Senior Business Systems Analyst / IBS

Inetum Polska is part of the global Inetum Group and plays a key role in driving the digital transformation of businesses and public institutions. Operating in cities such as Warsaw, Poznan, Katowice, Lublin, Rzeszow, Lodz the company offers a wide range of IT services. Inetum Polska actively supports employee development by fully funding training, certifications, and participation in technology conferences. Additionally, the company is involved in local social initiatives, such as charitable projects and promoting an active lifestyle. It prides itself on fostering a diverse and inclusive work environment, ensuring equal opportunities for all.

Globally, Inetum operates in 19 countries and employs over 28,000 professionals. The company focuses on four key areas:

• Consulting (Inetum Consulting): Strategic advisory services that help organizations define and implement innovative solutions.
• Infrastructure and Application Management (Inetum Technologies): Designing and managing IT systems tailored to clients’ individual needs.
• Software Implementation (Inetum Solutions): Deploying partner solutions from industry leaders like Microsoft, SAP, Salesforce, and ServiceNow.
• Custom Software Development (Inetum Software): Creating unique software solutions to meet specific client needs.

With strategic partnerships with major technology giants, including Microsoft, SAP, Salesforce, and ServiceNow, Inetum delivers advanced technological solutions tailored to customer requirements. In 2023, Inetum reported revenues of €2.5 billion, underscoring its strong position in the digital services market.

Inetum distinguishes itself by offering a comprehensive range of benefits that meet the diverse needs of employees, providing flexibility, support and commitment. Here's what makes working at Inetum unique:

Flexible and hybrid work:

• Flexible working hours.
• Hybrid work model, allowing employees to divide their time between home and modern offices in key Polish cities.

Attractive financial benefits:

• A cafeteria system that allows employees to personalize benefits by choosing from a variety of options.
• Generous referral bonuses, offering up to PLN6,000 for referring specialists.
• Additional revenue sharing opportunities for initiating partnerships with new clients.

Professional development and team support:

• Ongoing guidance from a dedicated Team Manager for each employee.
• Tailored technical mentoring from an assigned technical leader, depending on individual expertise and project needs.

Community and Well-Being:

• Dedicated team-building budget for online and on-site team events.
• Opportunities to participate in charitable initiatives and local sports programs.
• A supportive and inclusive work culture with an emphasis on diversity and mutual respect.

This is a banking system project focused on the KYC processes, which involve the identification and verification of clients. The project operates at the intersection of business, regulatory compliance, and IT. It involves the development and maintenance of applications that help the bank meet regulatory requirements (AML/KYC), automate decision-making, and manage customer processes in a secure and auditable manner.

Main Tasks:

• Conduct business and system analysis of banking applications.
• Collaborate with developers and testers to enhance application quality.
• Support integration and end-to-end testing.
• Lead and update business-system documentation (process models, use cases, integration specifications).
• Design and verify integrations between banking systems (REST/SOAP, message brokers).
• Work with business stakeholders to define system development directions.
• Operate within a self-organizing team using Agile methodologies (Scrum).

• 5-6+ years of experience as a System Analyst or Business-System Analyst.
• Experience working on banking or financial services projects.
• Strong knowledge of REST API-based integrations.
• Experience analyzing complex backend systems.
• Understanding of microservices architecture and inter-system communication.
• Ability to translate business requirements into system requirements.
• Experience with payment processing, settlements, fees, commissions, or card-related products.
• Excellent communication, presentation, and organizational skills.
• Ability to drive initiatives independently and manage topics end-to-end.
• Availability to work in a hybrid model from Katowice (1 day per week onsite).
• Fluent Polish and English (minimum B2 level).

Nice to Have

• Experience coordinating work across multiple teams and stakeholders.
• Basic understanding of Java applications and cloud solutions from an analytical perspective.
• Experience in transformation or migration projects.