{"id":2690136,"url":"https://alion.io/job/indrive-senior-driver-operations-specialist","title":"Senior Driver Operations Specialist","company":{"id":235,"name":"inDrive","domain":"indrive.com","url":"https://alion.io/company/indrive","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":62000,"max_usd":143000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4596},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T08:44:56Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-21T06:11:26Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"We are looking for a proactive and results-driven Senior Driver Operations Specialist to oversee and optimize the end-to-end driver lifecycle. This role will focus on attracting, activating, reactivating, and retaining drivers while ensuring operational efficiency and strong performance across multiple territories. The ideal candidate will combine strong analytical skills with leadership capabilities to drive team performance and enhance driver engagement strategies.\nKey Responsibilities\n1. Lead Driver Engagement Processes: Oversee and optimize activities focused on attracting, activating, reactivating, and retaining drivers, ensuring process efficiency and effectiveness.\n2. Monitor and Optimize KPIs: Analyze the driver funnel from app installation through registration to first order across all acquisition channels - organic, digital, offline recruitment and referral - identifying drop-off points in the registration flow and implementing data-driven strategies to improve KPIs across territories.\n3. Own the Offline Recruitment Channel: Take end-to-end ownership of the on-ground offline recruitment channel - agent roster coverage, field processes, tooling and attribution, and recruitment quality standards - improving how the channel converts registrations into activated drivers and expanding into under-served cities.\n4. Develop Activation and Reactivation Strategies: Take ownership of adapting and continuously improving strategies to maximize driver activation and reactivation rates.\n5. Coordinate City Launches: Plan and coordinate city launches, setting clear objectives and providing the necessary tools. Travel to new cities to manage on-the-ground recruitment efforts and ensure successful launches.\n6. Supplier & Recruiter Relationship Management: Manage and strengthen relationships with suppliers and recruiters, serving as the primary point of contact for inquiries, support, and ensuring the success of these partnerships.\n7. Partnership Engagement: Ensure the best partners are onboarded by developing attractive offers and engagement initiatives for drivers.\nSkills, Knowledge & Expertise\nAbility to manage city launches and on-ground driver recruitment.\nStrong stakeholder management and partnership development skills.\nExcellent analytical, problem-solving, and communication skills.\nExperience working in technology companies is preferred. \nCandidates with educational backgrounds in Engineering, Business, Economics, or Operations are preferred. \nStrong analytical skills with the ability to interpret data, identify trends, and drive operational improvements. \nExperience in driver engagement, operations, marketplace, mobility, logistics, or similar industries is a plus.\n\nWhy join us\nHelp us challenge injustice by creating fair choices for millions of people across 47 countries.\nDevelop your professional skills with access to mentoring, career consulting, and learning programs.\nCollaborate with teams around the world and gain international experience through our Global Talent Exchange Program.\nEngage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.\nWork alongside people who take initiative, speak openly, and challenge themselves to grow.\nImprove your language skills through co-financed courses and internal speaking clubs.\nFinal benefits may vary depending on the location.","description_format":"text","description_chars":3385,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Sports activities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Courier Services","Ride Hailing","Local Services Marketplaces"],"lifecycle":[{"event":"open","at":"2026-10-16T08:44:56Z"}],"visa":[],"liveness":{"score":88,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.876,"p_room":1,"age_days":5,"expected_fill_days":19,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/indrive-senior-driver-operations-specialist","json_url":"https://alion.io/job/indrive-senior-driver-operations-specialist.json","meta":{"generated_at":"2026-10-21T07:27:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10589,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":235},"rest":"https://alion.io/mcp/rest/get_company?id=235"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Findrive-senior-driver-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Findrive-senior-driver-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Findrive-senior-driver-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/indrive-senior-driver-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Findrive-senior-driver-operations-specialist"}]}