{"id":3174472,"url":"https://alion.io/job/infinitus-forward-deployed-product-manager","title":"Forward Deployed Product Manager","company":{"id":171833,"name":"Infinitus","domain":"infinitus.ai","url":"https://alion.io/company/infinitus","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":149000,"max_usd":297000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":959},"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Knowledge Graph","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"SQL","optional":false},{"name":"LLM","optional":true}],"status":"live","first_seen_at":"2026-10-23T15:36:40Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-25T14:11:17Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Help Build the Future of Healthcare AI\nInfinitus is AI communications in service of patients.\nHealthcare is inherently complex and siloed. We’re pioneering agentic communications to connect the entire system - any stakeholder, any channel, inbound and out. The result is intelligent care that reduces patient anxiety, increases speed to treatment, and enables teams to scale impact without stretching resources.\nOur system combines industry-leading safety guardrails with the largest dynamic knowledge graph built on millions of real-world interactions. It’s why 44% of the healthcare Fortune 50 trusts Infinitus to turn fragmented touchpoints into seamless care for better patient outcomes.\nThe Mission\nAt Infinitus, our mission is simple: create time for healthcare by making access, adherence, and affordability easier than ever. We’ve automated over 7 million calls and 100M+ minutes of conversation - saving millions of hours for patients and providers.\nBacked by over $100M from top investors including Google Ventures, Kleiner Perkins, Andreessen Horowitz, and Coatue, we’re a team that challenges the status quo and moves fast at the intersection of AI and healthcare. Infinitus was recently named to Fast Company's World's Most Innovative Companies and Business Insider’s top startups in healthcare.\nYour Role\nWe're looking for a Forward Deployed Product Manager who thrives at the intersection of product, engineering, and customer success. In this role, you'll take end-to-end ownership of building and delivering conversational AI agents that solve real healthcare challenges and drive measurable business outcomes.\nThis isn't a traditional Product Manager role where you simply define requirements and hand them off to engineering. You'll be hands-on throughout the entire process, working alongside engineers, conversation designers, and clinical experts to scope, build, test, and launch AI agents that deliver real value to our customers.\nYou'll serve as the primary point of accountability for your agents, owning everything from initial customer conversations and technical decisions to launch readiness, performance, and commercial success. We're looking for someone who enjoys solving complex problems, is comfortable making tough decisions, and takes pride in seeing a product through from concept to successful deployment.\nYour Impact\nOwn the product from concept to commercial success: Lead the development and delivery of conversational AI agents, from initial customer scoping and statement of work (SOW) through pilot launch, conversion to ongoing revenue, and continued performance.\n\nDefine scope and success criteria: Partner directly with customers to understand their needs, establish measurable outcomes, and translate requirements into clear technical specifications.\n\nBuild alongside technical teams: Collaborate with forward deployed engineers, applied AI engineers, conversation designers, and clinical experts to develop high-quality, fully integrated AI agents using Infinitus Studio.\n\nGet hands-on with the technology: Build and refine conversation flows, orchestration logic, escalation pathways, evaluations, and test scenarios to continuously improve agent performance.\n\nDrive technical decisions and remove blockers: Identify product limitations, troubleshoot issues, and work with engineering to implement solutions or practical workarounds. Make informed tradeoffs around scope, timelines, and launch readiness.\n\nOwn evaluation and launch readiness: Design and execute evaluations against agreed-upon performance, reliability, and safety standards. Partner with clinical evaluators to ensure critical safety requirements are met before deployment.\n\nTurn successful pilots into lasting customer relationships: Use performance data and customer feedback to improve agent effectiveness, demonstrate value, and drive conversion from pilot programs to ongoing commercial partnerships.\n\nBe a trusted customer partner: Serve as the primary point of contact for product progress, technical challenges, and roadmap discussions. Communicate decisions, tradeoffs, and timelines clearly and proactively.\n\nSolve problems beyond your immediate scope: Take ownership of production issues, operational dependencies, and unexpected challenges to ensure successful delivery and ongoing performance.\n\nHelp shape the future of our platform: Share insights from customer deployments with our core product and engineering teams to influence improvements that scale across customers.\n\nYour Skillset\n5+ years of experience in Product Management, entrepreneurship, or a similar role involving end-to-end product ownership.\n\nStrong technical fluency, including experience working with AI-powered products, writing and evaluating prompts, and understanding technical architectures well enough to troubleshoot issues.\n\nProficiency with SQL and data analysis, with the ability to translate performance metrics into actionable product decisions.\n\nDemonstrated experience owning customer-facing deliverables and driving measurable business or commercial outcomes.\n\nExcellent communication skills, with the ability to explain complex technical concepts clearly to engineering, clinical, business, and customer stakeholders.\n\nStrong product judgment and the ability to make thoughtful decisions around scope, quality, timelines, and competing priorities.\n\nComfortable operating independently in ambiguous, fast-moving environments and taking accountability for outcomes.\n\nWillingness to roll up your sleeves, work directly with technical teams, and contribute hands-on to building and improving products.\n\nConfidence navigating difficult customer conversations, communicating tradeoffs, and taking ownership when things don't go as planned.\n\nAdditional Nice-to-Have Skills\nEngineering degree or previous software engineering experience.\n\nExperience developing, deploying, or managing conversational AI agents, LLM-powered applications, or workflow automation products.\n\nPrevious experience in healthcare, health technology, or another regulated or high-stakes industry.\n\nFamiliarity with clinical workflows, patient communications, or healthcare operations.\n\nExperience taking technical products from pilot or proof of concept to commercial deployment.\n\nExperience working with cross-functional teams that include engineering, product, clinical, and customer-facing stakeholders.\n\nWhy You’ll Love It Here\nPlease Note: the following benefits are for salaried employees\nHybrid work (SF office Mon/Tues/Thurs) + catered lunches (Bay Area Positions only)\n\nCompetitive salary, equity, and 401(k)\n\nWellness stipend & great benefits (medical, dental, vision)\n\nGenerous PTO & parental leave\n\nBi-annual offsites & a collaborative, mission-driven culture\n\nWhat to Expect in the Interview Process\nApply & meet our recruiting team\n\nVirtual interviews to showcase your skills\n\nFinal onsite loop to meet the team and get to know us better\n\nChat with our CEO\n\nCurious to Learn More?\nRead our Blog to hear from Infinauts about what we’re building\n\nDiscover how our company values (CODES) guide us\n\nFollow our CEO, Ankit Jain, for industry updates\n\nWe’re building AI agents that tackle healthcare’s toughest problems and open new possibilities. Ready to join us? Let’s talk!\nInfinitus Systems is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Infinitus Systems believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.\n Please Note: Applicants must be authorized to work in the US without employer sponsorship.","description_format":"text","description_chars":8139,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Hybrid work","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["AI Agents","Patient Access & Booking"],"lifecycle":[{"event":"open","at":"2026-10-23T19:30:59Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":63,"reasons":["conf:3","win:early"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/infinitus-forward-deployed-product-manager","json_url":"https://alion.io/job/infinitus-forward-deployed-product-manager.json","meta":{"generated_at":"2026-10-25T16:28:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23677,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":171833},"rest":"https://alion.io/mcp/rest/get_company?id=171833"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finfinitus-forward-deployed-product-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finfinitus-forward-deployed-product-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finfinitus-forward-deployed-product-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/infinitus-forward-deployed-product-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finfinitus-forward-deployed-product-manager"}]}