{"id":3635306,"url":"https://alion.io/job/independence-pet-group-claims-adjuster-associate-2","title":"Claims Adjuster- Associate","company":{"id":2952795,"name":"Independence Pet Group","domain":"independencepetgroup.com","url":"https://alion.io/company/independencepetgroup","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":97,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States","Scottsdale, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":22,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-11-02T20:58:45Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-11T01:44:16Z","board_verified":false,"closed_at":"2026-11-11T01:44:16Z","days_open":8,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":8},"description":"Established in 2021,Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.\nWe believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.\nDoubtless Pet Insurance Partnerships - North America, a subsidiary of Doubtless, is one of North America’s largest pet insurance and services organizations. Our impressive family of brands (Figo, Felix, ASPCA Pet Health Insurance, Pets Plus Us, and AKC Pet Insurance) supports insurance for more than 1,000,000 pets in the U.S. and Canada and provides well-being, safety, resources, and business solutions to the pet industry, including microchip identification and an online pet registry.\nJob Summary:\nDoutbless Pet Insurance Partnerships - North America is seeking a Claims Adjuster- Associate who will report to the Supervisor, Claims. The Claims Adjuster- Associate is responsible for investigating, evaluating, and settling insurance claims. This role also determines policy coverage for the claimed loss and appropriate compensation amount.\nJob Location: Remote- USA\nMain Responsibilities:\nWorks closely with veterinary hospitals, and policyholders to evaluate and review a pet’s medical history to determine a baseline of health.\nInvestigates and processes assigned insurance claims, verifies coverage, and compensation amounts, per insurance policy.\nUpdates Explanation of Benefits (EOB), pays and closes claim.\nMay order medical records from providers.\nMay communicate with clients and providers during treatment.\nPerforms other duties and responsibilities as assigned.\nBasic Qualifications:\n1 year relevant experience working in a veterinary clinic\nEducation: Must meet one of the following requirements:Associate’s Degree or equivalent work experience (One-year relevant experience is equivalent to one year college); or\nCertified Veterinary Technician (CVT)\nRegistered Veterinary Technician (RVT)\n\nLicenses/CertificationsMust have and maintain Adjusters license or must obtain within 90 days of hire\n\nOnly United States residents will be considered for this role\nExpected Hours of Work:\nThis is a full-time position: Days and hours to be determined by needs of business. Hours to be determined between employee and director.\nCompensation:\nPay Rate: $22 per hour. This is the rate we reasonably expect to pay at hire.\nThis position is non-exempt and eligible for over time.\nBase pay is one part of a total rewards package that includes the benefits listed below.\n#li-Remote\nAll of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:\nComprehensive full medical, dental and vision Insurance\n\nBasic Life Insurance at no cost to the employee\n\nCompany paid short-term and long-term disability\n\n12 weeks of 100% paid Parental Leave\n\nHealth Savings Account (HSA)\n\nFlexible Spending Accounts (FSA)\n\nRetirement savings plan\n\nPersonal Paid Time Off\n\nPaid holidays and company-wide Wellness Day off\n\nPaid time off to volunteer at nonprofit organizations\n\nPet friendly office environment\n\nCommuter Benefits\n\nGroup Pet Insurance\n\nOn the job training and skills development\n\nEmployee Assistance Program (EAP)\n\nInterview Technology Notice:\nPlease note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process.\nBy continuing with the interview, you consent to this use.\nText Messaging Notice:\nIf you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply.\nYou may opt out of text communications at any time by replying “STOP.”","description_format":"text","description_chars":4193,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Life insurance","Parental leave","Pet friendly","Retirement plans","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","InsurTech"],"lifecycle":[{"event":"open","at":"2026-11-02T20:58:45Z"},{"event":"close","at":"2026-11-11T01:44:16Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":44000,"is_top_pay":false},"html_url":"https://alion.io/job/independence-pet-group-claims-adjuster-associate-2","json_url":"https://alion.io/job/independence-pet-group-claims-adjuster-associate-2.json","meta":{"generated_at":"2026-11-15T09:37:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":495,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2952795},"rest":"https://alion.io/mcp/rest/get_company?id=2952795"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Findependence-pet-group-claims-adjuster-associate-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Findependence-pet-group-claims-adjuster-associate-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Findependence-pet-group-claims-adjuster-associate-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/independence-pet-group-claims-adjuster-associate-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Findependence-pet-group-claims-adjuster-associate-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3635306}},{"tool":"search_jobs","arguments":{"company":"independencepetgroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3635306},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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