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Salary
≈ $61k – $109k per year (Estimated)
Location
In office (United Kingdom)
Seniority
Senior · 4+ years exp

Confirmed on the employer's own hiring board on Oct 27, 2026. First seen by Alion on Sep 24, 2026.

Overview
Company
Impact
Profile match
Headquartered in Rockville, Maryland, Infinite Computer Solutions is a global digital engineering and IT services provider specializing in technology modernization, application development, cloud migration, and artificial intelligence solutions. The company delivers purpose-built digital platforms and consulting services across heavily regulated sectors, including healthcare, banking and financial services, insurance, and telecommunications. Through proprietary offerings like NetSfere for secure enterprise messaging and comprehensive infrastructure management, it empowers global organizations to accelerate digital transformation, optimize operational workflows, and secure complex enterprise ecosystems.

NoC Engineer L2 Support - VAS Engineer

Overall 4- 6 years of relevant experience in IT / Telecom Domain

  • Ready to work in 24*7 Work environment, manage NoC operations and incidents.

  • Perform second level troubleshooting using tools and utilities to resolve network related issues.

  • Heath Check and Maintenance Operations on in scope network elements and infrastructure

  • Severity 1 to 4 Incident triage, support, management, restoration, recommendations

  • Root Cause Analysis Support, post incident or event

  • Work with Major Incident Management team for Major Incident Resolution.

  • Creation and maintenance of processes and procedures for T2 tasks

  • Provide Support for network configurations, expansions, installations, and updates.

  • Maintain and update all network documentation, process configurations.

  • Interface with all internal and third-party support providers and vendors in the management and resolution of incidents.

  • Responsible for the process to effectively monitor all services that ensures compliance with Tier model and SLAs.

  • Ensured efficient resolution of incidents through people, process and technology.

  • Provide timely, accurate, and effective communication on service impacting events. Work with vendors on issue resolution and communications.

Qualification

  • Bachelor’s degree in computer science, Electronics and Telecommunication engineering, or a similar field.

  • VAS platforms namely Mobile Voicemail services, SMSC, SMS CGW ,Tele messaging Services, eSIM, USSD, USSDGW, RBT, CBC, Mobile Device and SIM Homologation, SIM OTA, Device Manager system, Equipment Identity Register (EIR).

  • The role will require supporting on various VAS products, troubleshooting, and resolving issues through proper procedures round the clock. The responsibilities will also include carrying out routine activities, fault management, change management and other troubleshooting related issues.

  • Understanding of Telecom VAS Network and knowledge of various telecom protocols and nodes in infrastructure.

  • Vulnerability closures. Implement various hardening procedures for security prospective.

  • Application Support, Deployment of Release, patches & fixes on Platform.

  • Configuration and troubleshooting of Linux environments (clustering, high availability, load balancing etc.). Exposure to working with various WebServers (Apache, Tomcat, Jboss).

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