{"id":301232,"url":"https://alion.io/job/infobip-solution-engineer-2","title":"Solution Engineer","company":{"id":5500,"name":"Infobip","domain":"infobip.com","url":"https://alion.io/company/infobip","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":8,"ghost_share":0,"stale_share":0.375,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17000,"max_usd":37000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":".NET","optional":false},{"name":"Agile","optional":false},{"name":"C++","optional":false},{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"JavaScript","optional":false},{"name":"OpenAI Codex","optional":false},{"name":"Rest API","optional":false},{"name":"WhatsApp","optional":false},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-08-07T00:00:00Z","employer_posted_date":"2026-08-07","last_verified_at":"2026-10-27T09:33:56Z","board_verified":true,"closed_at":null,"days_open":81,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":81},"description":"Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology - we’re shaping how more than 80% of the world connects and communicates.\nAs employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.\nWe operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.\nIf you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.\nLet’s build what’s next, together.\n\nAs a Solution Engineer, you will play a critical role in designing, demonstrating, and implementing enterprise-level SaaS, chatbot, conversational AI, and CPaaS solutions for clients. This is a highly client-facing role that combines strong communication and consultative skills with hands-on technical execution.\nYou will work closely with Sales, Customer Success, Product, and Engineering teams to understand business requirements, define the scope of work, conduct solution reviews, and deliver customized solutions using APIs, conversational AI, automation platforms, and emerging AI development tools.\nThe ideal candidate is confident in customer interactions, able to convince and influence stakeholders, and comfortable using AI tools such as Claude, Codex, ChatGPT, and similar platforms to build solutions, prototypes, code, and reusable technical artifacts.\nKey Responsibilities:\nDesign and implement chatbot, conversational agent, and AI-powered solutions tailored to client requirements.\nEngage directly with customers to understand their business challenges, explain technical concepts, present solutions, and build confidence in the proposed approach.\nConduct technical discovery sessions, solution reviews, feasibility analyses, product demonstrations, and proof-of-concept discussions.\nTranslate business requirements into practical technical solutions, implementation plans, and scopes of work.\nUse AI development tools such as Claude, Codex, ChatGPT, and similar AI platforms to accelerate solution design, implementation, coding, prototyping, and documentation.\nCreate and maintain AI-generated or AI-assisted technical artifacts, including prototypes, workflows, reusable skills, integrations, code components, documentation, and solution accelerators.\nIntegrate and configure CPaaS products, including: Email, Voice, WhatsApp, RCS, Marketing automation solutions, Conversational agent and chatbot platforms\nUtilize REST APIs, Call APIs, webhooks, and other integration capabilities to extend solution functionality.\nWork with JavaScript, C++, .NET, and related technologies to customize and integrate client solutions.\nCollaborate with Sales and Customer Success teams to define client needs, solution scope, effort estimates, dependencies, and delivery expectations.\nPartner with Product and Engineering teams to assess feasibility, resolve technical issues, and provide client feedback.\nSupport solution implementation, configuration, testing, deployment, and post-implementation troubleshooting.\nProvide ongoing technical consulting and post-implementation support to ensure client satisfaction and optimal solution performance.\nStay up to date with SaaS, conversational AI, generative AI, automation, and CPaaS trends, and apply relevant best practices.\nContribute to internal knowledge sharing, best-practice documentation, technical mentorship, and the development of reusable solution assets.\nRequired Qualifications and Skills\nBachelor’s or master’s degree in Computer Science, Engineering, Information Technology, or a related field.\nMinimum 3 years of experience in solution engineering, technical consulting, systems development, enterprise software implementation, or a related role.\nDemonstrated experience in a customer-facing role, including the ability to communicate confidently, present solutions, influence stakeholders, and handle client discussions independently.\nHands-on experience using AI tools such as Claude, Codex, ChatGPT, or similar platforms to build solutions, prototypes, code, workflows, or other technical artifacts.\nPractical experience with chatbot technologies, conversational AI, generative AI, or conversational agent solutions.\nProficiency in one or more of JavaScript, C++, and .NET, along with the ability to understand and work across multiple technologies.\nStrong knowledge of API integrations, particularly REST APIs, Call APIs, webhooks, and third-party service integrations.\nExperience with SaaS products and enterprise-level implementations.\nFamiliarity with CPaaS products such as Email, Voice, WhatsApp, RCS, and marketing automation platforms.\nStrong problem-solving skills and the ability to convert business requirements into scalable technical solutions.\nAbility to work collaboratively with Sales, Customer Success, Product, Engineering, and other cross-functional teams.\nExperience with Agile methodologies is an advantage.\nExcellent verbal and written communication skills.\n\nWhy you'll love it here\nFinancial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.\n\nFlexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.\n\nESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.\n\nWork-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.\n\nCareer mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.\n\nProfessional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.\n\nInternational mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.\nWhile some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. \n\nDiversity drives connection\nInfobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.\nNo matter your race, gender, age, background, or identity - if you have the passion and skills to thrive, there’s a place for you here.\nAll qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.\nRead more about our hiring process.\n\n#LI-SK1","description_format":"text","description_chars":7225,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Hybrid work","Professional development","Stock options"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications","Telecom Infrastructure"],"lifecycle":[{"event":"open","at":"2026-09-05T15:08:43Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.684,"p_room":0.44,"age_days":81,"expected_fill_days":56,"reasons":["conf:1","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/infobip-solution-engineer-2","json_url":"https://alion.io/job/infobip-solution-engineer-2.json","meta":{"generated_at":"2026-10-27T11:39:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13809,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5500},"rest":"https://alion.io/mcp/rest/get_company?id=5500"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finfobip-solution-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finfobip-solution-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finfobip-solution-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/infobip-solution-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finfobip-solution-engineer-2"}]}