{"id":4180249,"url":"https://alion.io/job/indwell-psychosocial-support-worker-2","title":"Psychosocial Support Worker","company":{"id":3854053,"name":"indwell","domain":"indwell.co","url":"https://alion.io/company/indwell-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Public Policy","role_family":"Public Policy","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":47736,"max":56814,"currency":"CAD","period":"year","gross":null,"usd_annual":39895},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T05:00:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T00:25:45Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Psychosocial Support Worker – Full Time\nLondon, ON – Woodfield Gate\nSalary: $47,736-$56,814\nClosing Date for Applications: November 19, 2026\n\nPosition Description: As a key member of the collaborative interdisciplinary team, as the Psychosocial Support Worker, you will come alongside tenants who have experience with mental health and/or substance use to optimize housing stability. Offering support services that help individuals to flourish within their community. Using a service plan, you will assist tenants to learn skill sets needed for independent living within community. Engage in a collaborative assessment process of tenant’s progress, helping them achieve their social inclusion and community development goals, focusing on purpose-filled planning and intervene in crisis situations. As part of an interdisciplinary team, you will also enhance community engagement, tenant-led initiatives, and develop a safe environment for our tenants to thrive. This position will require a high level of resilience and willingness to work in close proximity to challenging situations. \n\nWhat matters to you? Being in a work culture that operates out of their core values of DIGNITY, LOVE and HOPE- embracing diversity, promoting equality and inclusion. A place that sees you as a LEADER contributing your individuality to champion the vision of creating communities that TRANSFORM lives. \n\nAbout Indwell: Founded in 1974, our Christian charity continues to thrive and grow exponentially as we serve people impacted by poverty and homelessness through our vision of HOPE and HOMES for All. We are the fastest growing developer in Ontario creating affordable high-quality efficient housing communities coupled with supportive programs to over 1,450 tenants to meet their needs of health, wellness, and belonging. To learn more, go to: indwell.ca/our-model \n\nHours of Work: Full time- 40 hours per week. The program operates 7 days a week. This position includes working evening and weekend hours, including some public holidays. Participation in the on-call schedule rotation is required which consists of carrying a work cell phone 24/7 for that one week, responding to urgent needs. At times, this position will also require flexibility to meet program needs. \n\nWHAT YOU WILL BE DOING: \n\nThe Psychosocial Support Worker contributes to the holistic health and wellbeing of both the individual and the broader community through our interconnected foundations.\n\nBuilding a Strong Sense of Self\nSupport tenants in discovering and strengthening their identity, confidence, skills and ability to make meaningful choices in their lives.\nDevelop trusting, respectful and consistent relationships with tenants\nWork collaboratively with tenants to identify their strengths, needs, interests, personal goals and barriers.\nParticipate in individualized case management and service planning that reflects tenant priorities and aspirations\nSupport tenants in developing practical life skills that contribute to housing stability, wellbeing and independence\nRecognize opportunities for skill development through everyday interactions and experiences.\nCreate opportunities for tenants to explore their identity, culture, values, spirituality and what matters most to them\nEncourage informed decision-making, personal choice and self-determination.\nSupport tenants through life transitions, recognizing the impact of trauma, loss and changing circumstances\nRecognize and celebrate individual achievements, strengths and progress\n\nFinding Purpose\nApply Asset-Based Community Development principles to discover tenants' strengths, gifts, skills, passions and experiences, and create opportunities for these assets to be shared, developed and connected with others.\nBuild relationships that allow for meaningful conversations about personal interests, passions, experiences and aspirations\nSupport tenants in identifying activities, routines and roles that contribute to a sense of purpose.\nUse asset-based approaches to recognize the knowledge, skills, talents and experiences tenants bring.\nExplore opportunities for learning, volunteering, employment, creativity, recreation, spirituality and other meaningful pursuits\nIdentify and reduce barriers that may prevent tenants from pursuing their interests and goals.\nConnect tenants with community resources, organizations and opportunities that align with their aspirations\nSupport tenants in taking meaningful steps toward their goals at a pace that works for them.\nEncourage opportunities for tenants to share their skills, contribute to their community and experience a sense of accomplishment\nEnsure that purpose and meaningful participation are reflected in individualized service planning\n\nBelonging with Community\nStrengthen opportunities for tenants to develop relationships, experience belonging and participate in community life both within Indwell and beyond\nFoster an environment where tenants feel welcomed, respected, valued and included.\nDevelop meaningful relationships with tenants to understand their experiences of connection, isolation and belonging\nIdentify opportunities for tenants to build and strengthen natural support networks.\nEncourage tenant leadership and participation in community initiatives, gatherings and shared experiences\nFacilitate tenant-led programming and activities that reflect community interests, strengths and priorities.\nSupport tenants in developing the skills and confidence needed to navigate relationships and communal living\nConnect tenants with neighbourhood resources, community groups, cultural organizations and other opportunities for social participation\nRecognize and reduce barriers to inclusion, particularly for tenants who may experience isolation or disconnection\nSupport opportunities for shared celebrations, traditions, rituals, grief and remembrance\nBuild relationships with community partners to strengthen tenant access to opportunities and resources\nEncourage relationships and connections that can continue beyond direct staff involvement\nIntentionally create space for joy, shared celebrations, traditions and meaningful experiences that strengthen relationships, foster belonging and contribute to a vibrant community\nIdentify and connect the strengths, gifts and resources within the tenant community to foster relationships, shared experiences, mutual support and opportunities for collective contribution\nCreate intentional opportunities for tenants to share their stories, experiences, cultures and traditions in ways that strengthen relationships, deepen understanding and foster belonging\n\nHealth of the Community\nContribute to understanding and strengthening the overall health, culture and connectedness of the tenant community.