{"id":3833701,"url":"https://alion.io/job/infobeans-technologies-servicenow-architect","title":"ServiceNow Architect","company":{"id":59407,"name":"InfoBeans","domain":"infobeans.ai","url":"https://alion.io/company/infobeans-technologies","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-11-05T17:29:25Z","employer_posted_date":null,"last_verified_at":"2026-11-05T17:29:25Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Job Description:\nWhat will your role look like\nLead the architecture, design, and implementation of enterprise solutions on the ServiceNow Expert Platform.\nArchitect and deliver solutions across IT Service Management (ITSM) and IT Operations Management (ITOM) to support enterprise service management initiatives.\nDesign scalable ServiceNow integrations with internal and external systems using REST/SOAP APIs, IntegrationHub, and MID Servers.\nProvide technical leadership for custom development on the ServiceNow platform including Script Includes, Business Rules, Flow Designer, and custom applications.\nDesign modern and intuitive user experiences using UI Builder and the ServiceNow Experience framework.\nLead implementations of Customer Service Management (CSM) capabilities to enhance customer support workflows.\nDefine platform architecture standards, governance models, and best practices for ServiceNow development and integrations.\nCollaborate with enterprise architects, product owners, and business stakeholders to translate business requirements into scalable technical solutions.\nConduct architecture reviews, mentor development teams, and ensure adherence to ServiceNow platform best practices.\nWhy you will love this role\nOpportunity to architect and deliver enterprise-scale ServiceNow transformations.\nWork with advanced ServiceNow platform capabilities including ITOM, CSM, and UI Builder.\nCollaborate with cross-functional teams to influence platform architecture and strategy.\nEngage in complex integration and automation initiatives across enterprise systems.\nPlay a key role in shaping and optimizing enterprise digital workflows on ServiceNow.\n\nWe would like you to bring along\n10+ years of IT experience with strong ServiceNow platform expertise.\nProven experience implementing solutions across IT Operations Management (ITOM) and IT Service Management (ITSM).\nHands-on experience in ServiceNow custom development and platform configuration.\nStrong experience designing and implementing ServiceNow integrations using REST, SOAP, IntegrationHub, and middleware tools.\nExperience building user interfaces using UI Builder and ServiceNow Experience framework.\nStrong understanding of ServiceNow architecture, platform capabilities, and best practices.\nExperience delivering solutions within Customer Service Management (CSM).\nAbility to guide development teams and collaborate with stakeholders to deliver scalable platform solutions.\n\nRequired Certifications\nServiceNow Certified System Administrator (CSA)\nServiceNow Certified Application Developer (CAD)\nServiceNow Certified Implementation Specialist – ITSM (CIS ITSM)\nServiceNow Certified Implementation Specialist – ITOM (CIS ITOM)\nServiceNow Certified Implementation Specialist – Integrations (CIS Integrations)","description_format":"text","description_chars":2789,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Outsourcing & Dedicated Teams","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-11-05T20:09:45Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":36,"reasons":["seen:3","velocity","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/infobeans-technologies-servicenow-architect","json_url":"https://alion.io/job/infobeans-technologies-servicenow-architect.json","meta":{"generated_at":"2026-11-09T13:10:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17069,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":59407},"rest":"https://alion.io/mcp/rest/get_company?id=59407"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finfobeans-technologies-servicenow-architect"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finfobeans-technologies-servicenow-architect"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finfobeans-technologies-servicenow-architect"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/infobeans-technologies-servicenow-architect\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finfobeans-technologies-servicenow-architect"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3833701}},{"tool":"search_jobs","arguments":{"company":"infobeans.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3833701},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}