Regular IT Support Engineer / 1

Inetum Polska is part of the global Inetum Group and plays a key role in driving the digital transformation of businesses and public institutions. Operating in cities such as Warsaw, Poznan, Katowice, Lublin, Rzeszow, Lodz the company offers a wide range of IT services. Inetum Polska actively supports employee development by fully funding training, certifications, and participation in technology conferences. Additionally, the company is involved in local social initiatives, such as charitable projects and promoting an active lifestyle. It prides itself on fostering a diverse and inclusive work environment, ensuring equal opportunities for all.

Globally, Inetum operates in 19 countries and employs over 28,000 professionals. The company focuses on four key areas:

• Consulting (Inetum Consulting): Strategic advisory services that help organizations define and implement innovative solutions.
• Infrastructure and Application Management (Inetum Technologies): Designing and managing IT systems tailored to clients’ individual needs.
• Software Implementation (Inetum Solutions): Deploying partner solutions from industry leaders like Microsoft, SAP, Salesforce, and ServiceNow.
• Custom Software Development (Inetum Software): Creating unique software solutions to meet specific client needs.

With strategic partnerships with major technology giants, including Microsoft, SAP, Salesforce, and ServiceNow, Inetum delivers advanced technological solutions tailored to customer requirements. In 2023, Inetum reported revenues of €2.5 billion, underscoring its strong position in the digital services market.

Inetum distinguishes itself by offering a comprehensive range of benefits that meet the diverse needs of employees, providing flexibility, support and commitment. Here's what makes working at Inetum unique:

Flexible and hybrid work:

• Flexible working hours.
• Hybrid work model, allowing employees to divide their time between home and modern offices in key Polish cities.

Attractive financial benefits:

• A cafeteria system that allows employees to personalize benefits by choosing from a variety of options.
• Generous referral bonuses, offering up to PLN6,000 for referring specialists.
• Additional revenue sharing opportunities for initiating partnerships with new clients.

Professional development and team support:

• Ongoing guidance from a dedicated Team Manager for each employee.
• Tailored technical mentoring from an assigned technical leader, depending on individual expertise and project needs.

Community and Well-Being:

• Dedicated team-building budget for online and on-site team events.
• Opportunities to participate in charitable initiatives and local sports programs.
• A supportive and inclusive work culture with an emphasis on diversity and mutual respect.

We are seeking a Regular IT Support Engineer to join our IT team. The candidate will be responsible for the planning, design, installation, and continuous evolution of our Linux server landscape based on Ubuntu. This role requires a proactive individual with a strong background in Linux system administration, storage solutions, and IT security.

Main Tasks:

• Linux Server Management: Plan, design, install, and continuously evolve our Linux server landscape based on Ubuntu.
• High-Availability Environments: Administer, maintain, and operate high-availability Linux environments to ensure optimal performance and reliability.
• Storage Solutions: Support, operate, and further develop storage solutions, specifically Ceph.
• Performance Management: Execute performance, capacity, and availability management for Linux servers and storage systems.
• Troubleshooting: Ensure stable operations via a trouble ticket system, providing 2nd and 3rd level support.
• Automation: Analyze, adapt, and create automation processes and automated system configurations using scripting tools such as Bash or Ansible.
• IT Security: Support IT security initiatives by hardening Linux servers, securing services, and implementing internal security policies and best practices.

Must-Have Requirements:

• Completed IT vocational training, university degree, or equivalent qualification with relevant practical experience.
• Excellent proficiency in Linux system administration (Ubuntu).
• Solid experience in operating storage solutions, ideally Ceph.
• Experience with high-availability environments is a plus.
• Good working knowledge of automation tools (e.g., Bash or Ansible).
• Understanding of IT security, system hardening, and secure operational processes.
• Independent, structured, and solution-oriented working style.
• Team spirit and a willingness to take ownership of operational responsibilities.
• Excellent command of spoken and written English.

Nice-to-Have Requirements:

• Good command of spoken and written German.

This position allows for remote work for candidates based in Poland.

We hereby inform you that Inetum Polska sp. z o.o. has implemented an internal reporting (whistleblowing) procedure. The content of the procedure and the possibility to submit an internal report are available at:

https://inetum.whispli.com/speakup?locale=pl