{"id":2267958,"url":"https://alion.io/job/infobip-product-success-manager-2","title":"Product Success Manager","company":{"id":5500,"name":"Infobip","domain":"infobip.com","url":"https://alion.io/company/infobip","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":6,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":54,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Zagreb, Croatia"],"countries":["HR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":93000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4091},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-10-09T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-21T02:31:19Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology - we’re shaping how more than 80% of the world connects and communicates.\nAs employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.\nWe operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.\nIf you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.\nLet’s build what’s next, together.\n\nWhat this role is all about\nAs an RCS Product Success Manager (PSM), you take on a commercially driven, go-to-market role focused on creating opportunities, driving market initiatives, and accelerating RCS adoption across regions. Rather than waiting for opportunities to come to you, you proactively open doors, build business momentum, and remove blockers along the way. You act as the bridge between Product, Sales, Partners, and Customers, and your success is measured by business outcomes, not activity alone.\nWhat you'll do\nProactively identify new opportunities, target accounts, and whitespace, driving pipeline creation together with regional sales teams\nLead strategic GTM initiatives end-to-end, building action plans, customer lists, and success metrics\nDrive accountability and follow-up across stakeholders, monitoring progress and intervening when initiatives stall\nParticipate in strategic opportunities and customer engagements, supporting objection handling and competitive positioning\nEscalate blockers and coordinate internal support to move opportunities through the sales cycle\nMaintain strong relationships with regional sales teams through enablement sessions, workshops, and shared best practices\nCollect market intelligence and customer feedback, prioritizing commercially relevant product requests and supporting process improvements\nWhat makes you a strong fit\n5+ years of experience, ideally in sales or business analytics\nStrong business sense with an understanding of how to drive sales and create opportunities\nExperience working across different organizations and understanding how different roles and departments contribute to driving an initiative from planning to execution\nSkilled at handling objections, both internally and externally\nProactive mindset, with the ability to identify blockers, assess their cost, and look for solutions\nComfortable seeking solutions and alignment across different departments, even when it's challenging\nNo prior product or industry-specific experience required\n\nWhy you'll love it here\nFinancial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.\n\nFlexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.\n\nESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.\n\nWork-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.\n\nCareer mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.\n\nProfessional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.\n\nInternational mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.\nWhile some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. \n\nDiversity drives connection\nInfobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.\nNo matter your race, gender, age, background, or identity - if you have the passion and skills to thrive, there’s a place for you here.\nAll qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.\nRead more about our hiring process.\nPlease be aware that Infobip processes job applications only through our official platform Workday. 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