{"id":4272760,"url":"https://alion.io/job/inetum-cloud-specialist-application-production-support","title":"Cloud Specialist - Application Production Support","company":{"id":3561,"name":"Inetum","domain":"inetum.com","url":"https://alion.io/company/inetum","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":491,"ghost_share":0,"stale_share":0.782,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-11-12T10:38:37Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lisbon, Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Docker","optional":false},{"name":"Dynatrace","optional":false},{"name":"GCP","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Python","optional":false},{"name":"Red Hat","optional":false},{"name":"SQL","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2026-11-13T14:56:45Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T00:24:09Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Inetum is a global leader in IT services, dedicated to delivering innovative solutions to our clients. We are committed to fostering a dynamic, inclusive, and diverse work environment where creativity and collaboration thrive. Present in 19 countries, we are a team of more than 28,000 professionals worldwide.\n We are looking for a Cloud Specialist to join an Application Production Support team supporting critical data platform applications and services. The role combines production support, incident management, infrastructure automation and cloud operations within a highly available environment.\nYou will contribute to service stability, continuous improvement initiatives, operational automation and platform reliability while participating in shift and on-call rotations.\nMain Responsibilities:\nProvide application production support and operational maintenance.\nManage incidents, service requests and production issues in line with service objectives.\nMonitor applications and infrastructure to ensure service availability and performance.\nAnalyse system, middleware and application logs to identify and resolve issues.\nSupport disaster recovery and operational resilience activities.\nCreate and maintain support documentation and knowledge articles.\nBuild and maintain Ansible playbooks and Terraform scripts.\nSupport application releases and operational changes.\nCollaborate with development and operations teams to improve service quality.\nContribute to knowledge sharing and support enablement activities.\nWhat You'll Bring:\nMaster's Degree in Computer Science or Computer Engineering.\n5+ years of experience in IT Operations or Software Engineering.\nAt least 2 years of hands-on experience with cloud platforms such as IBM Cloud, AWS, Azure or Google Cloud.\nAt least 2 years of experience using Ansible and Docker.\nStrong Linux administration, CLI and shell scripting knowledge.\nExperience with Kubernetes and infrastructure automation.\nKnowledge of SQL and production support practices.\nExperience working with incident and operational support processes.\nProfessional English proficiency.\nAdditional Valued Experience:\nPython scripting.\nDynatrace experience.\nTerraform experience and certification.\nRed Hat and Kubernetes certifications.\nExperience in banking 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