\nObserve and understand patterns, strengths, challenges and opportunities emerging within the community\nIdentify barriers that may affect community participation, inclusion, relationships and wellbeing\nCreate meaningful opportunities for tenant voice, feedback and involvement in decisions affecting community life\nSupport community meetings, tenant gatherings and other opportunities for shared dialogue and problem-solving\nGather and interpret information from tenant experiences, feedback, participation trends and interdisciplinary team observations\nBring observations and community insights forward to the interdisciplinary team to support shared understanding and coordinated responses\nWork collaboratively with tenants and colleagues to address issues affecting communal living.\nSupport approaches that reduce stigma, foster mutual respect and strengthen a sense of shared responsibility\nContribute to conflict resolution and restorative practices within the scope of training and organizational procedures\nEvaluate community initiatives and consider whether they are creating meaningful opportunities for relationships, participation and contribution\nParticipate in ongoing reflection and learning to ensure community development approaches respond to the changing strengths and needs of the tenant community\nRecognize the power of storytelling in shaping community identity, celebrating shared experiences, preserving community history and strengthening connections between people\n\nInterdisciplinary Collaboration\nWors as an integrated member of the interdisciplinary team, recognizing that supporting tenants and building healthy communities is a shared responsibility.\nContribute a community and belonging lens to case discussions, service planning and program development\nShare observations that help the team understand the social, relational, environmental and community factors influencing tenant wellbeing\nCollaborate with housing support, nursing, addictions and other team members to provide coordinated, person-centred support\nRecognize when tenant needs require the expertise or involvement of other disciplines\nParticipate in team meetings, case conferences and collaborative problem-solving\nSupport collective responsibility for building a welcoming, safe and inclusive community\nMaintain clear professional boundaries while working collaboratively with tenants, colleagues and community partners\n\nWHAT YOU WILL BRING: \nPost Secondary education in related field or equivalent; lived experience \nExperience working within a case management framework with individuals with serious mental illness, substance use, or other special needs \nRecent Police Vulnerable Sector Check (PVSC) with the information therein acceptable by Indwell to meet the operational requirements of the program- at one’s own cost \nCurrent Standard First Aid & CPR Certification from an approved provider that meets Ontario provincial standards or willingness to register for the training within 30 days of employment-reimbursement by Indwell\nA warm, sensitive, and caring approach \nAbility to maintain good interpersonal relationships and have a genuine interest in supporting people living with mental illness \nWork independently, have strong problem-solving skills, be flexible, organized, responsible, and take initiative \nA valid “G” class driver’s license with own vehicle \n\n We want you to thrive: \nVacation: 15 days paid with 8 HEAL days (sick and personal appointments) per year \nExtensive Benefits paid: Extended health (100% medication coverage- some exceptions may apply), dental and vision care. Life Insurance and long-term disability\nEmployee Assistance Program: primary care and professional consulting services\nGroup RRSP: Indwells contributes 5% of salary\nOnboarding Process: We provide an extensive onboarding process that includes virtual training, in person training and shadowing other staff.\nProfessional and Personal Development: We provide an Annual Spring Leadership Conference to grow professionally and a Fall Spiritual Nature Retreat to rest and recharge with co-workers. Trainings on topics related to the StrengthsFinder assessment, Indigenous Cultural Safety, 2SLGBTQIA+ Awareness, Non-Violent Crisis Intervention, First Aid, Naloxone Administration and Suicide Prevention. Plus, many more robust internal trainings that walk staff through the ins and outs of supporting those with complex needs.\nSocial Events: Indwell’s Hope and Homes Banquet yearly to celebrate the important work we do + team gatherings \n\nAs Indwell works to support diverse resident/tenant populations, we are seeking to create a diverse work culture that closely matches the diversity of our communities with qualified individuals who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives. Our supports, services and employment are open to people from every creed, race, ethnicity, sex, ability, sexual orientation, and gender identity. And we especially invite applications from Black, Indigenous peoples, members of racialized communities and intersectionalities. Indwell’s leadership are motivated by the example of Jesus Christ as reflected in Indwell’s statement of faith. \n\nInspired to JOIN O...","description_format":"text","description_chars":12771,"description_truncated":true,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Psychotherapy & Counseling"],"lifecycle":[{"event":"open","at":"2026-11-12T17:18:53Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":8,"expected_fill_days":42,"reasons":["conf:4","win:early"],"computed_at":"2026-11-13T05:13:08Z"},"pay":{"stated_usd_annual":39895,"is_top_pay":false},"html_url":"https://alion.io/job/indwell-psychosocial-support-worker-2","json_url":"https://alion.io/job/indwell-psychosocial-support-worker-2.json","meta":{"generated_at":"2026-11-13T05:13:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11029,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3854053},"rest":"https://alion.io/mcp/rest/get_company?id=3854053"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Findwell-psychosocial-support-worker-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Findwell-psychosocial-support-worker-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Findwell-psychosocial-support-worker-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/indwell-psychosocial-support-worker-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Findwell-psychosocial-support-worker-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4180249}},{"tool":"search_jobs","arguments":{"company":"indwell.co","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4180249},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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