{"id":2966913,"url":"https://alion.io/job/inetum-tecnicoa-onsiteworkplace-2","title":"Técnico/a ONSITE/WORKPLACE","company":{"id":3561,"name":"Inetum","domain":"inetum.com","url":"https://alion.io/company/inetum","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":84,"open_postings":553,"ghost_share":0,"stale_share":0.656,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bilbao, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":52000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":28},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":true},{"name":"Outlook","optional":true},{"name":"TCP/IP","optional":true},{"name":"VPN","optional":true},{"name":"Wi-Fi","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-10-20T14:16:42Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T20:43:11Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Inetum es líder europeo en servicios digitales. El equipo de 28.000 consultores y expertos de Inetum se esfuerza cada día por lograr un impacto digital en las empresas, en las entidades del sector público y en la sociedad. Las soluciones de Inetum quieren contribuir al rendimiento y la innovación de sus clientes, así como al interés general.\nPresente en 19 países con una red de centros, Inetum colabora con los principales fabricantes de software para afrontar los retos de la transformación digital con proximidad y flexibilidad.\nImpulsada por su ambición de crecimiento y expansión, Inetum generó una cifra de negocio de 2.500 millones de euros en 2023.\n Buscamos una persona dinámica y resolutiva para incorporarse a nuestro equipo de soporte IT, dando servicio tanto a usuarios finales como apoyando en tareas de operación y monitorización de sistemas, presencialmente en las instalaciones del cliente en Zamudio (Bizkaia).\nEl horario laboral es de Lunes a Viernes en jornada partida en un turno de 8 horas de duración siendo el horario del servicio completo de 7:30 a 18:00 (diferentes turnos dentro de este horario) para un gran cliente con estabilidad.\nSe valorará conocimiento de Inglés para poder mantener conversación técnica.\nSe requiere al menos un año de experiencia en funciones de soporte tecnico a usuarios.\nResponsabilidades:\nProporcionar soporte técnico presencial a usuarios en la resolución de incidencias de hardware y software.\nInstalar, configurar y mantener equipos informáticos, periféricos y dispositivos móviles.\nGestionar incidencias y solicitudes mediante herramientas de ticketing.\nAdministrar tareas básicas de Microsoft 365 y Active Directory.\nRealizar despliegues, sustituciones y actualizaciones de equipos.\nMonitorizar sistemas y servicios, realizando seguimiento de alertas e incidencias.\nEjecutar procedimientos operativos y tareas programadas.\nEscalar incidencias a equipos especializados cuando sea necesario.\nMantener actualizado el inventario de activos informáticos.\n Conocimientos Microinformáticos: Instalación y configuración de PCs, portátiles e impresoras, Maquetación y despliegue de equipos.\nConocimientos de aplicaciones de conexión Remota, Sistemas operativos Windows 10/11, Microsoft 365 (Outlook, Teams, Office), Herramientas de ticketing.\nManejo y conocimiento de Active Directory, Redes básicas (TCP/IP, WiFi, VPN) y Gestión de inventario IT\nSe valorará positivamente acreditar conocimientos de inglés para gestionar documentación técnica en lengua inglesa.\n ¿Qué te ofrece Inetum como organización?\nRetribución salarial acorde con la experiencia aportada.\nPlan de carrera: carrera profesional en función de la experiencia y potencial personal dentro de una compañía en continua evolución y con un sólido crecimiento.\nPlan de formación en competencias tecnológicas.\n¿Te interesaría desarrollar tu carrera dentro de una empresa en continua evolución e innovación tecnológica?\n¡Esta es tu 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