{"id":2596832,"url":"https://alion.io/job/indus-technology-carrier-readiness-call-coordinator","title":"Carrier Readiness Call Coordinator","company":{"id":4378022,"name":"INDUS Technology","domain":"industechnology.com","url":"https://alion.io/company/indus-technology","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Norfolk, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":94000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1549},"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-15T07:26:20Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-18T03:08:25Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"The Team and the Role\nINDUS is a 100% employee-owned, customer-focused government services provider with expertise in Engineering, Information Technology, Cybersecurity, Program/Financial Management, Logistics, and Data Analytics. At INDUS, we believe in the value of the INDUS team. Together we deliver exceptional customer service, foster a growth and support-centered work environment, and focus on how we can give back to the communities that we serve. Empowering our employees starts on day one and creates an environment full of innovation and promise. By offering mentorship and robust Training and Development opportunities, INDUS continues its pursuit to be the Employer of Choice.\nReporting to the Program Manager the Carrier Readiness Call (CRC) Coordinato r will support the CVN ROC by coordinating meeting logistics, maintenance data reporting, and administrative oversight for the ROC Manager and subject matter experts, supporting CNAL Code N47.\nThis is a contingent position expected to be located in Norfolk, VA. The pay range for the position will be provided at the time the position is no longer contingent.\nWhat You'll Do\nServe as the CRC Coordinator for the ROC Manager and SMEs/Specialists, collaborating with CNAP/CNAL and external stakeholders (NAVSEA, PMS 312, NSWC, NNSY, CVNs) to investigate and analyze maintenance and operational data.\nProvide administrative review and tracking of ROC policies and requirements to ensure compliance with OPNAV instructions.\nMaintain CRC calendars and schedules using Outlook, and manage Microsoft Teams accounts for stakeholder collaboration.\nCreate Excel-based reports using pivot tables and translate information into dashboard summaries; assist/coordinate ICAV events.\nOversee the creation, quality, processing, and transmission of maintenance data, and summarize weekly events into executive summaries and monthly reports.\nProvide feedback to maintain process performance and data quality, and develop recommendations for CVN process and policy improvement.\nBid and proposal support if requested.\nOther duties as assigned.\nWhat We're Looking For\nRequired Qualifications:\nAn active secret clearance is required to be considered for this position.\nHS Diploma required.\nFive (5) years' experience collecting, reviewing, and analyzing maintenance/logistics data (CSMPs, CASREPs, INSURV, OaRS, MFOM, DRRS-N, NDE).\nFive (5) years' experience with Navy maintenance databases (e.g., OMMS-NG, VSB, MFOM, OaRS, NDE, CDMD-OA) and analytical/data retrieval software tools.\nFive (5) years' experience assisting or coordinating ICAV events.\nFluent in Naval Aircraft Carrier references and standards per Naval Instructions.\nMust possess basic computer literacy and data entry skills. \nDemonstrated proficiency in Microsoft Office applications (to include MS Word, Excel, PowerPoint, Pivot Tables etc.).\nStrong attention to detail and organizational skills.\nExcellent verbal and written communication skills. \nDemonstrated problem-solving skills. \nMust possess strong time management skills. \nMust be able to work in a fast-paced, changing, and challenging environment.\nTravel Required ~10% travel required.\nMust be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.\nDesired Qualifications:\nExperience with coordinator operations and call/case routing across multiple communication channels (web, chat, email, SMS, mobile, fax, phone, mail).\nStrong organizational skills with the ability to manage competing administrative priorities across multiple stakeholders.Comfortable presenting executive summaries and status reports to ROC leadership.\nPhysical Requirements:\nMust be able to remain seated in a stationary position 50% of the time. Must also be able to alternate between sitting, standing, and walking.\nThe work requires some physical exertion, such as long periods of standing, or recurring and considerable walking, stooping, bending, crouching, and climbing such as performing regular shop activities, inspections, or to observe and study operations in an industrial or comparable work area, or on-board ships, submarines, and/or in weapon facilities. \nINDUS is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.\n#CJ","description_format":"text","description_chars":4660,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Data & Analytics","Information Technology"],"lifecycle":[{"event":"open","at":"2026-10-15T07:26:20Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":1,"expected_fill_days":26,"reasons":["conf:1","urgency","velocity","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/indus-technology-carrier-readiness-call-coordinator","json_url":"https://alion.io/job/indus-technology-carrier-readiness-call-coordinator.json","meta":{"generated_at":"2026-10-18T03:41:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5768,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4378022},"rest":"https://alion.io/mcp/rest/get_company?id=4378022"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Findus-technology-carrier-readiness-call-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Findus-technology-carrier-readiness-call-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Findus-technology-carrier-readiness-call-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/indus-technology-carrier-readiness-call-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Findus-technology-carrier-readiness-call-coordinator"}]}