{"id":291002,"url":"https://alion.io/job/inetum-senior-servicenow-technical-consultant","title":"Senior ServiceNow Technical Consultant","company":{"id":3561,"name":"Inetum","domain":"inetum.com","url":"https://alion.io/company/inetum","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":82,"open_postings":550,"ghost_share":0,"stale_share":0.709,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sofia, Bulgaria"],"countries":["BG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":56000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1499},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"ISO 27001","optional":false},{"name":"ITSM","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-04-28T12:05:23Z","employer_posted_date":"2026-04-28","last_verified_at":"2026-10-20T17:09:00Z","board_verified":true,"closed_at":null,"days_open":175,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":174},"description":"Inetum is a European leader in digital services. Every day, the Group's 28,000 consultants and specialists aim to make a digital impact for businesses, public sector bodies and society as a whole: solutions that contribute to performance, innovation and the common good.\nPresent in 19 countries, close to the regions, and with its major software publisher partners, Inetum meets the challenges of digital transformation with proximity and flexibility. Inetum has forged strategic partnerships with 4 of the world's leading software publishers - Salesforce, ServiceNow, Microsoft and SAP - and is pursuing a dedicated acquisition strategy to become one of Europe's top 5 in these technologies, and offer the best expertise to its customers.\n As a Senior Technical Consultant, you will be responsible for the design, configuration, and implementation of ServiceNow IRM/GRC solutions. Your role will include:\nLeading or supporting ServiceNow IRM implementation workstreams across Risk Management, Policy & Compliance Management, Audit Management, Issues Management, Controls, Indicators, and Third-Party Risk Management.\nTranslating customer risk, compliance, audit, and regulatory requirements into ServiceNow solution designs.\nFacilitating technical and functional workshops with business stakeholders, compliance teams, risk owners, internal audit, security teams, and IT stakeholders.\nDesigning scalable data models for entities, risks, controls, policies, authority documents, citations, indicators, issues, evidence, and assessments.\nConfiguring ServiceNow IRM applications, workflows, forms, portals/workspaces, notifications, dashboards, reports, and integrations.\nSupporting regulatory implementation use cases such as DORA compliance, ICT risk management, third-party risk, operational resilience, control testing, audit evidence collection, and regulatory reporting.\nAdvising customers on ServiceNow IRM best practices and helping them avoid unnecessary customization.\nSupporting integrations with other ServiceNow modules such as ITSM, SecOps, CMDB, APM, SAM/HAM, Vendor Management, and Performance Analytics.\nWorking with architects, business consultants, project managers, and developers to deliver high-quality solutions.\nReviewing user stories, solution designs, configurations, and technical deliverables.\nCoaching junior consultants and contributing to internal IRM capability growth.\nWhat we are looking for\nRequired experience\nStrong hands-on experience with ServiceNow platform configuration and implementation.\nProven experience delivering ServiceNow IRM / GRC / Risk & Compliance implementations.\nAbility to act as a trusted technical consultant in customer-facing engagements.\nSolid understanding of GRC concepts such as:Risk lifecycle\nControl frameworks\nPolicy and compliance management\nAudit management\nIssue and remediation management\nEvidence collection\nThird-party/vendor risk\nRegulatory obligation tracking\n\nExperience implementing solutions for compliance or regulatory programs such as DORA, NIS2, ISO 27001, SOX, SOC, GDPR, Operational Resilience, or similar.\nAbility to translate business requirements into ServiceNow configuration, data model decisions, workflows, and technical designs.\nExperience with Flow Designer, Business Rules, Client Scripts, UI Policies, ACLs, notifications, reports, dashboards, and integrations.\nStrong communication skills and the ability to work directly with customer stakeholders.\nAbility to challenge requirements constructively and propose pragmatic, platform-aligned solutions.\nNice to have\nServiceNow Certified Implementation Specialist - Risk and Compliance - CIS-RC.\nExperience with Third-Party Risk Management / Vendor Risk Management.\nExperience with ServiceNow SecOps, CMDB, APM, SAM/HAM, or ITSM in the context of risk and compliance.\nExperience with regulatory resilience topics such as DORA, ICT risk, critical third parties, operational resilience, and business service mapping.\nExperience in banking, insurance, financial services, public sector, telecom, or other regulated industries.\nExperience with Performance Analytics, dashboards, and executive-level risk reporting.\nExperience leading technical workstreams or mentoring other consultants.\n What We Offer\nExcellent remuneration package;\n24 paid vacation days;\nFlexible working arrangements;\nAdditional Health insurance;\nTraining and certifications;\nGreat working environment and team spirit.","description_format":"text","description_chars":4426,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule","Health insurance"],"hiring_locations":[{"name":"Bulgaria","iso":"BG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Managed IT Services (MSP)","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-09-05T14:23:13Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.224,"p_room":0.28,"age_days":174,"expected_fill_days":35,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/inetum-senior-servicenow-technical-consultant","json_url":"https://alion.io/job/inetum-senior-servicenow-technical-consultant.json","meta":{"generated_at":"2026-10-20T17:17:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19811,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3561},"rest":"https://alion.io/mcp/rest/get_company?id=3561"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finetum-senior-servicenow-technical-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finetum-senior-servicenow-technical-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finetum-senior-servicenow-technical-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/inetum-senior-servicenow-technical-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finetum-senior-servicenow-technical-consultant"}]}