{"id":4012293,"url":"https://alion.io/job/infoblox-customer-development-representative-ii","title":"Customer Development Representative II","company":{"id":1761762,"name":"Infoblox","domain":"infoblox.com","url":"https://alion.io/company/infoblox-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":82,"open_postings":15,"ghost_share":0,"stale_share":0.667,"repost_share":0.067,"time_to_fill_p50_days":34,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Amsterdam, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-09T00:00:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T10:45:03Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"At Infoblox, every breakthrough begins with a bold “what if.”\nWhat if your ideas could ignite global innovation?\nWhat if your curiosity could redefine the future?\nWe invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500, and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career.\nHere, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running - and what we build is world-class: recognized as CybersecAsia’s Best in Critical Infrastructure 2024 -evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next”.\nIn a world where you can be anything, Be Infoblox.\nCustomer Development Representative II\nWe have an opportunity for a Customer Development Representative II to join our Customer Development team in Amsterdam, reporting to the Associate Manager of Customer Development. In this remote or hybrid role, you will work closely with Sales, Legal, Finance, Technical Support, channel partners, and customers to expedite the sale and closure of all maintenance and subscription renewals. You will be responsible for managing your region to meet or exceed targets for maintenance and subscription renewals for our Daybreak project. You will also manage numerous customer contacts at different stages of the customer lifecycle and work as a trusted partner, allowing customers to meet their business objectives with our products.\nBe a Contributor - What You’ll Do\nAnalyze data collected during account reviews and meetings to create practical proposals for expansion, upsell, and refresh, ensuring customer satisfaction and surpassing monthly and annual sales targets \nManage the timely generation of renewal quotes, validation, auditing, and comprehensive management of all aspects of maintenance and subscription renewals \nFacilitate relationships with clients, encouraging adoption of Infoblox products and retention, and aligning with customer goals to enhance organizational efficiency \nDevelop a trusted advisor relationship with customers, identifying and addressing issues and ensuring quick resolution by leveraging cross-functional teams \nCollaborate with the Sales Account team to support accounts, identify opportunities for improving Infoblox services across functions, and develop upsell and cross-sell opportunities \nUse the RKO deck for a comprehensive assessment of customer needs, goals, and challenges, tailoring solutions to align with customer objectives \nDeliver RKO presentations to the technical buyer, exploring expansion opportunities, assessing technology refresh appetite, and validating the perceived value of purchases \nFoster a collaborative atmosphere between the field and customer development organizations while driving expansion and tech refresh initiatives in renewing accounts and optimizing field engagement \nTarget the eligible customer list provided to educate customers of impending EOL events and execute early refresh motions, converting customers to the latest Infoblox platform before the EOL date\nApply AI to campaign measurement, forecasting, segmentation, and attribution to improve decision speed and marketing impact \nTranslate complex marketing questions into AI-powered analytics solutions that drive insights, better investment decisions, and stronger go-to-market outcomes \nBe Prepared - What You Bring\n4+ years of work experience in customer success or account management \n3+ years of service renewals experience with an emphasis on channel \nExpert working knowledge of the service business, including co-termination, service terms, and terms and conditions \nExperience working with both internal and external customers in a multi-tier channel environment \nProficiency with Excel and Salesforce \nExperience with SaaS applications, deployments, and migration to cloud services \nFluency in English and Spanish or Italian\nExcellent organizational, consulting, project management, and time management skills \nFresh ideas about SaaS user adoption and customer churn mitigation \nBachelor's degree preferred \nBe Successful - Your Path\nFirst 90 Days: Immerse in our culture, connect with mentors, and map the systems and stakeholders that rely on your work\nSix Months: Deliver a signature win: ship a feature, close a marquee deal, launch a campaign, or roll out a game-changing process\nOne Year: Own your domain, mentor the next newcomer, and steer our roadmap with data-driven ideas\nBelong-Your Community\nOur culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here.\nBe Rewarded -Benefits That Help You Grow, Thrive, Belong\nComprehensive health coverage, generous PTO, and flexible work options \nLearning opportunities, career-mobility programs, and leadership workshops \nSixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy \nModern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations \nCharitable Giving Program supported by Company Match \nReady to Be the Difference?\nInfoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis","description_format":"text","description_chars":6193,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"Italian","level":"Advanced (C1)","optional":false},{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning","Flexible schedule"],"hiring_locations":[{"name":"Netherlands","iso":"NL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Infrastructure & Networking Services","Network Security","Threat Intelligence","DNS Services"],"lifecycle":[{"event":"open","at":"2026-11-10T10:45:03Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":34,"reasons":["conf:2","win:early"],"computed_at":"2026-11-10T13:01:31Z"},"pay":null,"html_url":"https://alion.io/job/infoblox-customer-development-representative-ii","json_url":"https://alion.io/job/infoblox-customer-development-representative-ii.json","meta":{"generated_at":"2026-11-10T13:01:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30290,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1761762},"rest":"https://alion.io/mcp/rest/get_company?id=1761762"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finfoblox-customer-development-representative-ii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finfoblox-customer-development-representative-ii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finfoblox-customer-development-representative-ii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/infoblox-customer-development-representative-ii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finfoblox-customer-development-representative-ii"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4012293}},{"tool":"search_jobs","arguments":{"company":"infoblox.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4012293},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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