{"id":1466518,"url":"https://alion.io/job/indoor-gaming-arcade-area-manager","title":"Area Manager","company":{"id":1971792,"name":"Indoor Gaming & Arcade","domain":"immersivegamebox.com","url":"https://alion.io/company/immersivegamebox","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["The Colony, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-28T22:46:00Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-18T10:49:49Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"The Area Manager plays a critical role in leading and optimizing the performance of multiple Immersive Gamebox venues across the United States. As a high-ranking US operations leader, this role drives operational excellence, enhances guest experiences, and improves revenue performance across all locations. The Area Manager oversees venue management, develops General Managers, and ensures smooth cross-functional collaboration with Marketing, HR, Technology team and all central partners. This role effectively co-leads US operations - ensuring business objectives are met while maintaining high standards of service and efficiency.\nKey Responsibilities\nOperational Leadership & Venue Management\nOversee daily operations across multiple venues, ensuring each location consistently meets performance targets and IGB brand standards\nImplement strategic operational improvements to drive efficiency, reduce costs, and enhance the guest experience across the portfolio\nMonitor and analyses venue KPIs; identify areas for improvement and take corrective action - including direct venue support when needed\nAct as the primary escalation point for venue-related issues, working cross-functionally to resolve operational challenges quickly\nCollaborate with UK and US leadership teams to align on best practices, policies, and standard operating procedures\nTeam & People Management\nLead, mentor, and develop a team of General Managers; foster a culture of accountability, ownership, and growth\nConduct regular 1:1s with venue leadership to provide guidance, resolve challenges, and ensures alignment\nSupport recruitment, onboarding, training, and retention efforts to ensure venues are staffed with high-performing teams focused on service, selling and in venue execution\nServe as the bridge between venue teams and corporate leadership - ensuring clear communication and alignment on goals\nIdentify succession candidates and support career development pathways within the venue operations structure\nRevenue Growth & Guest Experience\nPartner with Marketing and Sales teams to increase pre-booked revenue, optimizing the balance between pre-booked and walk-up sessions\nIdentify and execute strategies to improve guest experience and satisfaction, driving retention and positive word-of-mouth\nLead local marketing activations, in-venue promotions, corporate event partnerships, and community engagement initiatives\nSupport execution of key calendar-driven revenue events (Spring Break, holidays, city-wide events)\nFinancial & Performance Management\nAccountable for regional P&L performance; analyze venue financials, labor models, and operational expenditure to drive profitability\nImplement cost-control measures that balance financial efficiency with guest experience quality\nManage and allocate travel budget for site visits, venue support, and company meetings\nUtilize data-driven insights to refine operational processes, improve business performance, and inform strategic decisions\nProvide strategic input on ticketing structures, pricing models, and venue scheduling to maximize efficiency\nQualifications & Skills\nRequired Experience\n5+ years of multi-unit management experience, preferably in entertainment, hospitality, or retail operations\nProven ability to drive operational efficiency and revenue growth across a multi-location business\nExperience managing remote teams and regional leadership structures across geographically dispersed venues\nStrong analytical skills with experience in data-driven decision-making and P&L management\nPrior exposure to cross-functional collaboration across Marketing, HR, Technology, and product teams\nPreferred Experience\nBackground in location-based entertainment, experiential attractions, or technology-enabled consumer venues\nExperience supporting new venue openings and contributing to business expansion strategy\nFamiliarity with ticketing systems, scheduling platforms, and operational reporting tools\nSkills & Traits\nStrategic thinker with a hands-on approach to leadership, comfortable getting into the detail when venues need support\nExcellent communicator, able to align multiple stakeholders across venue, regional, and corporate teams\nResilient problem-solver, capable of navigating complex operational challenges at pace\nEmpathetic leader who balances team well-being with commercial accountability and performance standards\nComfortable in a fast-paced, high-growth environment; adaptable and calm under pressure\nKey Information\nCompensation: Salaried and annual performance bonus\nDepartment: Operations | Reports To: Director of Operations\nLocation: DFW Texas\nTravel: Regular travel to venues across the US region is required\nUS Employee Benefits - subject to change for company owned venues vs. franchise\nHealth & Wellness Coverage: Access to competitive medical, optical, and dental insurance plans\n401(k) retirement savings plan\nMental Health & Work-Life Balance: Employee Assistance Program (EAP)\nPaid Time Off: 2 Weeks paid vacation annually plus paid public holidays","description_format":"text","description_chars":5025,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Gaming","VR Gaming","Metaverse"],"lifecycle":[{"event":"open","at":"2026-09-29T15:03:49Z"}],"visa":[],"liveness":{"score":59,"band":"ok","label":"Likely open","p_open":1,"p_active":0.787,"p_room":0.75,"age_days":18,"expected_fill_days":24,"reasons":["conf:0","win:late"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":90000,"is_top_pay":true},"html_url":"https://alion.io/job/indoor-gaming-arcade-area-manager","json_url":"https://alion.io/job/indoor-gaming-arcade-area-manager.json","meta":{"generated_at":"2026-10-18T11:07:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16495,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1971792},"rest":"https://alion.io/mcp/rest/get_company?id=1971792"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Findoor-gaming-arcade-area-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Findoor-gaming-arcade-area-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Findoor-gaming-arcade-area-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/indoor-gaming-arcade-area-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Findoor-gaming-arcade-area-manager"}]}