{"id":4311285,"url":"https://alion.io/job/info-way-solutions-voice-engineer-software-engineer","title":"Voice Engineer - Software Engineer","company":{"id":4442359,"name":"Info Way Solutions","domain":"infowaygroup.com","url":"https://alion.io/company/info-way-solutions","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Backend","role_family":"Backend","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"WebRTC","optional":false}],"status":"live","first_seen_at":"2026-11-13T17:00:23Z","employer_posted_date":null,"last_verified_at":"2026-11-13T17:00:23Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Job Title: Voice Engineer\nRole: Software Engineer – Voice/Telephony\nLocation: Austin, TX\nClient: Cognizant/Apple\nWork Model: Onsite\nExperience: 1–2 Years\n\nJob Summary\nWe are looking for a Voice Engineer with 1–2 years of hands-on experience in voice communication technologies and real-time media protocols. The ideal candidate should have a strong understanding of SIP, RTP, and media servers, along with the ability to troubleshoot, develop, and support voice communication solutions.\nExperience with WebRTC is an added advantage.\n\nKey Responsibilities\nDevelop, maintain, and support voice communication and telephony-based software solutions.\nWork with SIP (Session Initiation Protocol) for call signaling, session establishment, and call management.\nImplement and troubleshoot RTP (Real-time Transport Protocol) for real-time audio and media transmission.\nWork with media servers to support voice processing, call routing, and media streaming.\nTroubleshoot voice quality issues, call connectivity, signaling failures, and media transmission problems.\nAnalyze SIP messages, RTP packets, and call flows to identify and resolve technical issues.\nCollaborate with software engineering and infrastructure teams to improve voice application performance.\nSupport integration and testing of voice communication components.\nEnsure reliability, scalability, and performance of voice-based applications.\nRequired Technical Skills\n\nRequired Qualifications\n1–2 years of experience in voice engineering, telecommunications, or software engineering.\nHands-on knowledge of SIP and RTP protocols.\nPractical experience working with media servers.\nUnderstanding of voice signaling, call flows, and real-time media communication.\nStrong troubleshooting and analytical skills.\nGood communication and collaboration skills.\nPreferred Qualifications\nExposure to WebRTC technologies.\nUnderstanding of real-time communication architectures.\nFamiliarity with voice quality monitoring and troubleshooting 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