# Technical Support Specialist

From October 2026, Inexchange is embarking on a new journey, building a unified European powerhouse in e-invoicing and automated finance. The regulatory landscape (ViDA, Peppol, and national mandates) is changing faster than ever. Are you service-minded, solution-oriented, and passionate about helping others? We are now looking for a Technical Support Specialist to join our Customer Support team - someone who enjoys customer interaction, problem-solving, and delivering excellent service. This role will be based in Norresundby where we practice a hybrid model of working. Some travel will be required. Your impact and responsibilities in this role As a Technical Support Specialist, you will be one of the first points of contact for customers and users who need assistance. You will handle incoming support requests, help resolve questions and issues, and ensure that every customer receives professional and friendly support throughout their interaction with us. Your responsibilities will include: Handling incoming support requests via phone, email, chat and ticketing systems Troubleshooting technical and user-related issues Analysing and interpreting data and invoice files to identify

- **Id**: 765282
- **Url**: <https://alion.io/job/inexchange-technical-support-specialist>
- **Role**: Support
- **Role family**: Support
- **Employment type**: full_time
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: Aalborg, Denmark
- **Countries**: DK
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-09-08T22:00:00Z
- **Employer posted date**: 2026-09-08
- **Last verified at**: 2026-11-10T00:12:17Z
- **Board verified**: yes
- **Days open**: 62
- **Description format**: text
- **Description chars**: 3549
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Billing & Subscription Management

## Company

- **Id**: 681091
- **Name**: Inexchange
- **Domain**: inexchange.com
- **Url**: <https://alion.io/company/inexchange-2>
- **Size band**: 201-500
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Teamtailor

## Trust

- **Level**: ok
- **Days open**: 62

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Languages

- Language: Danish; Level: All levels; Optional: no
- Language: German; Level: All levels; Optional: no
- Language: English; Level: All levels; Optional: no

## Hiring locations

- **Denmark** — Iso: DK; Kind: country

## Lifecycle

- Event: open; At: 2026-09-11T19:44:27Z

## Liveness

- **Score**: 10
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.369
- **P room**: 0.28
- **Age days**: 61
- **Expected fill days**: 28
- **Reasons**: conf:4, win:tail, crowd:
- **Computed at**: 2026-11-09T06:03:00Z

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Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.