{"id":2856995,"url":"https://alion.io/job/infobip-business-analytics-associate","title":"Business Analytics Associate","company":{"id":5500,"name":"Infobip","domain":"infobip.com","url":"https://alion.io/company/infobip","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":8,"ghost_share":0,"stale_share":0.375,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":22000,"period":"year","method":"role_country_seniority_unknown","sample_n":15},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-08-21T00:00:00Z","employer_posted_date":"2026-08-21","last_verified_at":"2026-10-25T22:27:29Z","board_verified":true,"closed_at":null,"days_open":66,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":66},"description":"Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology - we’re shaping how more than 80% of the world connects and communicates.\nAs employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.\nWe operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.\nIf you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.\nLet’s build what’s next, together.\n\nWhat This Role Is All About\nAs a Business Analytics Associate, you'll be the bridge between raw data and strategic business decisions. You'll work with stakeholders across the organization to understand their needs, extract meaningful insights from our data landscape, and help optimize how we serve our customers and drive growth.\nThis is where analytics meets business strategy. You'll be analyzing revenue trends, pricing strategies, project profitability, and customer performance-turning numbers into actionable insights that shape how Infobip operates. You'll collaborate cross-functionally with finance, product, and sales teams, develop your analytical skills, and directly influence regional and departmental performance.\nWhat Will You Do\nUnderstand report data requirements by consulting with senior analysts and stakeholders.\nUnderstand various data sources within the organization including how the specific data is aggregated and how is it visualized. Extract the needed data using appropriate tools.\nContinuously monitor and report on the business performance and financial impact of strategic projects, including tracking and analyzing projects, accounts, and suppliers with lower than forecasted margins. This involves assessing overall financial performance, identifying discrepancies from projections, and providing insights to optimize project and supplier outcomes\nCollect and write down all relevant business and general technical information for large customer deals and all supplier deals within designated area of work.\nGather information from various resources to broaden internal knowledge, stay updated on product/feature releases.\nActively use internal tools to gather information and turn it into insights according to role scope, seniority, and expectations.\nProactive analysis of revenue and churn to achieve regional, departmental objective.\nSupport approving pricing strategies, business models, special deals, and custom pricing analyses to maximize profitability based on area of work.\nSupporting simple risk and multiscenario analysis and preparing ROI models in regards to pricing approvals or low-level commitments.\nCollaborate closely with external and internal stakeholders, maintaining efficient communication, sharing practices, and suggesting operational improvements.\nProactively promote the PM department to various stakeholders.\nMaintain high-level oversight and understanding of key performance metrics, profitability, and industry trends.\nUnderstand and apply internal processes and practices (e.g., pricing, customer lifecycle). Able to follow, understand and apply department and company policies for own scope of work.\nWhat Makes You a Strong Fit\nStrong analytical mindset with demonstrated ability to work with data, dashboards, and reporting tools\nAdvanced Excel skills including pivot tables, VLOOKUP, formulas, and data visualization\nExperience with BI/analytics platforms (Tableau, Power BI, or similar)\nClear written and verbal communication skills; comfortable presenting findings to technical and non-technical audiences\nStrong attention to detail with ability to work confidently with large datasets\nBackground in business analytics, financial analysis, data analytics, or related field\nAbility to leverage AI and data analytics to support business insights and data-driven decision-making\nFluent in spoken Mandarin/Chinese\n\nWhy you'll love it here\nFinancial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.\n\nFlexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.\n\nESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.\n\nWork-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.\n\nCareer mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.\n\nProfessional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.\n\nInternational mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.\nWhile some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. \n\nDiversity drives connection\nInfobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.\nNo matter your race, gender, age, background, or identity - if you have the passion and skills to thrive, there’s a place for you here.\nAll qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.\nRead more about our hiring process.\n\n#LI-NA1","description_format":"text","description_chars":6156,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Chinese","level":"All levels","optional":false}]},"benefits":["Flexible schedule","Hybrid work","Professional development","Stock options"],"hiring_locations":[{"name":"Malaysia","iso":"MY","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications","Telecom Infrastructure"],"lifecycle":[{"event":"open","at":"2026-10-19T15:07:39Z"}],"visa":[],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.653,"p_room":0.44,"age_days":66,"expected_fill_days":56,"reasons":["conf:7","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/infobip-business-analytics-associate","json_url":"https://alion.io/job/infobip-business-analytics-associate.json","meta":{"generated_at":"2026-10-26T08:48:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11691,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5500},"rest":"https://alion.io/mcp/rest/get_company?id=5500"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finfobip-business-analytics-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finfobip-business-analytics-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finfobip-business-analytics-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/infobip-business-analytics-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finfobip-business-analytics-associate"}]}