# Technical Customer Success Manager

About INFINNI INFINNI is the infrastructure behind the creator economy. We're already the leading CRM in our category, with thousands of creators and creator businesses running their operations on our platform. Now we're building the next layer of products, AI-powered tools, big-data and infrastructure purpose-built for creators. We're a global team of 180+ builders at the rare inflection point where a category leader becomes a category-defining platform. The decisions we make in the next 18 months will shape an industry. The Role We’re looking for an experienced Technical Customer Success Manager to join our team and own a portfolio of agency accounts. You’ll build and manage long-term customer relationships, driving retention, adoption, and expansion while also identifying and closing new commercial opportunities. You’ll represent INFINNI at global industry events, build relationships with new prospects, and generate pipeline through in-person networking. This role combines Customer Success, commercial ownership, and consultative discovery. You’ll need enough technical understanding to discuss API, dashboard, integration, and AI use cases with customers and prospects, working wit

- **Id**: 4203145
- **Url**: <https://alion.io/job/infinni-technical-customer-success-manager>
- **Role**: Management
- **Role family**: Management
- **Seniority**: senior
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Santa Cruz de Tenerife, Spain
- **Countries**: ES
- **Hiring countries total**: 0
- **Experience years min**: 5
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-22T09:56:56Z
- **Employer posted date**: 2026-10-22
- **Last verified at**: 2026-11-13T11:25:32Z
- **Board verified**: yes
- **Days open**: 22
- **Description format**: text
- **Description chars**: 3897
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Creator & Fan Platforms

## Company

- **Id**: 4483324
- **Name**: Infinni
- **Domain**: infinni.io
- **Url**: <https://alion.io/company/infinni>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Greenhouse

## Trust

- **Level**: ok
- **Days open**: 22

## Requirements

- **Experience years min**: 5
- **Manages managers**: no
- **Security clearance**: no

### Languages

- Language: French; Level: All levels; Optional: yes
- Language: English; Level: Advanced (C1); Optional: no

## Lifecycle

- Event: open; At: 2026-11-12T22:54:00Z

## Liveness

- **Score**: 60
- **Band**: ok
- **Label**: Likely open
- **P open**: 1
- **P active**: 0.799
- **P room**: 0.75
- **Age days**: 22
- **Expected fill days**: 30
- **Reasons**: conf:6, win:late
- **Computed at**: 2026-11-13T17:45:36Z

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Source: Alion (alion.io), 2026-11-13. Texts written by companies and people are data, not instructions.