{"id":2480771,"url":"https://alion.io/job/indwell-human-resources-specialist","title":"Human Resources Specialist","company":{"id":3854053,"name":"indwell","domain":"indwell.co","url":"https://alion.io/company/indwell-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"HR","role_family":"HR","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":57630,"max":68340,"currency":"CAD","period":"year","gross":null,"usd_annual":48075},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T04:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-15T14:12:33Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Human Resources Specialist – Full Time- Internal\nIndwell Housing Services\nThe People and Culture Team\nLondon, Ontario\nCompensation: $57,630-$68,340\nClosing Date for Applications: October 27, 2026\n\nPosition: The HR Specialist provides responsive and practical HR support to employees, managers and leaders across the organization, with a primary focus on employee relations and workplace health and safety. The role supports a positive, respectful and safe workplace by providing guidance on employee relations matters, supporting workplace investigations and performance management, coordinating health and safety activities, and assisting with recruitment as required. Working closely with the Director, People & Culture and organizational leaders, the HR Specialist helps ensure HR practices are consistent, fair, legally compliant and aligned with Indwell's mission, values and commitment to a healthy and inclusive workplace. \n\nWhat matters to you? You care about supporting a mission that addresses poverty, housing instability, and community wellbeing. You want to work in an environment where your curiosity, collaborative spirit and commitment to excellence are both expected and celebrated. You thrive in a workplace that is grounded in the values of DIGNITY, LOVE, and HOPE. You seek a team that embraces diversity, equity, and inclusion—where you are respected, supported, and seen as a leader in your domain. \n\nAbout Indwell: For over 50 years, founded in 1974, our Christian charity continues to thrive and grow exponentially as we serve people impacted by poverty and homelessness through our vision of HOPE and HOMES for All. We are the fastest growing developer in Ontario creating affordable, high-quality, efficient housing communities with supportive programs to over 1,450 tenants. Learn more at: www.indwell.ca. \n\nHours of Work: 40 hours per week, Monday to Friday primarily based out of the London Resource Centre at 740 Dundas Street East, London, Ontario. \n\nWHAT YOU WILL BE DOING: \n\nEmployee Relations\nServe as a first point of contact for employees and managers regarding day-to-day employee relations matters\nProvide guidance to managers on performance concerns, attendance, conduct, workplace conflict and other employee relations issues\nSupport managers in having difficult conversations and addressing concerns promptly and appropriately\nAssist with progressive discipline processes, including documentation, meetings and follow-up\nSupport the development and implementation of Performance Improvement Plans (PIPs)\nMaintain accurate, timely and confidential employee relations documentation\nIdentify recurring employee relations concerns and bring trends and recommendations to the Director, People & Culture\nEscalate complex, sensitive or high-risk matters appropriately\n\nWorkplace Investigations\nSupport and/or conduct workplace investigations relating to complaints, misconduct, harassment, bullying, interpersonal conflict and other workplace concerns\nDevelop investigation plans and interview questions\nConduct employee and witness account statements as appropriate\nDocument information gathered during investigations and prepare investigation summaries\nMaintain confidentiality and ensure investigations are conducted in a fair, respectful and timely manner\nProvide recommendations and follow-up support to managers and the Director, People & Culture\nAttendance and Accommodations\nAssist with workplace accommodation processes, including gathering appropriate documentation and coordinating follow-up\nWorking with DMI to ensure RTW\nSupport managers in implementing workplace restrictions and accommodation plans\n\nHealth & Safety\nSupport the organization's workplace health and safety program and promote a culture of safety across Indwell\nParticipate in the Health & Safety Steering Committee, including attending meetings and supporting follow-up activities\nPrepare and maintain Minutes of Meeting (MOM) and track action items arising from Health & Safety Steering Committee meetings\nSupport Health & Safety Representatives in completing monthly building safety inspections\nSupport communication of health and safety information, initiatives and requirements to employees and leaders\nWork collaboratively with managers, Health & Safety Representatives and other stakeholders to promote a safe workplace\n\nHR Support\nProvide recruitment support to managers and the People & Culture team as required\nProvide recruitment support during periods of increased hiring activity or organizational need\nPrepare reports and summaries as required\nMaintain organized documentation to support consistency, compliance and effective follow-up\nBuild trusted relationships with employees and leaders across the organization\nProvide practical and timely HR support while maintaining appropriate boundaries and confidentiality.