{"id":4261489,"url":"https://alion.io/job/infinite-computer-solutions-hardware-engineer","title":"Hardware Engineer","company":{"id":1886342,"name":"Infinite Computer Solutions","domain":"infinite.com","url":"https://alion.io/company/infinite-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"BrassRing","truth_index":{"grade":"B","score":75,"open_postings":36,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Hardware","role_family":"Hardware","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-11-13T15:37:53Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T15:37:53Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Hardware Asset Management Engineer - Level 2 (Onsite)\nRole Level Experience L2 Onsite HAM Engineer 5-7 years Role Summary\nThe L2 Onsite Hardware Asset Management Engineer performs physical asset discovery, tagging, inventory validation and lifecycle evidence capture across client facilities. The role is field-facing and data-disciplined: it verifies what physically exists, where it is located, how it is labeled and whether the evidence aligns with the approved hardware asset standards. This is not a remote CMDB development or ServiceNow engineering position.\nKey Responsibilities\nConduct onsite physical inventories of in-scope endpoint assets at Charleston and assigned South Carolina hub, hospital, clinic, depot and Tier 2/3 locations. \nLocate and verify desktops, laptops, Apple devices, monitors, docks, approved peripherals, loaners, stock-room assets and other endpoint classes included in the HAM project. \nCapture required asset attributes using approved forms or scanning tools, including asset tag, serial number, manufacturer, model, asset description, assigned user or department, building, building description, location code, floor, room or support location, cost center and lifecycle state. \nApply or replace approved physical asset tags within the project population using the defined tag format, placement and chain-of-custody procedure. \nValidate receiving, tagging, assignment, transfer, IMAC, refresh, storage, loan, return and disposal evidence through physical checks and supporting records. \nCompare onsite findings with authorized asset lists and discovery extracts supplied by the HAM program; document matches, missing assets, duplicates, untagged devices, location errors and ownership exceptions. \nCreate auditable discrepancy records with device evidence, location details and recommended disposition; route records to the HAM Lead and the authorized data-remediation team. \nSupport the representative-hub pilot, including inventory sweeps, sampling, workflow execution, exception logging, lessons learned and rollout readiness checks. \nPerform controlled stock-room and staging-area counts, validate custody and status of spares and loaners, and identify unrecorded movements or insecure storage conditions. \nCoordinate site access, escorts, department schedules and clinical-area entry with Field Engineering and client contacts to minimize disruption to patient care. \nFollow approved privacy, infection-control, safety, security and data-handling requirements while collecting asset information in clinical environments. \nMaintain daily productivity and quality logs covering assets attempted, assets verified, exceptions, inaccessible areas, retagging activity and follow-up requirements. \nAssist with user acceptance testing of practical onsite workflows by executing receiving, tagging, assignment, transfer, loan and disposal scenarios and documenting results. \nSupport training and hand back by demonstrating physical inventory, tagging, evidence-capture and exception-management procedures to Field Engineering personnel. \nRequired Skills and Qualifications5-7 years of hardware asset management, IT inventory, depot, field services, desktop lifecycle or enterprise logistics experience. \nDemonstrated experience conducting physical IT asset inventories across multiple buildings or facilities and reconciling physical findings to system records. \nPractical knowledge of endpoint asset lifecycles, asset tagging, receiving, assignment, transfer, stock-room controls, loaners, refresh and secure disposal. \nExperience using ServiceNow ITAM/HAM, CMDB, an equivalent asset repository, barcode scanners or mobile inventory tools as an operational user. \nAbility to interpret asset lists and discovery outputs from platforms such as SCCM/MECM, JAMF and Intune without being responsible for connector development or platform administration. \nStrong Excel skills for controlled inventory lists, filters, lookups, exception tracking and reconciliation support. \nHigh attention to detail and ability to maintain chain of custody, evidence quality and accurate location data in a regulated healthcare environment. \nClear communication and ability to work with Field Engineering, department coordinators, facilities, security, receiving, procurement and disposal partners. \nAbility to walk hospital and campus locations, move typical endpoint equipment, work in stock rooms and travel between assigned South Carolina sites. \nAssociate or bachelor degree, or equivalent relevant experience. ITIL 4 Foundation, IAITAM CITAM/CHAMP, ServiceNow Hardware Asset Management Fundamentals or CompTIA A+ preferred. \n Performance ExpectationsPerform physical verification with documented evidence and minimal disruption to clinical operations. \nAchieve the sampling and reconciliation quality thresholds established by the HAM Lead, with no unsupported record changes. \nMaintain complete daily logs and timely escalation of missing, duplicate, untagged, inaccessible or ownership-disputed assets. \nFollow approved tagging, chain-of-custody, privacy, safety and secure-disposal procedures without exception.","description_format":"text","description_chars":5129,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams"],"lifecycle":[{"event":"open","at":"2026-11-13T15:37:53Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 691 · green card filings: 82","filings_12m":691,"filings_prev_12m":508,"green_card_filings_12m":82,"median_offered_wage_usd":110682,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-13T18:16:30Z"},"pay":null,"html_url":"https://alion.io/job/infinite-computer-solutions-hardware-engineer","json_url":"https://alion.io/job/infinite-computer-solutions-hardware-engineer.json","meta":{"generated_at":"2026-11-13T18:16:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":36579,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1886342},"rest":"https://alion.io/mcp/rest/get_company?id=1886342"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finfinite-computer-solutions-hardware-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finfinite-computer-solutions-hardware-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finfinite-computer-solutions-hardware-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/infinite-computer-solutions-hardware-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finfinite-computer-solutions-hardware-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4261489}},{"tool":"search_jobs","arguments":{"company":"infinite.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4261489},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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