{"id":4128516,"url":"https://alion.io/job/infinite-computer-solutions-ibm-sterling-connect-direct-engineer","title":"IBM Sterling Connect Direct Engineer","company":{"id":1886342,"name":"Infinite Computer Solutions","domain":"infinite.com","url":"https://alion.io/company/infinite-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"BrassRing","truth_index":{"grade":"B","score":75,"open_postings":36,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DNS","optional":false},{"name":"Platform Engineering","optional":false},{"name":"TCP/IP","optional":false},{"name":"Windows","optional":false},{"name":"Ansible","optional":true},{"name":"AppDynamics","optional":true},{"name":"Dynatrace","optional":true},{"name":"Grafana","optional":true},{"name":"Kubernetes","optional":true},{"name":"OpenShift","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true},{"name":"Splunk","optional":true}],"status":"live","first_seen_at":"2026-11-11T00:00:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-15T04:12:00Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"IBM Sterling Connect Direct EngineerJob Category: IT Infrastructure / Managed File Transfer (MFT) Experience: 5+ years Role Focus: Tier 3 Production Support & Platform Engineering\nJob Summary\nWe are seeking an experienced IBM Sterling Connect:Direct Engineer to administer, support, secure, and optimize enterprise Managed File Transfer (MFT) environments. The role provides Tier 3 production support, resolves complex file-transfer and connectivity issues, manages Connect:Direct nodes and Secure Plus configurations, and leads platform upgrades, migrations, monitoring, and operational improvements. The engineer partners with application, infrastructure, network, and security teams to ensure reliable, compliant, and highly available data exchange.Skills & Expertise Required\nIBM Sterling MFT: Connect:Direct administration, nodes, processes, Secure Plus, enterprise MFT operations\nSecure File Transfer & Security: SFTP, FTPS, HTTPS, SSL/TLS, certificate and SSH key management, encryption controls\nInfrastructure & Networking: Linux/Unix, Windows, TCP/IP, DNS, firewalls, load balancers, connectivity diagnostics\nProduction Operations: Tier 3 support, monitoring, incident/problem/change management, RCA, performance and capacity\n Engineering & Automation: Platform upgrades, patching, migrations, lifecycle management, scripting and operational documentation\nKey Roles & Responsibilities\nProvide Tier 3 production support for IBM Sterling Connect:Direct and resolve critical file transfer incidents.\nConfigure, administer, and maintain Connect:Direct nodes, processes, partner connectivity, and network settings.\nDiagnose complex transfer failures, network connectivity issues, and platform performance bottlenecks.\nPerform root cause analysis, implement corrective/preventive actions, and improve platform reliability.\nConfigure and troubleshoot Connect:Direct Secure Plus and secure transfer integrations using SFTP, FTPS, and HTTPS.\nManage SSL/TLS certificates, SSH keys, encryption configurations, and associated security controls.\nPlan and execute platform upgrades, migrations, patching, and lifecycle maintenance with change controls.\nMonitor system health, transfer activity, capacity, availability, and performance; respond to alerts.\nPartner with application teams to onboard file-transfer interfaces and resolve enterprise data exchange issues.\nDevelop scripts and automation to streamline repetitive operations, monitoring, and troubleshooting.\nParticipate in on-call rotations, major incident response, recovery activities, and service restoration.\nMaintain runbooks, technical documentation, knowledge articles, and audit-ready operational records.\nEnsure adherence to enterprise security, regulatory, and audit requirements for file-transfer services.\nMandatory Skills & Expertise\n5+ years of hands-on IBM Sterling Connect:Direct administration in large enterprise MFT environments.\nExpertise in Connect:Direct Secure Plus, node/process configuration, troubleshooting, and rule-based secure transfers.\nStrong secure file-transfer and encryption knowledge: SFTP, FTPS, HTTPS, SSL/TLS certificates, and SSH keys.\nProficiency in Linux/Unix and Windows with TCP/IP, DNS, firewall, and load-balancer troubleshooting.\nProven Tier 3 production support, incident/problem/change management, RCA, and platform stability improvement.\nGood-to-Have Skills & Expertise\nIBM Sterling File Gateway (SFG), Sterling B2B Integrator (SBI), and Sterling Secure Proxy.\nIBM Sterling Control Center and enterprise MFT monitoring/observability tools.\nCloud platforms, OpenShift, Kubernetes, and hybrid infrastructure exposure.\nShell, Python, PowerShell, or Ansible scripting and workflow automation.\nSplunk, Dynatrace, AppDynamics, Grafana, and related operational monitoring tools.\nHigh-availability architectures, disaster recovery planning, and recovery testing.","description_format":"text","description_chars":3860,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams"],"lifecycle":[{"event":"open","at":"2026-11-12T01:53:49Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely 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