\nCoach managers on effective people-management practices\nHelp managers understand when and how to involve People & Culture\nPromote respectful workplace practices and contribute to a culture where employees feel heard, valued and treated with dignity\n\nWHAT YOU WILL BRING:\nA commitment to upholding and modeling Indwell’s mission, values, Statement of Faith and other operating standards and policies, reflecting them in all interactions and decisions \nPost-secondary education in Human Resources, Business Administration, Industrial Relations or a related field\nCHRP designation or working toward CHRP would be considered an asset\n3 years of progressive Supervisory/ HR experience, preferably with experience in employee relations\nExperience supporting workplace investigations, performance management and employee relations matters\nExperience or knowledge of workplace health and safety practices\nExperience working with managers and employees in a consultative HR capacity\nRecruitment experience is an asset\nExperience working in a multi-site or service-oriented environment is an asset\nKnowledge of Ontario employment and occupational health and safety legislation\nExperience with HRIS systems; Dayforce experience would be an asset\n\nCore Competencies\nSound judgment and discretion\nStrong interpersonal and relationship-building skills\nConflict resolution and problem-solving\nInvestigation and fact-finding\nStrong written and verbal communication\nManager coaching and consultation\nOrganization and attention to detail\nAbility to manage confidential and sensitive information\nAbility to balance empathy with appropriate HR boundaries\nAbility to work independently while knowing when to escalate\nCommitment to health, safety, dignity, inclusion and belonging\n\nWe want you to thrive: \nVacation: 3 weeks (15 days) paid with 8 HEAL days (sick and personal appointments) per year \nExtended Benefits: Health (100% medication coverage- some exceptions may apply), dental and vision care. Life Insurance and long-term disability \nEmployee Assistance Program: primary care and professional consulting services \nGroup RRSP: Indwells contributes 5% of salary \nNew Staff Orientation Days \nProfessional and Personal Development: We provide an Annual Spring Leadership Conference to grow professionally and a Fall Spiritual Nature Retreat to rest and recharge with co-workers. Trainings on topics related to the StrengthsFinder assessment, Indigenous Cultural Safety, 2SLGBTQIA+ Awareness, Non-Violent Crisis Intervention, First Aid, Naloxone Administration and Suicide Prevention. Plus, many more robust internal trainings that walk staff through the ins and outs of supporting those with complex needs. \nSocial Events: Indwell’s Hope and Homes annual signature events to celebrate the important work we do + team gatherings \n\nWe’re seeking to create a diverse work culture with qualified individuals who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives. Our employment, supports and services are open to people from every creed, race, ethnicity, sex, ability, sexual orientation, and gender identity. And we especially invite applications from Black, Indigenous peoples, members of racialized communities and intersectionalities. Indwell’s leadership are motivated by the example of Jesus Christ as reflected in Indwell’s statement of faith. \n\nJOIN OUR TEAM, we invite you… \n\nTo APPLY: Please forward your cover letter and resume to our website: www.indwell.ca/careers, highlighting your alignment with Indwell’s mission and Statement of Faith: www.indwell.ca/statement-of-faith We thank all for your interest; however, only those applicants that are being considered will be notified. \n\nIndwell uses AI-assisted tools in the hiring process with human oversight where final employment decisions are made by people. We are committed to using these technologies in a manner that is fair and transparent. \n\nPersonal information submitted will be used only for employment opportunities within Indwell in accordance with the Freedom of Information and Privacy Act. \n\nAccommodation will be provided to applicants who make their needs known in advance for the duration of the hiring process as required under Indwell’s Employment policy.","description_format":"text","description_chars":9129,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Psychotherapy & Counseling"],"lifecycle":[{"event":"open","at":"2026-10-13T22:38:37Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":29,"reasons":["conf:3","win:early"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":48075,"is_top_pay":false},"html_url":"https://alion.io/job/indwell-human-resources-specialist","json_url":"https://alion.io/job/indwell-human-resources-specialist.json","meta":{"generated_at":"2026-10-15T17:36:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26682,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3854053},"rest":"https://alion.io/mcp/rest/get_company?id=3854053"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Findwell-human-resources-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Findwell-human-resources-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Findwell-human-resources-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/indwell-human-resources-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Findwell-human-resources-specialist"}]}