{"id":3965106,"url":"https://alion.io/job/infinity-group-resourcing-lead","title":"Resourcing Lead","company":{"id":3068757,"name":"Infinity Group","domain":"infinitygroup.co.uk","url":"https://alion.io/company/infinitygroup-co-uk","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false}],"status":"live","first_seen_at":"2026-11-09T10:52:42Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T13:40:48Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Resourcing Lead\nRemote | Unlimited Holiday | Turn changing demand into clear resourcing decisions that\nprotect delivery\nInfinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services.\nWith a robust team of over 170 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Finalist for Microsoft Partner of the Year for Dynamics Business Central.\nWe are dedicated to fostering a more productive and secure work environment for organizations utilizing Dynamics 365, Microsoft 365, and Azure.\nGuided by core values of empathy, creativity, ambition, authenticity, and confidence, we celebrate diversity and strive to create a supportive and innovative work environment.\nWe are committed to the well-being and growth of our employees, and we prioritize continuous learning and development through fully funded training programs.\nOur focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry.\nThe Role:\nThe Resourcing Lead ensures the right people are deployed to the right work at the right time across Professional Services and Managed Services.\nYou will own the day-to-day resourcing process, challenge requests that do not make operational or commercial sense, and maintain a clear view of demand, capacity and utilisation. Rather than simply escalating issues, you will work through the options, recommend the best route forward and resolve problems before they affect customers, delivery or growth.\nWorking across Project Management, Service Delivery, Sales and practice teams, you will give the business the information and confidence to make faster, better resourcing decisions. This includes supporting Managed Services escalations, hypercare demand an d competing requirements across Dynamics CE and Business Central delivery\nWhat you'll be doing\nResource planning and allocation\nOwn the day-to-day resourcing process across Professional Services and Managed Services. Match demand against available capacity and make operational decisions within agreed parameters.\nChallenge and problem-solving\nTest resource requests against the actual delivery need, including capability, timing, duration and allocation. Work through competing priorities and recommend a practical way forward rather than simply processing or escalating requests.\nCapacity and commercial visibility\nMaintain a clear forward view of demand, availability, utilisation and chargeability. Highlight emerging gaps, under-utilisation and capacity pressure early enough for the business to act.\nBooking quality and operational control\nOwn resource bookings within Dynamics 365 Project Operations, ensuring the schedule board provides an accurate view of commitments. Resolve conflicts, incorrect profiles, duplicate bookings and hard-versus-soft booking issues.\nDelivery and service support\nWork closely with Project Managers, Service Delivery Managers and practice leads to resolve day to-day resource issues. Support Managed Services escalations and 90 -day hyper care requirements while balancing the impact on wider delivery.\nPlanning and continuous improvement\nBring clear information, options and recommendations into resource and capacity planning discussions. Improve the quality of resourcing data, processes and decision-making across teams.\nThe kind of problems you’ll solve\nTwo teams need the same specialist at the same time, but both consider their work business-critical.\nA resource request does not align with the skills, timing, duration or level of allocation genuinely required.\nNew sales demand is growing faster than available delivery capacity.\nA project is carrying incorrect, duplicated or outdated bookings that distort the forward resource view.\nManaged Services or hypercare demand creates unexpected pressure on project delivery capacity.\nValuable capability is under-utilised while other teams are requesting external support.\nA delivery risk needs resolving quickly, but the decision involves customer, commercial and operational trade-offs.\nFuture demand suggests the business may need to recruit, use contractors or change delivery priorities.\nWhat sets you apart\nYou do not simply process requests. You question whether they make sense and propose a better option when they do not.\nYou can work through an unclear resourcing problem, weigh the trade-offs and make a considered recommendation.\nYou understand that resource decisions affect customers, revenue, utilisation and team performance, not just schedules.\nYou remain calm and organised when priorities change and several teams need answers at once.\nYou are comfortable making day-to-day decisions independently while recognising when a wider commercial or strategic call is required.\nYou build trust through accurate information, sound judgement and clear communication.\nYou pay attention to detail without losing sight of the wider delivery and commercial outcome.\nYour impact:\nOn the business\nYou create a reliable view of capacity and demand, helping the business protect utilisation, make better hiring decisions and take on new work with greater confidence.\nOn customers\nYou reduce the risk of delays, inconsistent handovers and missed commitments by ensuring customer work has the right capability behind it at the right time.\nOn team performance\nYou give delivery teams clearer priorities, more accurate bookings and faster resolution of resource conflicts. Project Managers, Service Delivery Managers and senior leaders spend less time chasing information and more time making informed decisions.\nWhat it’s like here\nAmbitious, but not political\nCollaborative, but with high standards\nPeople who care about doing things properly - not just getting them out the door\nWe’ve built a culture where:\nArchitects have real ownership and influence\nGood ideas win (regardless of role or tenure)\nYou’re trusted to solve problems, not micromanaged\nWhat you get:\nUnlimited annual leave\nPrivate healthcare, life assurance, company shares\nElectric car scheme\nFlexible/remote working (with access to Tunbridge Wells & Paddington offices)\nCompany & team socials, including our annual Illuminate Awards","description_format":"text","description_chars":6343,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Continuous learning"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed IT Services (MSP)","Enterprise Apps Implementation Partners"],"lifecycle":[{"event":"open","at":"2026-11-09T13:40:48Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":29,"reasons":["conf:0","win:early"],"computed_at":"2026-11-09T14:21:52Z"},"pay":null,"html_url":"https://alion.io/job/infinity-group-resourcing-lead","json_url":"https://alion.io/job/infinity-group-resourcing-lead.json","meta":{"generated_at":"2026-11-09T14:21:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19579,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3068757},"rest":"https://alion.io/mcp/rest/get_company?id=3068757"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finfinity-group-resourcing-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finfinity-group-resourcing-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finfinity-group-resourcing-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/infinity-group-resourcing-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finfinity-group-resourcing-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3965106}},{"tool":"search_jobs","arguments":{"company":"infinitygroup.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3965106},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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