Staff Software Engineer, Developer Experience

At Index Exchange, we’re reinventing how digital advertising works-at scale. As a global advertising supply-side platform, we empower the world’s leading media owners and marketers to thrive in a programmatic, privacy-first ecosystem.

We’re a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution. Our proprietary tech is trusted by some of the world’s largest brands and media owners and plays a crucial role in keeping the internet open, accessible, and largely free.

We process more than 550 billion real-time auctions every day (in comparison, Google processes 8.5 billion searches per day) with ultra-low latency. Our platform is vertically integrated from servers to networks and runs primarily on our own metal and cloud infrastructure. This end-to-end infrastructure is designed to provide both stability and agility, enabling us to adapt quickly as the market evolves.

At the core of it all is our engineering-first culture. Our engineers tackle internet-scale problems across tight-knit, global teams. From moving petabytes of data and optimizing with AI to making real-time infrastructure decisions, Indexers have the agency and influence to shape the future of advertising. We move fast, build thoughtfully, and stay grounded in our core values.

About the role:

A Staff Software Engineer, Developer Experience sets the technical vision and strategy for how engineers across Index Exchange build, test, and ship software. Operating across teams and organizational boundaries, they identify the highest-leverage sources of friction in the software development lifecycle and mobilize the organization to remove them - sometimes by building tools directly, more often by setting direction, defining standards, and driving improvements to completion through the teams that own them. They treat developer experience as a product, with users, a roadmap, and measurable outcomes, and act as a force multiplier for every engineer at Index.

This position reports directly to VP of Quality and Delivery based in Bangalore and will work closely with members of the Quality and Delivery team.

Here’s what you’ll be doing:

• Setting the technical vision and multi-quarter strategy for developer experience across the engineering organization
• Lead a cross-team program that surfaces the friction slowing engineers down, routes each improvement to the team that owns it, and tracks it on a shared, prioritized roadmap
• Drive measurable improvements to how Engineers build software at Index Exchange
• Design, build, and evolve developer tools and platforms
• Define and champion engineering standards and best practices
• Mentor senior engineers and coach the engineers who advocate for developer experience within their teams, multiplying your impact through others
• Work on cutting-edge programmatic ad tech systems that handle hundreds of billions of transactions every day

Here's what you need:

• Expertise with Python and/or Go and their surrounding ecosystems of tools, libraries, and best practices.
• Experience with containerization and orchestration technologies such as Docker and Kubernetes.
• Experience designing and operating CI/CD pipelines used by multiple teams and products.
• A track record of organization-level or multi-team technical impact - setting direction and driving initiatives to completion across teams.
• Experience building and delivering multi-quarter technical roadmaps.
• Excellent communication, presentation, and influencing skills - able to build alignment among engineers and senior or skeptical stakeholders, and to navigate trade-offs and negotiation toward durable outcomes
• A strong foundation in end-to-end web applications and microservices - architecting, coding, debugging, optimizing/refactoring, automated testing, and deploying APIs - and a bar for modular, extensible, reusable, maintainable, performant, and testable code
• Solid computer science and engineering fundamentals: algorithms, design patterns, and software architecture.
• You are team-oriented, you embrace change, and you help others do the same.

Nice to Have:.

• GitLab-specific CI/CD experience.
• Experience building a developer portal used across an engineering organization.
• Experience measuring and reasoning about developer productivity or developer experience.
• Experience with programmatic ad tech, or other high-scale, high-throughput distributed systems.

Why you’ll love working here:

• Comprehensive health insurance plan .
• Time off and flexible work schedules.
• Stock options and equity packages.
• Generous parental leave.
• Monthly wellness stipend plus fitness discounts and quarterly wellness group activities.
• Community engagement opportunities and donation-matching program.
• Annual virtual company retreats and regular community-led team events.
• One day off per year to volunteer.
• A workplace that supports a diverse, equitable, and inclusive environment - learn more here

Equal employment opportunity

At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification-diversity is the human experience. For those who show grit, passion, and humility-Index will welcome you.

Accessibility for applicants with disabilities

Index Exchange welcomes and encourages individuals with disabilities to apply to work with us.

If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you. Index Exchange will make reasonable efforts to ensure accommodation requests are met throughout the recruitment process.

Index everywhere, Index anywhere

Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities. As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be.

AI Disclaimer: Automated tools including artificial intelligence may be used to assist in screening and assessing applicants for this role. All hiring decisions involve human review.

Vacancy Status: This posting is for an existing vacancy.