{"id":1216372,"url":"https://alion.io/job/indigo-beam-network-administrator-network-desktop-support","title":"Network Administrator (Network + Desktop Support)","company":{"id":689717,"name":"Indigo Beam","domain":"indigobeam.com","url":"https://alion.io/company/indigobeam","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":129000,"period":"year","method":"role_country_seniority_unknown","sample_n":757},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"ITIL","optional":false},{"name":"VMWare","optional":false},{"name":"VPN","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-26T05:53:38Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Network Administrator (Network + Desktop Support) - Dallas, TX Type: Full-time (W2) Location: Remote, Texas preferred Travel: Expect to travel to Dallas once a quarter Overview We are seeking a Network Administrator with strong hands-on experience in network administration combined with desktop support / end-user support. This role will be responsible for maintaining and improving the organization’s network and core infrastructure, while also providing high-quality technical support to internal users. The ideal candidate is comfortable troubleshooting across the stack-from WAN/VPN and cloud networking (including Cato Cloud) to virtualization (VMware) and endpoint issues.Responsibilities Network & Infrastructure Administer, monitor, and troubleshoot LAN/WAN, routing, switching, VPN, DNS/DHCP, and Wi-Fi environments. Support and manage Cato Cloud (e.g., connectivity, policies, security controls, troubleshooting, user/site onboarding). Maintain network security best practices (patching, access control, segmentation, and incident response support). Partner with internal teams and vendors/ISPs to resolve connectivity and performance issues. Document network topology, configurations, standards, and runbooks. Virtualization & Systems Support VMware environments (e.g., ESXi/vCenter operations, VM provisioning, performance monitoring, backups coordination). Assist with general infrastructure tasks (servers, storage, backups, endpoint management as applicable). Participate in maintenance windows, upgrades, and continuous improvement initiatives. Desktop / End-User Support Provide Tier 2/3 desktop support for Windows/macOS endpoints and common productivity tools. Troubleshoot hardware/software issues, user access, printers, and conferencing/meeting-room tech as needed. Manage onboarding/offboarding technical tasks (accounts, devices, access, security baselines). Maintain strong customer service, clear communication, and timely ticket updates.\nRequirements Solid experience combining network administration and desktop/end-user support. Hands-on experience with VMware (vSphere/ESXi/vCenter) and Cato Cloud Experience working with ticketing systems, documentation, and ITIL-style practices. General infrastructure / networking certifications (preferred)","description_format":"text","description_chars":2275,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Design & Creative"],"lifecycle":[{"event":"open","at":"2026-09-25T09:32:27Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":21,"reasons":["conf:15","win:early"],"computed_at":"2026-09-26T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/indigo-beam-network-administrator-network-desktop-support","json_url":"https://alion.io/job/indigo-beam-network-administrator-network-desktop-support.json","meta":{"generated_at":"2026-09-27T01:52:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1695,"day_limit":5000,"remaining_today":3305,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}