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We are committed to fostering a dynamic and inclusive work environment that values diversity, where creativity and collaboration can thrive. We are present in 19 countries and have more than 28,000 employees worldwide.\nIf you are looking for a dynamic, innovative, and technology-driven company, Inetum is the place for you! Come be part of Inetum!\n We are currently seeking a Support Application Analyst (L2/N2) to join a dynamic team responsible for the operational support of critical Front Office and Middle Office applications.\nKey Responsibilities\nProvide Level 2 support for business-critical applications.\nInvestigate, qualify, and resolve application incidents.\nGather and validate information from end users to support troubleshooting activities.\nReproduce reported issues and document detailed replication steps.\nPerform root cause analysis across application, integration, and data layers.\nCollaborate with Development and Level 3 Support teams to ensure timely issue resolution.\nMaintain clear communication with business users and stakeholders throughout the incident lifecycle.\n Proven experience in Application Support (L2/N2) or Production Support.\nStrong troubleshooting and incident management skills.\n SQL (Oracle, SQL Server, PostgreSQL) for data investigation and validation.\nExperience 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