{"id":3226919,"url":"https://alion.io/job/industrial-ia-operations-manager","title":"Operations Manager","company":{"id":2683592,"name":"Industrial Ia","domain":"industrial-ia.com","url":"https://alion.io/company/industrial-ia","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"C","score":68,"open_postings":15,"ghost_share":0.533,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Irvine, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":73000,"max_usd":137000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4830},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-22T00:11:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-05T03:26:57Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":14},"description":"Summary\nThe Regional Operations Manager - West is responsible for day-to-day operational excellence and continuous improvement across the unified West region, ensuring safety, quality, customer service, and financial performance metrics are met. The role will work with the sales team, General Manager, schedulers, and others to establish and run effective operating rhythms. Additional duties include but are not limited to people leadership, P&L ownership, and short- and long-range planning to build a scalable operating model, promote revenue growth, and expand margins.\nPrimary Job Responsibilities\nWork with the Safety Manager to ensure safe work practices and compliance with applicable laws, regulations, and company policies and procedures. Own West-region safety performance and foster a positive safety culture.\nFoster a positive culture focused on eliminating rework and quality defects. Analyze workflows, identify root causes, and lead continuous improvement.\nOversee and direct daily operations for the unified West region, including financial performance, operational personnel, workforce deployment, commercial activities, proposal support, project execution, and customer relationship management.\nLead safe, on-time, and on-budget project execution while driving proactive work management. Establish operating rhythms and metrics for backlog, technician utilization, schedule effectiveness, invoice cycle time and quality, productivity, rework, and cost of quality.\nSupport the General Manager in annual budgeting, forecasting, P&L review, variance analysis, corrective action planning, and long-range strategic planning.\nBuild and lead an effective regional team. Set clear expectations, coach and develop employees, address performance issues and difficult conversations, and strengthen leadership depth.\nLead schedulers and regional operating leaders to improve resource allocation and service responsiveness.\nLead customer issue resolution and service recovery and identify opportunities to expand customer relationships and regional revenue.\nEvaluate regional facility, equipment, and technician-support needs and recommend solutions that balance customer coverage, employee support, compliance, and cost.\nDesign processes and roles that can scale as the West region grows and adapt to future changes in regional structure, scheduler capacity, and operating technology.\nRequired Qualifications\nHigh school diploma, GED, or equivalent plus at least five years of relevant industry or field-service experience. Prior leadership experience is required. An associate or bachelor’s degree in a related field is preferred.\nDemonstrated ability to lead hands-on operations and people while managing business and financial performance, including P&L review, forecasting, variance analysis, and corrective action planning.\nStrong judgment, critical thinking, and problem-solving skills, with the ability to identify root causes, evaluate alternatives, and make sound decisions in a fast-moving field-service environment.\nAble to lead others, build trust, hold employees accountable, and communicate effectively across technicians, schedulers, customers, peers, and senior leaders.\nExtensive knowledge of business and management principles involving staffing, resource allocation, leadership, performance management, project coordination, coaching, process improvement, quality management, and decision making.\nAble to manage time effectively, prioritize competing demands, and work under pressure to meet multiple deadlines.\nProfessional attitude demonstrating sound judgment and outstanding character in the workplace.\nAdvanced written and oral communication skills and the ability to build effective working relationships with customers, employees, and peers.\nProficiency with Microsoft Office programs and web-based business systems.","description_format":"text","description_chars":3850,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hardware","Science & Engineering","Oil & Gas","Testing, Inspection & Certification"],"lifecycle":[{"event":"open","at":"2026-10-25T06:08:21Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":0.9,"age_days":13,"expected_fill_days":35,"reasons":["conf:0","stale_co","win:mid"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/industrial-ia-operations-manager","json_url":"https://alion.io/job/industrial-ia-operations-manager.json","meta":{"generated_at":"2026-11-05T05:16:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6333,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2683592},"rest":"https://alion.io/mcp/rest/get_company?id=2683592"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Findustrial-ia-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Findustrial-ia-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Findustrial-ia-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/industrial-ia-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Findustrial-ia-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3226919}},{"tool":"search_jobs","arguments":{"company":"industrial-ia.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3226919},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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