{"id":1322730,"url":"https://alion.io/job/independence-pet-group-infrastructure-project-manager","title":"Infrastructure Project Manager","company":{"id":2952795,"name":"Independence Pet Group","domain":"independencepetgroup.com","url":"https://alion.io/company/independencepetgroup","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Management","role_family":"Management","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":123774,"max":154718,"currency":"USD","period":"year","gross":null,"usd_annual":154718},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Agile","optional":true},{"name":"Azure DevOps","optional":true},{"name":"ITIL","optional":true},{"name":"Jira","optional":true},{"name":"Microsoft Entra ID","optional":true},{"name":"Microsoft Project","optional":true},{"name":"Scrum","optional":true},{"name":"ServiceNow","optional":true},{"name":"SharePoint","optional":true},{"name":"Smartsheet","optional":true}],"status":"live","first_seen_at":"2026-09-24T00:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-30T13:06:47Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Established in 2021,Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.\nWe believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.\nThe Infrastructure Project Manager will manage infrastructure project delivery for Clarus' hosted technology environment, with a focus on planning, coordination, execution tracking, communication, and operational readiness across Azure, Microsoft 365, and related enterprise services.\nThis is a hands-on delivery role for someone who brings structure to complex, cross-functional work. The role supports Clarus, a Doubtless Pet company, and partners closely with IPH Infrastructure and managed services teams to align priorities, manage dependencies, escalate blockers, and keep stakeholders informed from intake through implementation.\nFocus Areas\nClarus Infrastructure Project Delivery - Coordinate delivery of projects across Clarus' cloud, endpoint, identity, collaboration, networking, and security services. \nCross-Company Coordination - Align priorities, dependencies, timelines, and outcomes across Clarus, IPH Infrastructure, and managed services teams. \nProject Governance & Reporting - Provide clear visibility into plans, milestones, risks, dependencies, decisions, and status. \nService Transition - Ensure changes are planned, communicated, documented, and ready for support after implementation. \nKey Responsibilities\nManage day-to-day project coordination for assigned infrastructure initiatives supported by IPH Infrastructure and a managed services provider. \nPartner with service delivery and infrastructure leadership to understand business priorities, manage expectations, and align project work with capacity and governance. \nOwn project intake, scope definition, planning, sequencing, execution tracking, and status reporting for assigned infrastructure initiatives. \nCoordinate across infrastructure, cloud engineering, workplace technology, identity, security, enterprise architecture, service delivery, and vendor teams to manage dependencies across technical and operational workstreams. \nRun recurring project meetings, working sessions, and status reviews; identify risks, blockers, and timeline impacts and escalate through the appropriate service delivery and infrastructure leadership channels. \nLead operational readiness activities, including cutover planning, change communication, support handoff, documentation, and post-deployment follow-up. \nEnsure delivery aligns with IPH infrastructure standards, service management practices, security requirements, and operational governance, and contribute to continuous improvement of intake, coordination, reporting, and delivery practices. \nRequired Skills & Abilities\nProven project management and delivery coordination skills across infrastructure, cloud, workplace technology, or enterprise IT initiatives. \nClear communication skills with the ability to coordinate across business stakeholders, technical teams, and third-party providers. \nExperience working with infrastructure, cloud, endpoint, identity, networking, security, or enterprise IT service teams. \nAbility to operate effectively in a shared delivery model where execution depends on multiple teams, vendors, and owners. \nHigh attention to detail and follow-through, with the ability to clarify ownership, escalate blockers, and drive timely resolution across multiple owners. \nExcellent organizational skills to manage multiple concurrent workstreams and a collaborative working style that builds trust across teams. \nEducation and Experience\n10+ years of project management, infrastructure project coordination, IT delivery, or technology operations experience. \nExperience managing risks, issues, dependencies, reporting, and stakeholder communication for technology delivery work. \nBachelor's degree in Information Technology, Business, Engineering, or related field preferred. \nPreferred Qualifications\nFamiliarity with enterprise platforms such as Azure, Microsoft 365, Teams, SharePoint, Exchange Online, Entra ID / Azure AD, and endpoint management. \nExperience using delivery and collaboration tools such as ServiceNow, Azure DevOps, Jira, Smartsheet, or Microsoft Project. \nExperience supporting infrastructure projects in an enterprise shared-services, multi-company, managed services, or matrixed technology environment. \nExperience working with third-party vendors, managed services providers, or distributed delivery teams. \nExperience supporting executive or service delivery reporting. \nPMP, CAPM, Scrum, Agile, ITIL, or related certification is preferred but not required. \nSuccess Profile\nThe successful candidate is a hands-on infrastructure project manager who brings structure, visibility, and follow-through to complex delivery work. They manage details without losing sight of outcomes, communicate clearly across teams, and help ensure infrastructure initiatives are delivered predictably, transparently, and in alignment with service expectations.\n\nCompensation\nChicago Base pay range: $123,774 - $154,718 per year. This is the range we reasonably expect to pay at hire. Placement within the range depends on job-related factors such as experience, skills, and certifications. This position is eligible for an annual bonus. Base pay is one part of a total rewards package that includes the benefits listed below.\nAll of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:\nComprehensive full medical, dental and vision Insurance\n\nBasic Life Insurance at no cost to the employee\n\nCompany paid short-term and long-term disability\n\n12 weeks of 100% paid Parental Leave\n\nHealth Savings Account (HSA)\n\nFlexible Spending Accounts (FSA)\n\nRetirement savings plan\n\nPersonal Paid Time Off\n\nPaid holidays and company-wide Wellness Day off\n\nPaid time off to volunteer at nonprofit organizations\n\nPet friendly office environment\n\nCommuter Benefits\n\nGroup Pet Insurance\n\nOn the job training and skills development\n\nEmployee Assistance Program (EAP)\n\nInterview Technology Notice:\nPlease note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process.\nBy continuing with the interview, you consent to this use.\nText Messaging Notice:\nIf you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply.\nYou may opt out of text communications at any time by replying “STOP.”","description_format":"text","description_chars":7093,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave","Pet friendly","Retirement plans","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Property & Casualty Insurance","Pet Food, Supplies & Care"],"lifecycle":[{"event":"open","at":"2026-09-26T23:02:21Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":7,"expected_fill_days":29,"reasons":["conf:16","velocity","win:early"],"computed_at":"2026-10-01T05:45:00Z"},"pay":{"stated_usd_annual":154718,"is_top_pay":false},"html_url":"https://alion.io/job/independence-pet-group-infrastructure-project-manager","json_url":"https://alion.io/job/independence-pet-group-infrastructure-project-manager.json","meta":{"generated_at":"2026-10-01T20:35:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2991,"day_limit":5000,"remaining_today":2009,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}