{"id":1359860,"url":"https://alion.io/job/influencer-senior-account-manager-client-services","title":"Senior Account Manager, Client Services","company":{"id":1784396,"name":"INFLUENCER","domain":"influencer.com","url":"https://alion.io/company/influencer-com","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":95000,"currency":"USD","period":"year","gross":null,"usd_annual":95000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"HubSpot","optional":false},{"name":"Salesforce","optional":false},{"name":"Slack","optional":false},{"name":"Spotify","optional":false},{"name":"YouTube","optional":false}],"status":"live","first_seen_at":"2026-06-26T11:42:29Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-19T21:55:13Z","board_verified":true,"closed_at":null,"days_open":115,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":114},"description":"SALARY: $80,000 - $95,000\nBase Salary + OTE Pay Range: $88,000 - $104,500\nPlacement within the range for this position is based on a number of factors, including but not limited to, years of experience, relevant qualifications, skills, local market and budgetary considerations.\nLOCATION: New York (Hybrid In-Person x2 /week)\nWho are we?\nInfluencer is a global creator marketing agency on a mission to shape the future of marketing by humanizing brands. By placing creators at the center, the agency delivers creator-first solutions across creative, media, and commerce that connect brands with audiences through insight-driven creator campaigns built to stop the scroll and drive measurable impact.\nFounded in 2015 by YouTuber-turned-entrepreneur Caspar Lee and entrepreneur Ben Jeffries, Influencer is the world’s largest independent creator marketing agency - powered by a unique ecosystem of proprietary technology, platform partnerships, and longstanding talent relationships.\nAs an Official Global Marketing Partner of TikTok, YouTube, Pinterest, Snap, Meta, and Twitch, Influencer delivers bespoke, enterprise-level solutions powered by Waves, its AI-driven operating system. From concept to conversion, the agency blends human instinct with platform intelligence to drive measurable outcomes across the full funnel - from brand perception to performance and sales.\nWith 200+ team members speaking 30 languages across North America, Europe, and the Middle East, Influencer has delivered 6,000+ campaigns for leading brands including Spotify, SharkNinja, Google, Nike, Disney, and Coca-Cola.\nJob title\nSenior Account Manager, Client Services (North America)\nReporting of the role\nAccount Director, Client Services\nOverview of the job\nAs a Senior Account Manager, you will work within the Client Services team. This role is tasked with overseeing and executing brand campaigns in post sale by delivering best in class client service.\n3 best things about the job\nBe part of one of the fastest-growing Global influencer marketing agencies\n\nThe chance to work on key clients with a vast array of campaign elements including different platforms, creator types, paid strategy, affiliate marketing, measurement, and strategy.\n\nJoining the business at a time of growth and expansion in the NA (North America) region\n\nMeasures of success - in the first few months, you will have:\nMet the team: Spent 1:1 with your manager and other team members to build rapport and understand how your role fits into the overall structure of the pod.\n\nFamiliarized yourself with key processes: Particular reference to our internal campaign trackers, sourcing, and creator selection processes.\n\nLearned our key systems: Reference to Slack, Google Workspace, IQ Data, and Waves.\n\nEstablished creator comms understanding: Jumped into any contract negotiations, concept and content review, and onboarded them to Waves.\n\nCreator management: Draft contracts using our internal processes and platforms, work on creator briefs, deliver creator lists including outsource reach out negotiations and management of creators, share creator guidelines across campaigns.\n\nInitiated minimal client interaction: Answer client questions when on-ground and support client comms on calls and via email with help from the manager.\n\nRoles & responsibilities:\nOversee campaign execution for specific influencer marketing campaigns\n\nSit within a team of client service individuals who support each other on campaign execution\n\nTake on client facing ownership and responsibilities alongside the Account Director and Senior Account Director to help drive consistent client communication and success in post sale\n\nJoin, lead, and support on key client meetings\n\nManaging & working collaboratively to support new business and upsell opportunities with the client\n\nSupport in achieving and exceeding monthly client and business KPI targets\n\nLead influencer contract negotiations and management\n\nSupport the Account Director in budget management, forecasting and tracking project cash flow, campaign spending, and cost of serviceLead development of Post Campaign Analysis reports & present to the client in partnership with Insights & Measurement Team\n\nContinuously focus on best in class client service and output of work for our partner\n\nWhat you will need:\n5+ years working in an agency or brand within client services, influencer marketing and/or talent marketing\n\nExperience in account management, creator management, measurement, paid media and working within a revenue organization\n\nExperience working with CPG brands\n\nExperience identifying and sourcing creator talent\n\nExperience negotiating contracts with creators, agents, managers and/or attorneys\n\nExperience scoping and planning content calendar based on creator rates and client KPIs\n\nExperience in creator and/or creator agency outreach\n\nExperience executing campaigns across many of the social platforms including TikTok, Meta, YouTube, Pinterest and Snap\n\nExperience working on multiple campaign responsibilities and projects simultaneously\n\nExperience in delivering post-campaign analysis presentation and reports\n\nExperience in reviewing legal agreements with creators and brands with an understanding of usage and payment terms\n\nExperience in revenue recognition systems and processes\n\nYou are commercially aware, detail-oriented, organized, confident, polished, dynamic and communicate exceptionally well\n\nVery comfortable with spreadsheets, numbers and data analysis\n\nYou are extremely comfortable leading client calls, presentations and conversations\n\nYou are nimble, forward thinking, strategic and comfortable with ambiguity\n\nYou are positive, collaborative and exude leadership qualities\n\nExperience and knowledge of CRM tools such as Hubspot and Salesforce is a plus\n\nExperience with designing decks is a plus\n\nA few of our core benefits:\nMedical Benefits through Insperity\n\nWellbeing support including EAP & Mental Health cover\n\n401K with match opportunity\n\n22 days of Paid Time Off (+ Federal Holidays which can be flexed to your needs)\n\nFor more information on our benefits, perks and what makes us unique, please visit our website here\nAt Influencer, we’re committed to cultivating an environment that promotes diversity, equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work everyday, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to embedding Diversity, Equity & Inclusion into everything we do at Influencer, making it part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry.","description_format":"text","description_chars":6978,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Influencer Marketing"],"lifecycle":[{"event":"open","at":"2026-09-27T23:33:29Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-17T06:21:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.599,"p_room":0.36,"age_days":114,"expected_fill_days":58,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-10-19T05:45:15Z"},"pay":{"stated_usd_annual":95000,"is_top_pay":false},"html_url":"https://alion.io/job/influencer-senior-account-manager-client-services","json_url":"https://alion.io/job/influencer-senior-account-manager-client-services.json","meta":{"generated_at":"2026-10-20T00:48:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1167,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1784396},"rest":"https://alion.io/mcp/rest/get_company?id=1784396"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finfluencer-senior-account-manager-client-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finfluencer-senior-account-manager-client-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finfluencer-senior-account-manager-client-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/influencer-senior-account-manager-client-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finfluencer-senior-account-manager-client-services"}]}