{"id":1322716,"url":"https://alion.io/job/independence-pet-group-program-manager-senior","title":"Program Manager, Senior","company":{"id":2952795,"name":"Independence Pet Group","domain":"independencepetgroup.com","url":"https://alion.io/company/independencepetgroup","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":112522,"max":140653,"currency":"USD","period":"year","gross":null,"usd_annual":140653},"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-09-25T00:00:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-30T13:06:47Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Established in 2021,Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.\nWe believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.\nAs part of the broader JAB Pet Services ecosystem, IPH collaborates closely with affiliated companies in the UK and Europe to drive alignment, knowledge sharing, and technology strategy consistency across regions.\nJob Summary:\nIndependence Pet Holdings (IPH) is seeking a collaborative, results-driven Sr Program Manager to partner closely with Transformation Program Business Owners and Senior Business Leaders in leading complex projects and initiatives as part of a high-impact enterprise transformation. This role will manage projects and initiatives that are focused on optimizing business processes and modernizing core enterprise systems. The Sr Program Manager will play a critical role in advancing a future-ready insurance platform and operating model that strengthens operational efficiency, scalability, and the customer experience.\nThe ideal candidate will have a proven ability to drive cross-functional and enterprise-wide alignment, manage complex program and project interdependencies, and ensure disciplined execution and delivery of strategic initiatives. This role requires demonstrated experience leading programs within a scaled agile (SAFe) delivery framework and operating across complex, global organizational environments to deliver outcomes on scope, schedule, and budget. Industry experience in Pet insurance is preferred but not required, along with hands-on experience deploying SaaS technology solutions and exposure to applying AI-enabled business solutions.\nJob Location: Remote or Hybrid - Chicago, IL - once a month\nMain Responsibilities:\nLead coordinated program/project delivery as part of IPH’s global insurance transformation, guiding execution across MGAs, system integrators, and business and technology teams.\nPartner with global System Integrators (SI) to define delivery scope, dependencies, performance metrics, and integration across insurance value streams.\nApply Scaled Agile (SAFe) principles to structure ARTs, coordinate planning, manage dependencies, and drive iterative delivery across distributed teams.\nOversee/align vendor SOWs, contractual compliance, financials, and delivery quality within internal and external work groups\nCollaborate with all technology teams including Enterprise Architecture, Information Security, Data, and Platform teams to ensure end-to-end insurance solution integrity.\nDrive program/project program reporting that track KPIs and manage risks, issues, and drive business change management with strong controls and timely escalation.\nQualifications:\n12+ years of progressive experience in program management, leading large, complex initiatives.\nProven experience managing external integration partners with accountability for delivery outcomes, contractual compliance, and cross-partner integration.\nStrong understanding of insurance value streams, including quote-to-bind, policy lifecycle management, billing and payments, rating engines, underwriting, claims adjudication, and agent and customer servicing.\nDemonstrated success leading cross-functional, virtually staffed programs with budgets exceeding $10M.\nProficiency with the Scaled Agile Framework (SAFe), including experience coordinating across multiple Agile Release Trains (ARTs), value streams, or large solution constructs.\nStrong business and technical acumen, with the ability to align complex insurance workflows to enabling technology solutions.\nProven financial management and contractual oversight skills within large, SOW-driven vendor and partner ecosystems.\nExcellent communication and leadership skills, with the ability to effectively influence and update senior executives and diverse cross-functional stakeholders.\nBachelor’s degree in Business, Technology Management, or a related discipline.\nPreferred Qualifications\nSAFe, PMP, PgMP, or equivalent program management certifications.\nExperience operating within global, matrixed organizational environments.\nDirect experience implementing EIS or other core insurance platforms.\nMaster’s degree in Business, Technology Management, or a related field.\n#LI-Remote #LI-Hybrid\nCompensation:\nNational base pay range:$112,522 - $140,653 per year.\nChicago base pay range: $123,774 - $154,718 per year.\nThis is the range we reasonably expect to pay at hire. Placement within the range depends on job-related factors such as experience, skills, and certifications. This position is eligible for an annual bonus. Base pay is one part of a total rewards package that includes the benefits listed below.\nAll of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:\nComprehensive full medical, dental and vision Insurance\n\nBasic Life Insurance at no cost to the employee\n\nCompany paid short-term and long-term disability\n\n12 weeks of 100% paid Parental Leave\n\nHealth Savings Account (HSA)\n\nFlexible Spending Accounts (FSA)\n\nRetirement savings plan\n\nPersonal Paid Time Off\n\nPaid holidays and company-wide Wellness Day off\n\nPaid time off to volunteer at nonprofit organizations\n\nPet friendly office environment\n\nCommuter Benefits\n\nGroup Pet Insurance\n\nOn the job training and skills development\n\nEmployee Assistance Program (EAP)\n\nInterview Technology Notice:\nPlease note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process.\nBy continuing with the interview, you consent to this use.\nText Messaging Notice:\nIf you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply.\nYou may opt out of text communications at any time by replying “STOP.”","description_format":"text","description_chars":6411,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave","Pet friendly","Retirement plans","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Property & Casualty Insurance","Pet Food, Supplies & Care"],"lifecycle":[{"event":"open","at":"2026-09-26T23:02:21Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":30,"reasons":["conf:23","velocity","win:early"],"computed_at":"2026-09-30T05:45:00Z"},"pay":{"stated_usd_annual":140653,"is_top_pay":false},"html_url":"https://alion.io/job/independence-pet-group-program-manager-senior","json_url":"https://alion.io/job/independence-pet-group-program-manager-senior.json","meta":{"generated_at":"2026-10-01T02:29:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1863,"day_limit":5000,"remaining_today":3137,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}