{"id":2186017,"url":"https://alion.io/job/infinitygroup-housing-implementation-consultant","title":"Housing Implementation Consultant","company":{"id":3068757,"name":"Infinity Group","domain":"infinitygroup.co.uk","url":"https://alion.io/company/infinitygroup-co-uk","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Wells, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":87000,"period":"year","method":"role_country_seniority_unknown","sample_n":190},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false}],"status":"live","first_seen_at":"2026-07-24T11:18:07Z","employer_posted_date":"2026-07-24","last_verified_at":"2026-10-12T12:39:52Z","board_verified":true,"closed_at":null,"days_open":80,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":80},"description":"Housing Implementation Consultant\nHybrid/Tunbridge Wells | Unlimited Holiday | Deliver smarter housing services through technology, AI, and transformation.\nInfinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services.\nWith a robust team of over 180 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Microsoft Partner of the Year for Dynamics Business Central.\nWe are dedicated to fostering a more productive and secure work environment for organizations utilizing Dynamics 365, Microsoft 365, and Azure.\nGuided by core values of empathy, creativity, ambition, authenticity, and confidence, we celebrate diversity and strive to create a supportive and innovative work environment.\nWe are committed to the well-being and growth of our employees, and we prioritize continuous learning and development through fully funded training programs.\nOur focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry.\nRole Overview:\nAs an Implementation Consultant, you'll help customers transform the way they operate by delivering modern housing management solutions built on Microsoft Dynamics 365 and enhanced with embedded AI capabilities.\nWorking closely with customers, you'll identify opportunities to streamline processes, unlock efficiencies, and help organisations realise the potential of AI within their day -to-day operations.\nThis role sits at the intersection of business transformation, technology, and customer success - ensuring our customers don't just implement new software but achieve meaningful operational improvements through it.\nWhat you'll be doing:\nUnderstand the Customer's World\nBuild a deep understanding of how customers operate, the challenges they face, and the outcomesthey are trying to achieve. Facilitate workshops and discussions that uncover both stated\nrequirements and underlying business needs\n\nDesign Solutions That Deliver Value\nTranslate business challenges into structured, practical solutions that balance customerexpectations, platform capabilities, and commercial realities.\n\nDrive Successful Delivery\nWork closely with consultants, developers, and project teams to ensure solutions are implementedeffectively and remain aligned with customer objectives throughout delivery.\n\nEnable Confident Adoption\nHelp customers embrace new ways of working through clear communication, training, and guidancethat supports long-term success beyond go-live.\n\nReduce Delivery Risk\nIdentify gaps, blockers, and potential issues early, providing clarity and direction that keeps projectsmoving forward and customers informed.\n\nBuild Trusted Customer Relationships\nBecome a trusted advisor who can challenge constructively, guide decision -making, and helpcustomers maximise the value of their investment.\n\nThe kind of problems you’ll solve\nA housing provider has inefficient manual processes that slow down service delivery. \nCustomer requirements are unclear or conflicting, creating risk within a project.\nUsers are resistant to change and unsure how new ways of working will benefit them.\nOperational teams need technology to better support tenant services and housing management activities.\nDifferent stakeholders have different expectations of what success looks like.\nData, processes, and systems need to work together without disrupting day -to-day operations.\nA solution has been implemented, but user adoption is lower than expected.\nProject teams need clear guidance to translate customer needs into practical solutions.\nWhat sets you apart\nYou naturally focus on solving business problems rather than implementing technology for its own sake.\nYou can simplify complexity and help people make informed decisions.\nYou ask the right questions before offering solutions.\nYou are comfortable engaging with stakeholders at every level, from operational users to seniorn leaders.\nYou balance customer needs, technical possibilities, and commercial realities.\nYou take ownership and proactively address issues before they become problems.\nYou enjoy collaborating with others and recognise that great outcomes are achieved as a team.\nYou care about delivering meaningful results, not just completing project activities.\nYour impact:\nOn the business:\nYou help deliver successful projects, strengthen customer relationships, and create opportunities for long-term growth and customer retention.\nOn customers:\nYou enable housing providers to improve efficiency, increase user adoption, and gain greater value from their technology investment.\nFor the delivery team\nYou provide the clarity, structure, and customer insight needed to deliver quality solutions with confidence and consistency.\nBy combining customer understanding with effective solution design, you help turn technology investments into real-world operational improvements.\nWhat it's like here:\nAmbitious, but not political\nHigh standards, but pragmatic\nPeople who care about doing things properly - not just hitting numbers\nYou’ll get:\nReal ownership of how sales evolves\nFreedom to change things that don’t work\nA team open to being challenged and developed\nDirect access to leadership and influence over direction\nWhat you get:\nUnlimited annual leave\nPrivate healthcare, life assurance, company shares\nElectric car scheme\nFlexible / remote working (with access to Tunbridge Wells & Paddington)\nTeam and company socials, including Illuminate Awards","description_format":"text","description_chars":5632,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Continuous learning"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-09T16:27:17Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-10T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.313,"p_room":0.28,"age_days":79,"expected_fill_days":20,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/infinitygroup-housing-implementation-consultant","json_url":"https://alion.io/job/infinitygroup-housing-implementation-consultant.json","meta":{"generated_at":"2026-10-12T15:01:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23729,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3068757},"rest":"https://alion.io/mcp/rest/get_company?id=3068757"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finfinitygroup-housing-implementation-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finfinitygroup-housing-implementation-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finfinitygroup-housing-implementation-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/infinitygroup-housing-implementation-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finfinitygroup-housing-implementation-consultant"}]}