-note checks, so known defects don't reach clients or the ledger.\nOnboard and mentor associates while they ramp up, and guide short-term overflow help during invoice runs and month-end so the team's output stays reliable.\nShare discrepancy findings with Credit Control, Payroll, Finance, Revenue/Account Management and Operations early enough to prevent handoff failures.\nSupport internal and external auditors with process walkthroughs and queries.\nSupport the finance team with month-end reporting and reconciliation.\nWhat you'll need\nRelevant accounting or billing experience, including owning complex billing adjustments or reconciliations.\nPart qualified or finalist of professional exams (CPA or equivalent).\nStrong working knowledge of invoicing, rate and tax (including VAT) rules, and how they apply to staffing or high-volume billing.\nAdvanced Excel / Google Sheets skills (pivot tables, lookups, reconciliations).\nWorking knowledge of SQL (introductory level), or a clear willingness to learn it quickly.\nExperience with finance and CRM systems such as NetSuite and Salesforce.\nStructured problem-solving: able to trace discrepancies to their root cause and document control gaps clearly for non-finance audiences.\nComfortable testing automations and AI tools, and writing clear defect reports and requirements.\nExperience onboarding, mentoring or coaching peers.\nStrong attention to detail and numeracy; a self-starter who works well under pressure.\nStrong communication skills with internal partners, clients and auditors.\nHighly organised, with strong prioritisation skills across both operational and analytical work.\nWhat you’ll get\n£42,000 to £52,000 salary per annum\nPerformance bonus\n25 days holiday + Duvet days\nFree lunch in office\nCycle to work scheme\nPension\nPrivate Medical Healthcare\nDental Plan\nDiscounted gym membership\nDay off on your birthday\nPerkbox - discounts and goodies on some of your favourite brands\nAbout Us\nWe’re helping people get jobs by modernising the world of temporary work. At Indeed Flex, we provide our community of \"Flexers\" with total control, choice, and ownership over how they work. Through our evolving technology, we’re putting the power of work in the palm of people's hands-connecting businesses with skilled, vetted talent and giving job seekers the fastest way to find shifts that fit their lifestyles. This platform helps businesses scale their workforce efficiently during busy periods without long-term commitment or administrative hassle.\nWhether it’s hospitality, retail, or warehousing, we’re building a more flexible, efficient, and empowered labour market for everyone.","description_format":"text","description_chars":6254,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Gym membership"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-10-30T12:19:48Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-31T06:23:40+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":2,"expected_fill_days":57,"reasons":["conf:3","urgency","win:early","comp:junior"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":69569,"is_top_pay":false},"html_url":"https://alion.io/job/indeed-flex-billing-specialist-i","json_url":"https://alion.io/job/indeed-flex-billing-specialist-i.json","meta":{"generated_at":"2026-11-02T20:43:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29013,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":172275},"rest":"https://alion.io/mcp/rest/get_company?id=172275"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Findeed-flex-billing-specialist-i"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Findeed-flex-billing-specialist-i"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Findeed-flex-billing-specialist-i"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/indeed-flex-billing-specialist-i\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Findeed-flex-billing-specialist-i"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3521510}},{"tool":"search_jobs","arguments":{"company":"indeedflex.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3521510},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}