{"id":55877,"url":"https://alion.io/job/inetum-it-support-engineer-with-german","title":"IT Support Engineer with German","company":{"id":3561,"name":"Inetum","domain":"inetum.com","url":"https://alion.io/company/inetum","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":81,"open_postings":537,"ghost_share":0,"stale_share":0.758,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Warsaw, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":47000,"period":"year","method":"role_country_seniority_unknown","sample_n":86},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C#","optional":false},{"name":"Java","optional":false},{"name":"ServiceNow","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-08-13T10:59:28Z","employer_posted_date":"2026-08-13","last_verified_at":"2026-10-28T16:53:18Z","board_verified":true,"closed_at":null,"days_open":76,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":75},"description":"Inetum Polska is part of the global Inetum Group and plays a key role in driving the digital transformation of businesses and public institutions. Operating in cities such as Warsaw, Poznan, Katowice, Lublin, Rzeszow, Lodz the company offers a wide range of IT services. Inetum Polska actively supports employee development by fully funding training, certifications, and participation in technology conferences. Additionally, the company is involved in local social initiatives, such as charitable projects and promoting an active lifestyle. It prides itself on fostering a diverse and inclusive work environment, ensuring equal opportunities for all.\nGlobally, Inetum operates in 19 countries and employs over 28,000 professionals. The company focuses on four key areas:\n Consulting (Inetum Consulting): Strategic advisory services that help organizations define and implement innovative solutions.\n Infrastructure and Application Management (Inetum Technologies): Designing and managing IT systems tailored to clients’ individual needs.\n Software Implementation (Inetum Solutions): Deploying partner solutions from industry leaders like Microsoft, SAP, Salesforce, and ServiceNow.\n Custom Software Development (Inetum Software): Creating unique software solutions to meet specific client needs.\nWith strategic partnerships with major technology giants, including Microsoft, SAP, Salesforce, and ServiceNow, Inetum delivers advanced technological solutions tailored to customer requirements. In 2023, Inetum reported revenues of €2.5 billion, underscoring its strong position in the digital services market.\nInetum distinguishes itself by offering a comprehensive range of benefits that meet the diverse needs of employees, providing flexibility, support and commitment. Here's what makes working at Inetum unique:\nAttractive financial benefits:\nA cafeteria system that allows employees to personalize benefits by choosing from a variety of options.\nGenerous referral bonuses, offering up to PLN6,000 for referring specialists.\nAdditional revenue sharing opportunities for initiating partnerships with new clients.\nProfessional development and team support:\nOngoing guidance from a dedicated Team Manager for each employee.\nTailored technical mentoring from an assigned technical leader, depending on individual expertise and project needs.\nCommunity and Well-Being:\nDedicated team-building budget for online and on-site team events.\nOpportunities to participate in charitable initiatives and local sports programs.\nA supportive and inclusive work culture with an emphasis on diversity and mutual respect.\n We are looking for an IT Support Engineer to join an international team supporting custom business applications used by enterprise clients. This is an excellent opportunity for someone with strong SQL skills, basic programming knowledge, and an interest in application support and troubleshooting.\nYour Responsibilities\nProvide 2nd line application support for proprietary business applications\nInvestigate and analyze reported incidents and application issues\nReproduce bugs by reviewing source code and database records\nTroubleshoot issues within C# applications and SQL databases\nDocument findings and resolutions in the ticketing system\nEscalate complex issues to the 3rd line support team when necessary\nWork with existing application documentation and knowledge bases\nCollaborate with international teams to ensure timely issue resolution\n Must-Have Requirements\nStrong SQL knowledge and ability to write and analyze queries\nBasic knowledge of C# and the ability to read and understand codeCandidates with experience in another OOP language such as Java are also welcome\n\nExperience in application support or willingness to develop in this area\nStrong analytical and problem-solving skills\nGood communication skills and customer-oriented mindset\nEnglish, Polish and German language proficiency at minimum B2 level\n We hereby inform you that Inetum Polska sp. z o.o. has implemented an internal reporting (whistleblowing) procedure. The content of the procedure and the possibility to submit an internal report are available at:\nhttps://inetum.whispli.com/speakup?locale=pl","description_format":"text","description_chars":4186,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false},{"language":"Polish","level":"Upper-Intermediate (B2)","optional":false},{"language":"German","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Cafeteria","Professional development"],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Managed IT Services (MSP)","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-08-13T10:59:28Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.301,"p_room":0.28,"age_days":75,"expected_fill_days":36,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/inetum-it-support-engineer-with-german","json_url":"https://alion.io/job/inetum-it-support-engineer-with-german.json","meta":{"generated_at":"2026-10-28T20:46:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28753,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3561},"rest":"https://alion.io/mcp/rest/get_company?id=3561"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finetum-it-support-engineer-with-german"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finetum-it-support-engineer-with-german"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finetum-it-support-engineer-with-german"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/inetum-it-support-engineer-with-german\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finetum-it-support-engineer-with-german"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":55877}},{"tool":"search_jobs","arguments":{"company":"inetum.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":55877},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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