{"id":2186011,"url":"https://alion.io/job/infinitygroup-infrastructure-engineer","title":"Infrastructure Engineer","company":{"id":3068757,"name":"Infinity Group","domain":"infinitygroup.co.uk","url":"https://alion.io/company/infinitygroup-co-uk","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Wells, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":139000,"period":"year","method":"role_country_seniority_unknown","sample_n":174},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"ISO 27001","optional":false},{"name":"Service Desk","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-10-08T11:26:25Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-12T05:27:37Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Infrastructure Engineer\nHybrid/Tunbridge Wells | Unlimited Holiday | Keeping customer infrastructure secure, resilient and ready for what comes next.\nInfinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services.\nWith a robust team of over 180 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Microsoft Partner of the Year for Dynamics Business Central.\nWe are dedicated to fostering a more productive and secure work environment for organizations utilizing Dynamics 365, Microsoft 365, and Azure.\nGuided by core values of empathy, creativity, ambition, authenticity, and confidence, we celebrate diversity and strive to create a supportive and innovative work environment.\nWe are committed to the well-being and growth of our employees, and we prioritize continuous learning and development through fully funded training programs.\nOur focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry.\nRole Overview:\nOur customers rely on their infrastructure to operate securely and without disruption. This role exists to protect that foundation.\nYou’ll take ownership of the health, performance and security of customer environments across Microsoft Azure and on-premises infrastructure. You’ll prevent avoidable issues, resolve complex problems and ensure new solutions move smoothly into live service.\nWorking across Service Desk, Cyber Security and project delivery, you’ll help turn infrastructure support from a reactive service into a proactive source of customer confidence and long-term value\nWhat you'll be doing:\nInfrastructure health and performance\nOwn the day-to-day health of customer infrastructure across Azure and on-premises environments. Monitor availability, performance and capacity, taking action before emerging issues affect the customer.\nSecure and controlled operations\nMaintain secure configurations, access controls and patching standards across supported platforms. Ensure vulnerabilities are addressed within agreed timescales and that operational activity supports Cyber Essentials and ISO 27001 expectations.\nIncident resolution and prevention\nAct as an escalation point for complex infrastructure incidents. Diagnose issues across servers, storage, virtualisation, networking and cloud services, then turn root-cause findings into preventative improvements.\nPlatform maintenance and recovery\nPlan and deliver patches, upgrades and maintenance activity with the right change control, testing and rollback planning. Maintain backup, restore and disaster-recovery readiness across customer environments.\nCustomer and service improvement\nIdentify practical ways to make customer environments more stable, secure and efficient. Provide clear recommendations that improve service quality and create opportunities for wider optimisation or modernisation.\nCross-team delivery\nWork closely with Service Desk, Cyber Security and project teams to ensure infrastructure changes are supportable from day one. Create useful runbooks, accurate records and effective knowledge transfer rather than documentation for its own sake.\nThe kind of problems you’ll solve\nA customer’s infrastructure is slowing down, but the cause could sit across compute, storage, networking or cloud services.\nAn Azure or Windows Server environment has grown without enough control, creating performance, cost or security risks.\nCritical patches must be deployed without disrupting customer operations.\nBackup jobs appear successful, but recovery readiness has not been properly validated.\nAn Azure Virtual Desktop environment is creating inconsistent performance or user disruption.\nStorage capacity is approaching its limit, with no clear plan for optimisation or expansion.\nA recurring incident has been repeatedly fixed but never properly prevented.\nA newly delivered solution is technically complete but not yet ready to be supported effectively.\nWhat sets you apart\nYou look beyond the immediate fault and ask what allowed it to happen.\nYou take ownership through to resolution rather than simply passing problems between teams.\nYou can move between Azure and on-premises environments without treating them as separate worlds.\nYou balance technical quality with customer disruption, commercial reality and operational risk.\nYou communicate technical issues clearly, without unnecessary complexity or ambiguity.\nYou are disciplined around patching, change control, documentation and recovery planning.\nYou are comfortable managing competing priorities across multiple customer environments.\nYou bring credible experience of Windows Server, Azure infrastructure, identity, networking, virtualisation, storage and backup technologies. Azure hybrid certification, particularly AZ-800 and AZ-801, provides a strong foundation for the role.\nYour impact:\nOn the business:\nYou reduce avoidable incidents, repeated support effort and operational risk. By improving infrastructure standards and identifying opportunities for optimisation, you also help strengthen customer retention and support future cloud and transformation work.\nOn customers:\nCustomers gain infrastructure they can rely on: secure, well-maintained and capable of supporting their day-to-day operations. When issues do happen, they receive clear communication, confident ownership and lasting resolution.\nOn team performance:\nService Desk receives stronger escalation support, project teams achieve cleaner handovers and Cyber Security gains better operational alignment. The result is a more consistent service, clearer accountability and less time spent solving the same problems repeatedly.\nWhat it's like here:\nAmbitious, but not political\nHigh standards, but pragmatic\nPeople who care about doing things properly - not just hitting numbers\nYou’ll get:\nReal ownership of how sales evolves\nFreedom to change things that don’t work\nA team open to being challenged and developed\nDirect access to leadership and influence over direction\nWhat you get:\nUnlimited annual leave\nPrivate healthcare, life assurance, company shares\nElectric car scheme\nFlexible / remote working (with access to Tunbridge Wells & Paddington)\nTeam and company socials, including Illuminate Awards","description_format":"text","description_chars":6429,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Continuous learning"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security"],"lifecycle":[{"event":"open","at":"2026-10-09T16:27:17Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-10T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":20,"reasons":["conf:1","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/infinitygroup-infrastructure-engineer","json_url":"https://alion.io/job/infinitygroup-infrastructure-engineer.json","meta":{"generated_at":"2026-10-12T11:35:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17950,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3068757},"rest":"https://alion.io/mcp/rest/get_company?id=3068757"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finfinitygroup-infrastructure-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finfinitygroup-infrastructure-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finfinitygroup-infrastructure-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/infinitygroup-infrastructure-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finfinitygroup-infrastructure-engineer"}]}